Lightspeed eCommerce vs ShipStation

Lightspeed eCommerce has 37 reviews and a rating of 3.69 / 5 vs ShipStation which has 709 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Lightspeed eCommerce

ShipStation

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.69 / 5 (37)

4.70 / 5 (709)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

January 12, 2021

January 15, 2021

Pros/Cons

Pros
I like most everything - it’s pretty easy to use.
The software is reasonably priced and very user friendly.

Cons
My only wish is that Lightspeed had a "Trade-In" tab to make trade-ins easier.
The lack of integration between lightspeed and other inventory tools can be frustrating at times, but there are workarounds. Customer service is not the best - response times are lacking.

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Pros
I love ShipStation. It was relatively easy to set up and very easy to train shipping staff to use. There customer support is always very helpful when needed.
It was cloud based and is easy to use. Great tool for our team to work together.

Cons
There are USPS errors every once in a while when we go to printing labels. However, they are usually resolved quickly.
Setting up automation is a little difficult at first, but once you do a couple, you get the hang of it.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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