About Zoho Creator


Zoho Creator is a cloud-based database solution that helps organizations create customized applications, automate processes and store application data. The solution enables professionals to access data from remote locations using any mobile device. A key feature of Zoho Creator is to clean, normalize and analyze data to create dashboards.

Zoho Creator’s workflow automation feature enables managers to create process-automation scripts with the help of drag-and-drop functionality. Further, process automation helps team leaders eliminate unnecessary, manual overhead tasks.

Zoho Creator offers mobile applications compatible with Android, iOS and Windows devices.

The solution can be integrated with third-party software such as Zoho Apps, Google Apps, QuickBooks, Paypal and Salesforce. The pricing is on a monthly and annual subscription basis that suits small businesses as well as large enterprises.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

108 Reviews of Zoho Creator

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(50)

4 stars

(43)

3 stars

(9)

2 stars

(5)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 108 reviews

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April 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

Good for administrative apps

Overall I found that is quite easy to build a stable, clean and powerful app in Zoho creator, it's a big deal to be able to write my own code and customize the form definition as well.

Pros

I found Zoho creator easy to use and developer friendly as well. They made things quite simple, for every app the users will need to input data (forms) and view that data (reports), to create both is really easy and the new editor lets you create custom HTML pages so extend your app to any possible layout.

I like to be able to write code for the app, Deluge does quite good. The syntax is quite easy to understand and the error hints are most of the times really accurate. Is good to be able to communicate between forms and apps, making Zoho creator apps quite versatile.

I also use Schedules often to collect trash, organize records or upgrade records based on a time variable; the reports can go from barebones to complex pivot charts, is useful that you can see underlying data clicking on each segment of the chart.

Cons

I have had some issues with the introduction of the new editor, I like the Old editor to code and the New editor to create custom pages (you are forced to do so), it's often confusing to remember that you have to switch in order to perform one task or the other.

Another issue I have had to cope with several times is the lack of a time-only field, not date-time. I had to use workarounds when I needed the user to input time. Same with try-catch functionalities or being able to edit the fields labels dynamically.

Is also strange that most of the answers in the forum are only visible for the user that asked the question, making it almost useless for users trying to troubleshoot an error.

The charts might take a while to load if the report has a big volume of data.

April 2019

Colin from Trade IT

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

April 2019

Zoho Creator - Rapid App Development

Mostly this has been used for prototyping and proof of concept for larger projects that end up being developed on other platforms. It's great value for what you get. If you are using other elements of the Zoho suite there are good integrations and Creator would be great for adding functionality for the likes of first-line workers in the organisation.

Pros

Zoho Creator is an application development tool sold as a stand-alone SaaS product or as part of the Zoho One Suite.

Zoho Creator is a quick way to create applications without writing code. You can create forms, reports, pages and workflows largely through a drag-and-drop interface. There is a custom scripting language available for more complex requirements, but most users will be sticking to the no-code features.

This is a good solution for collecting data on web forms and presenting it in meaningful reports. Completed apps can be embedded on websites or made available to users within or external to the organisation. Apps created are responsive and designed to display well on desktop, tablet or smartphone.

Typical use cases are collecting data for surveys, tests and managing assets. With a bit of practice, you can create functional apps with triggers for email notifications and the like. Zoho Creator can be a good tool for agile teams to use for proof of concept for larger projects that may be developed further on other platforms.

Cons

Could be dangerous in the wrong hands - ease of use is a double-edged sword. You'll still want to retain control of these kinds of tools; it's easy for enthusiastic amateurs to get carried away!

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

July 2018

Zoho Creator is an easy way to create data collection forms on the fly

Zoho Creator is a quick way to create a web form for user submissions, for anything from an internal survey, to a work-related data collection form, or a web site submission form from customers.

Pros

A user can get up and running with Zoho Creator within about ten minutes. It is very intuitive and requires very little set-up. Any time I need to collect data, Zoho is my go-to app for form creation, and it is easy to distribute the forms securely using a link, a password, or to embed it in another site. Zoho has great customizable workflows if you are able to handle minimal programming.

