Lightspeed eCommerce vs ShipStation

Lightspeed eCommerce has 37 reviews and a rating of 3.69 / 5 vs ShipStation which has 709 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.69 / 5 (37)

4.70 / 5 (709)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

January 12, 2021

January 15, 2021

Pros/Cons

  • Pros

  • I like most everything - it’s pretty easy to use.

  • The software is reasonably priced and very user friendly.

  • Cons

  • My only wish is that Lightspeed had a "Trade-In" tab to make trade-ins easier.

  • The lack of integration between lightspeed and other inventory tools can be frustrating at times, but there are workarounds. Customer service is not the best - response times are lacking.

  • Pros

  • I love ShipStation. It was relatively easy to set up and very easy to train shipping staff to use. There customer support is always very helpful when needed.

  • It was cloud based and is easy to use. Great tool for our team to work together.

  • Cons

  • There are USPS errors every once in a while when we go to printing labels. However, they are usually resolved quickly.

  • Setting up automation is a little difficult at first, but once you do a couple, you get the hang of it.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux