About eComchain

eComchain is a cloud-based e-commerce management solution designed for small and midsize companies. It offers inventory management, pricing management, templates and reporting within a suite.

eComchain features online order management, which allows users to manage website listings by uploading product information and images in a template format. Users can also add other product details such as price, warehouse information and color and size attributes.

eComchain offers a business-to-business-to-customer (B2B2C) module, which allows retailers, distributors and resellers to create websites for selling products using multi-tenancy functionality.

eComchain also offers artificial intelligence (AI) powered chatbots, which allows users to provide ans...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

13 Reviews of eComchain

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

February 2017

Vontoba from UI Global Brands

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

eCommerce product par excellence !

Having implemented eCommerce solutions such as Magento, which involves heavy extension, customization and virtually no support, I started to look around for a cost-effective, easy to use Cloud-based eCommerce solution. Came across eComchain.com through mutual contacts. eComchain product has been built around a B2B2C business model, as a single solution it connects to and includes various levels of supply chain from suppliers to end users, providing personalized eCommerce sites for various levels, which I haven't seen in products such as Shopify, BigCommerce and the likes.

Pros

This product has been built using 16+ eCommerce implementation experience. Their team has excellent skills and their support is second to none - response to emails and phone calls are quick - sometimes I get replies in less than 5 minutes. Shows their enthusiasm in ensuring their product always get the best rating.

Cons

It takes time for us to learn the various navigations, however I can understand why - with the kind of experience they brought on board (implementing enterprise applications, its natural to have a product that has all the features seen on enterprise eCommerce solutions)

August 2017

Jabbar from Royal Rest Mattress

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Reliable and User friendly

Online sales is the major problem we are solving using eComchain. This increases our online presence.

Pros

Easy to maintain, low cost, user-friendly e-commerce platform. Maintenance is really easy, no technical knowledge required whatsoever compared to other e-commerce platforms we have tried.

Cons

Adding new features to the existing solution requires at-least a day. Though this is really quick, compared to other e-commerce platforms, our expectations are really high for eComchain.

February 2017

Harvey from FixPhone

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

All the eCommerce features you need

eComchian has every feature your business will ever need and more. If you find yourself looking for a feature they will be happy to help you in every possible way.

August 2017

Nithin from Sulfex Mattress

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2017

B2B and B2C under one hood !

Managing B2B and B2C customers all under one e-commerce solution. eComchain has helped us tremendously to increase our reach to our B2B and B2C customers.

Pros

Our business model required both B2B and B2C, and eComchain was the perfect solution for us. Both B2B and B2C users are able to use our e-commerce website with ease. Thanks to eComchain!

February 2017

PRAMESH from Abilene Internist and Assocaites PA

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Great Product Easy to use

This Product is user friendly.Easy to Navigate and easy to make changes.I would highly recommend for Small Buiseness

Pros

Easy Navigation