Lightspeed eCommerce vs Lightspeed Retail

Lightspeed eCommerce has 81 reviews and a rating of 4.25 / 5 vs Lightspeed Retail which has 752 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.25 / 5 (81)

4.24 / 5 (752)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

October 1, 2020

December 2, 2020

Pros/Cons

  • Pros

  • I like most everything - it’s pretty easy to use.

  • I like my ability to use this product anywhere I have an internet connection. On my phone, at home or in our store. Lightspeed is very quick to help us when we need it.

  • Cons

  • There still seem to be a few kinks in the system that are being worked out. Every once in a while we catch a glitch, but it is nothing major.

  • My only wish is that Lightspeed had a "Trade-In" tab to make trade-ins easier.

  • Pros

  • Great customer service. Always improving product features.

  • Easy to use, keeps track of so many different things. I love how I can pull a customer up by name and see what they bought for those who can't remember. So easy to do.

  • Cons

  • Although the features have alot of ways to get to, it does make training a little harder as everyone has their own way of doing things.

  • Its always a little challenging to implement a new software after years of work on other platform, however once all the nuances were mastered...works great

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux