Curve Dental Software

4.41 / 5 (193) FrontRunners

Our advisors have recommended this product 21 times in the last 30 days

About Curve Dental

Founded in 2004, Curve Dental provides cloud-based practice management software to over 38,000 dental professionals in the United States and Canada. Dental offices use Curve Hero to schedule, invoice, manage recall, manage insurance, chart, and more using from anywhere using only a browser and Internet connection. Curve Hero’s brilliantly designed interface makes it easy for any member of your team to learn and use regardless of their practice management experience.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

193 Reviews of Curve Dental

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(112)

112

4 stars

(53)

53

3 stars

(20)

20

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 193 results

September 2018

User Profile Picture

Danielle from On the Cusp Pediatric Dentistry

Verified Reviewer

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Excellent Cloud Based Software

We love it and recommend it highly

Pros

This is the best software we have used for multiple doctors in multiple locations. It is also cloud based so we don't have to worry about a server going down or losing any information.

Cons

There is no electronic signature availability for the patient file

December 2020

Aaron from Prairie Hawk Dental

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2020

Best option for Cloud practice management

Really good experience with the software. Price is higher than it should be but it is more convenient in the cloud. If it could connect with Dental Intel, I would put it in all my offices.

Pros

Easy to use. Familiar feel. No need for a server for PMS and x-rays.

Cons

No option for CBCT backup. Can't be used together with Dental Intel. Default reports sometimes convoluted although you can make custom reports.

Reasons for Choosing Curve Dental

Most experience with Cloud Software and liked the interface.

Reasons for Switching to Curve Dental

Wanted Cloud functionality.

February 2021

Ashley from Advanced Dental

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2021

Cloud Based Dental Software

The system is very intuitive and easy to learn. I appreciate that it was a fairly seamless transition from our prior system.

Pros

Working out of two offices, it is imperative that we have a cloud based system that allows us to access the same patient information in both places.

Cons

Many of the things I originally did not like about the software have been amended. Curve is good with customer service and open to suggestion so we have been able to customize certain things to facilitate our daily use.

Reasons for Switching to Curve Dental

We wanted a cloud based system that suited our needs and was affordable.

September 2014

Raquel from Conroe Family Dentistry

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

3.5

Customer support

4.0

Functionality

3.5

September 2014

Depends on specialty of the office.

Pros

It's so user-friendly and you can adjust settings so easy as well.

Cons

I think it's too easy to schedule appointments on top of each other. The billing is not easy to read, because it separates it by transaction, and then the transaction is no longer visable after it's paid. There is no way to select a procedure not to be billed to insurance in a billing transaction. You cannot transfer credits between family members in the same account. The tabs in the charting can be confusing as well. I think all existing, and current treatment plan should be together, not separated. You cannot keep track in the charting what was diagnosed when, because it deletes the date when the treatment is completed. There are too many placed where the fee schedule can be adjusted to allow for mistakes later. If the insurance is modified, the treatment plan has to be deleted and re-entered for the patient to be correct. I don't see a point in tags in the appointment when it doesn't enter the procedures in the appointment title. It seems like a lot of work to schedule an appointment, because you have too many options. The entry of birth dates is harder than it needs to be. Emails cannot be used in more than one person's profile. Cancelled claims should be able to be deleted from the system. It's confusing when auditing past due claims. There is no way to input how much maximum is left on a patient's insurance for treatment plan purposes. Treatment plans don't factor in secondary insurance coverage. Scanned documents should be able to be grouped in files and letters instead of making a separate entry for every page. Charting on the teeth is too sensitive.

Response from N/A

Replied November 2014

We appreciate Raquel's comments. She brings to light a number of topics we'd like to address. - Scheduling Appointments. The flexibility of our scheduler does allow you to schedule on top of other appointments. Long-time customers have not found this to be a negative; however, we understand Raquel's concern and are taking steps to modify this functionality--quite soon, actually. - Invoice Accounting vs {WHAT DTX AND ES USE}. Curve Dental uses invoice accounting, which has many advantages. Because most of the dental profession is using older management systems that display information in other ways, our new customers may find Curve Dental's accounting style a little different. Once proper training is completed our customers see the advantages of invoice accounting as it presents a more logical grouping of billing information. Specific to Raquel's comments, paid transactions are hidden after 30 days to make more efficient use of space, but with two clicks all transactions can be viewed. - Billing to Insurance. If there's a particular procedure you would rather not bill to insurance, you simply omit that item in the insurance claim. - Transferring Credits Between Family Members. If all family members share one responsible party, then yes, credit can be shared between family members. However, if the family members have different responsible parties, then one account would have to be refunded and the other credited, which can be done quickly. - Displaying Existing and Current Treatment. Graphically, existing treatment and the current treatment plan can be viewed at the same time. Line-by-line details can be viewed for either existing procedures or planned procedures by clicking on the corresponding tabs in the chart. - Diagnosis Date. If you're concerned about the date that a procedure was diagnosed, you can access a quick report to retrieve that information; it is not deleted. - Fee Schedule Adjustments. Fee schedules can be assigned to a specific patient or when setting up an insurance plan (which determines how the insurance portion is calculated). When creating a treatment plan, you also have the option to select a different fee guide, but the default is the fee guide initially assigned to the patient. - Modifying Insurance. Currently, you do not have to delete and re-enter a treatment plan if you need to change insurance information. - Birth Date Format. We have received a few comments on how the birth date is entered (which is yyyy-mm-dd) and plan to allow our customers to adjust the format to one more customary to their area. Obviously a minor concern, but one that will be addressed. - Unique e-Mail Addresses. For security purposes, Curve Dental does not allow an e-mail address to be used by more than one patient. Curve Dental's patient portal provides patients with access to account information, future appointments, and more. To protect this information, a unique e-mail address is required to access the data. Of course, the responsible party can access information for all members of the family. - Deleting Cancelled Claims. In the interest of providing one more deterrent to fraud, we strongly believe that cancelled claims should be a permanent record in the patient's account. As a result the display of the patient's account may be a bit more busy, but not confusing. - Entering Insurance Maximums and Factoring Secondary Insurance. Currently, Curve Dental does allow you to enter coverage used outside of the practice or software, helping our customers gain an accurate insurance estimate. And our software does indeed take into consideration secondary coverage when calculating the insurance portion. - Scanned Documents. We have discussed ways to improve the organization of scanned documents and will make a change. - Sensitive Charting. Curve Dental has two charting modes. One lets you drag the mouse over tooth surfaces to select the desired surface. The other mode requires you to enter the surfaces in a more old-fashioned style. Some may find one mode more preferable over the other.

December 2020

Austin from Westover Family Dentistry

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

December 2020

Good bones. Needs more refinement

Overall I like it. If we could auto charge old accounts and increase the quality of xrays, I’d be very happy.

Pros

I like the cloud based aspect and the ability to manage users access

Cons

Xrays aren’t as clear as I’m used to. I hate that I can’t auto charge interest on account receivables.

Reasons for Choosing Curve Dental

Even the Dentrix sales people said their ascend program sucked at the time. I wanted cloud based.

Reasons for Switching to Curve Dental

Wanted cloud based to reduce IT costs