Cons

The user interface is very basic and could probably use an update to modernize a bit. It would also be nice if the front-end interface could be more highly customized. I use Zoho Creator mostly to create forms that I'm sending to people who don't require something super pretty with lots of graphic design. If i needed a visually compelling form, Zoho would not be my choice because it isn't rich in those features.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

With Zoho Creator Seriously Anything Is Possible

Awesome, I love Zoho Creator. We use it for many different parts of our business to complement what we accomplish with Zoho CRM. It can house a ton of data and the UI is nice and easy to navigate. Forms from Creator can easily be integrated with other Zoho apps to make Zoho Creator even more powerful!

Pros

If you can think up an app, or a business workflow, or a business data scenario, or seriously anything, Zoho Creator can handle it. They have pre-built apps which can be modified to suit your business app needs, or you can build apps from scratch. Basic apps with basic workflow or notifications can be set up in minutes. Creator integrates nicely with other Zoho apps (for Zoho One users) like Zoho CRM and Zoho Books.

Cons

The scripting language Zoho Creator uses is called DELUGE. It is the powerful engine behind what seriously makes anything possible with Zoho Creator. For most users that have no coding background it this can provide limits as DELGUGE can be difficult to learn.

November 2016

Debra from CallisonRTKL

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Great product at a great price

I use this relational database to manage over 600 architectural licenses and association memberships. One database contains all of the licenses for 100 architects for all fifty states plus several Canadian provinces. The other database contains the continuing education (CE)requirements for each jurisdiction. The reports and query modules are used to alert me to expiration dates and how many CE credits that licensee needs before renewing. States and provinces may impose heavy penalties if the licensee does not have the required credits, or renews late.

Pros

Flexibility: I can add and modify fields and drop lists, create and modify reports and queries, perform bulk edits.

Cons

While backing up the data, it does not tell me when it's done. Sometimes it's done but the status is still "backing up." Usually refreshing the page helps.

October 2018

Colin from Trade IT

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Functionality

4.0

October 2018

Powerful App Builder for Non-Programmers

We have used Zoho Creator for both internal and public facing apps. It is probably the quickest way to get data collection forms on a web page. Power users can make use of Zoho Creator for simple data collection and reporting apps that need more than a spreadsheet but don't warrant the involvement of the development team. Great value, especially when included as part of the Zoho One bundle. Good solution for the right business applications.

Pros

While there is a bit of a learning curve, Zoho Creator can be used by non-programmers to create quite sophisticated applications using a drag and drop form builder and report builder. There is also a scripting language for more sophisticated requirements, but many simple apps can be created with no coding at all. Customer support is generally good and responsive. If you are already familiar with other Zoho products (CRM, Survey, Forms etc.) you should be able to get productive right away.

Cons

Can be tricky to brand exactly as you might like; lots of settings and interface isn't as intuitive as it could be. You'll likely want some oversight from the development team for anything that will be public facing, but that would be the case for any app in the wild.

April 2017

Irv from Vixxo

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

April 2017

Build applications quickly and instantly improve your team!

The applications I have built and also help create have been essential in reorganizing our management team, allowing everyone to track issues and leads in a centralized location, removing the reliance of email trails and phone calls. Without this software, our processes would be completely differently and likely lacking in structure and reliability. It is important to understand that this software is primarily learned on the go, though it is user friendly for non-programmers. There are several missing scripting functionalities I found were not available at this time or the coming future. My biggest issue was the field number limit which caused issues when creating surveys with multiple drop down options.

Pros

Easy to learn and allows free flow scripting for advanced users
Perfect for building your own web based applications
Ability for multiple users to edit applications simultaneously
Great community of supporting users

Cons

Maximum field # for forms is 70, anything else will break the app
Very slow load time for multiple "on user input" field actions
Poor internal support (several outstanding tickets without a response 1 week plus)
Deluge script is only used for Zoho to my knowledge

June 2017

Paul from Vixxo

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2017

Great software. If you need customization, you need to try it.

