About Knack

Knack is a cloud-based database management solution suitable for government, nonprofit organizations, software, technology and educational institutions. Modules and key features include a customized relational database platform, pre-built templates, data analysis, workflow automation and reporting.

Knack’s custom database builder module enables professionals to create and structure databases by defining data fields, data type and data connections between applications. Knack’s pre-built templates include a customer portal, inventory manager, project manager, time tracker and purchase orders.

The solution’s workflow module enables team leaders to schedule tasks, send personalized emails, track tasks and automate processes. Knack integr...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

63 Reviews of Knack

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(38)

38

4 stars

(16)

16

3 stars

(5)

5

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 63 results

August 2019

Adam from SmartFiber

Verified Reviewer

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

August 2019

Sky is the Limit

Fantastic. We had worked to solve problems for no less than 24 months prior to our introduction to knack. From the time we started with knack we had a minimum viable internal product within 90 days and a customer facing web-portal (providing sales, project, and invoice detail) in 180 days. With knack we have have saved an immeasurable amount of time and resource.

Pros

Very simple to solve for Secure, HIPPA, PCI compliant user logins. Ability to pivot large data-set with simplified permission based views - no incremental expense for additional users / views / roles.

Cons

Support. Our reliance on knack is significant in pre-sale functions and as a result, when it breaks we have always defined the solution (or created the work-around) several days before a knack tech gets around to responding to our requests.

Reasons for Choosing Knack

'record' versus 'user' based rates.

April 2020

ANDREW from Theo Chocolate

Company Size: 51-200 employees

Industry: Food Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Knack helps us make chocolate more efficiently

Knack allowed us to set up our own "app" by creating a simple database with a front end for users. With limited resources for programming, I learned how to run the builder myself and set the program up for my team. Our Operators enter production data through the interfaces and we've been able to make the system work well enough that I do not need to enter into the builder to fix data errors. Our production managers use their custom interface to ensure records were entered correctly on a daily basis. This eliminated a huge amount of physical paperwork. It also allowed me to have summarized plant performance by a set time on the following production day.

Pros

The pricing model makes it an easy sell to get started. You don't have to pay per user, so if you aren't sure whether you'll be able to achieve your goals, it provides a low cost opportunity to make an attempt.

Cons

My biggest concern is that our app has become complex enough that it will be difficult for it to be handed off to a new user in the future. Once the software is launched for the team, any changes you make are in effect instantly - there's no opportunity to preview them and roll them out later. Additionally there are a couple of glitches in the builder interface which are frustrating at times. Knack is in Beta with a new interface and I anticipate that these will be resolved.

Reasons for Choosing Knack

Smartsheet was too expensive. Excel would not have been stable enough for our goal. SharePoint is not user friendly enough for the builder. The pricing model for Knack makes it very easy to get started.

November 2019

Leanne from SHF

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

2.0

November 2019

Numerous bugs and lack of customer service taint an otherwise useful tool

This system worked well for what we needed this year. The main need was to create a system to enter and track points from our various members for year-end awards. This was a complex system to build because of the many different categories involved, and so far Knack has handled it. Building the system was extremely frustrating at times, as fields and properties would sometimes refuse to update, or the system would just hang and not do anything. I have built other apps with much the same issues. Customer service was initially helpful but now seems to ignore my requests for looking into bugs even after multiple attempts to have them resolved. We are on the middle tier plan. For example in one of my apps, the app simply hangs if I sort a certain table by one of the fields. Their answer was to not sort it by that field when using the app. I have also had records that should have been deleted not be deleted. I have put my own stop checks into the app and have not had any corrupted data as of yet, but the issues I've had do concern me.

Pros

-Easy to learn and build numerous apps -Lots of functional field types -Easy to customize CSS and Javascript for each app if desired -Excellent price point

Cons

-Very buggy -Customer service was initially very responsive, but eventually stopped responding to my requests for simple bugs in my app to be fixed, even after numerous attempts to resolve.

Reasons for Choosing Knack

Caspio was too expensive for what we received. Tadabase and QuintaDB are not fully realized yet and did not have the required calculation fields necessary.

April 2020

Patrick from The Tech Brat

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

April 2020

Game changer

Game changer. Cant imaging our business without it. The speed in which we can develop apps to run companies is unmatched. We have tried to find a replacement, there isn’t one. Also a big bonuses is how quickly this scales. We run family owned plumbing operations up to globally companies operating in several countries all from the same platform with no need of expanding local server resources.

Pros

The fact that the software acts like a native app but is in reality a micro website. Edit and upgrades are pushed out with a refresh with having to go through the process of submitting to an App Store. Also dont need to develop for different platforms/screen sizes. One size fits all

Cons

There are several features that have been requested over the years from many users that seem to be left behind. The biggest one in 2020 is that the mobile side needs a big upgrade in order to compete with native apps. A big one for us is uploading of photos on the mobile side. Its very cumbersome and slow. We have lost a few jobs because of this. Need some sort of mobile app that connects to these databases.

Reasons for Choosing Knack

Only need to develop one platform, the speed of edits, the ability to develop on an iPad, the ease of adding multiple users

April 2020

James from Franklins Corporation

Company Size: 2-10 employees

Industry: Program Development

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

knack... Just wow!

knack has been a huge help for our company. We were looking for a online database solution that we could customize for our unique business. And knack for the build 100 times over.

Pros

Great online builder with a very easy learning for it. They offer get webinars that demos a lot of the You can get up and running in minutes not months once you have a plan. You can even customize with css and javascript.

Cons

Only con i would say and was not a deal breaker was the use of css take a bit to get use to for major customization

Reasons for Choosing Knack

better pricing Better options Better features More value for price