Was less costly than our previous software solution with more customization as long as we were willing and able to learn how to use Zoho to its full potential.

Pros

The software is easy to pick up and build simple applications or customize pre-made application to suit your needs. But also you can build some complex applications, don't be fooled. We use the software daily in a large corporate environment for various tasks such as a sales lead contact directory by modifying a pre-made application and also we built a ground-up application for a service ticketing system/workflow management.

Cons

What could use improving is the documentation for the more complex functions when building an application. There is lots of help, but sometimes for the more complex tasks I am doing it may take a few days to find what I need. But I will say that there is much more documentation and also help videos than in the past.

October 2017

Debra from CallisonRTKL Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Easy to learn, immediate results, excellent support, flexible.

I use this software to manage over 400 architecture licenses. It is also used to keep track of the continuing education (CE) units required by each jurisdiction. These two databases are relational in nature. The reporting tools I use alert me to which licenses are up for renewal and how many CE units are needed in order to renew. Very valuable tool since a lapsed license will put the firm at legal risk.

Pros

Flexibility and it is easy to get up and running without a lot of effort. Good import/export tools and great reporting functions

Cons

The fact that the results columns from a basic search are not editable. Also, the "view" results when you click on a record has limited fields. Must view the whole record using the "edit" feature instead.

January 2019

Rose from Apple Federal Credit Union

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

An Incredible Builder of Mobile Applications

Zoho Creator has always been one of my top softwares because of its incredible capabilities and ease of use when making simple mobile applications.

Pros

With Zoho Creator, I do not need to have the best programming skills to build a mobile app. The process is not difficult at all. Zoho Creator is a great online platform that makes it easy to build simple but excellently-looking mobile applications. I like the ease of use of Zoho Creator.

Cons

Zoho Creator continues to be my favorite builder of mobile applications. The only con I have about it is the slow support team.

September 2017

Phill

Review Source: GetApp


Ease-of-use

1.0

Functionality

1.0

September 2017

Security flaw within Zoho Creator

Pros

I've been using this app for a couple of years and a lot of my business is based around it. I would usually rave about how good it is

Cons

I have a data security issue with the app. The product claims that your user data is protected, but there is a flaw with the way the dropdown menu data is shared. Lets say you enter some data in one sheet, and want to use this data in another sheet via a dropdown menu. Not only is your data shown, but so is everyone else. This cannot be fixed by profiles / roles / filters etc. I am on the unlimited users plan and this is a serious flaw in the system for me. I have been unable to further develop my app for a month or so and take it to the next level for my business.

I have communicated this with Zoho and they have acknowledged the issue and told me a developer can fix the problem. I have paid one of their certified developers to fix this for me - but he just took my money and hasn't been in touch for a month or so. I have made a formal complaint to Zoho about him, but he is still listed on their website as a certified and recommended developer. I have asked numerous times for help and have got no where. I am now just being passed from one unknown support person to the next. I am absolutely fed up. It seems that this issue could be solved in an hour or so, but I have now probably spent over 12 hours of my own time on it and still don't have a solution.

December 2018

Arpit from Business Overhead Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2018

We created a custom CRM using ZOHO CREATOR

If i could give this app 11 stars, i would. It really is one of the best CRM custom creators I have come accross.

Pros

We enlisted the help of a zoho developer to help us create a custom CRM for our commercial energy brokerage. The cloud-based app along with an android app along with speed of access makes this application the go-to app for our CRM needs.

Cons

It is written using a coding language called Deluge. It is not simple and as such i would advise enlisting the help of a zoho coding expert. Zoho have a list of developers who can help.

January 2019

Jessica from Commercial Bank of California

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2019

Cost-effective App Builder

Fantastic experience with Zoho Creator. Easy to use and cost-effective.

Pros

Zoho Creator is an effective tool for building applications for your business. We like using it because we do not have to be experienced in programming and other sophisticated tools to start using it for building apps. The apps we always build with Zoho Creator are great and they boost our daily operations.

Cons

Unreliable customer care support team. No other valid reason to complain about Zoho Creator because it has been good to our team.

June 2017