About Shopify

Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.

Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.

The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

3,390 Reviews of Shopify

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(2,019)

2,019

4 stars

(1,030)

1,030

3 stars

(202)

202

2 stars

(41)

41

1 stars

(35)

35

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 3390 results

January 2020

heather from The Renaissance English History Podcast

Verified Reviewer

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Why I chose Shopify (but also use other platforms, too)

I'm a fan - their customer service is excellent, and I've never had any issues with downtime or anything like that.

Pros

I have an online shop to support my podcast on Tudor history. I originally set up my shop thinking I'd sell some fun leggings using print on demand vendors. And it's grown into a bit of a behemoth. Which is great! Here's the thing - lots of creators use Redbubble and Spreadshirt and other places like that, which is fine, but the difference is that when you do that, they handle the entire sales process. This is fine if you don't want to know your customers, but if you're running an online business, then being able to capture that sales information, and get mailing list sign ups, is crucial . You can still use print on demand vendors, only this time you control the entire sales process. Everything is branded for your business. The tags in the leggings are branded for you. The mailing address is your company. It's all yours. Of course, the downside is that you also have to handle the customer service questions that would normally go to the Zazzle equivalent. But if you are really wanting to build a business around your customers, you want that touch point. And you get to keep all the profits. With all the apps, you can have a store that really expresses who you are, and lets you control the entire sales process.

Cons

I'm not a fan of how much is only included in the more expensive options, and how much is only available through paid apps. Of course it's great to have the options at all, but it's very easy to start to run up high bills. At one point I was paying close to $100/mo for all my various apps! I also still use other marketplaces like Etsy because it's the distinction between selling at a church craft fair and setting up your own shop. At the church craft fair you're pretty much guaranteed some kind of traffic. With setting up on your own you have more control over the feel, and ownership of the shop, but it's up to you to go out and get all the traffic.

May 2020

Paulo from PristineBliss

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

May 2020

Best way to save time and money in e-com while still having a complete experience

Excellent alternative that saves us a lot of headache and time, and provides our two stores with complete easy-to-install, no-middlemen solutions to convert more.

Pros

First of all, Shopify saves you a lot of time – specially if you're starting your e-com site by yourself and don't have a lot of technical expertise – as it is hugely flexible while being simple to use. Need a theme? There are hundreds of free and paid ones on themes.shopify.com. Multilingual features? Upsell features? All sorts of different marketing and client retention techniques? The Shopify App Store has hundreds of amazing apps. Automation to save you time while fulfilling orders with AliExpress? Oberlo has your back. POD? Printify connects to it. A free logo? hatchful.shopify.com Expert help? experts.shopify.com (plus numerous tutorials on YouTube). Tips? Oberlo's 101. Anyway, it is complete. You don't get that sort of stuff with Magento or WooCommerce.

Cons

The product editor is quite annoying. Sometimes you edit product variations, save it, then seconds/minutes later it goes back to where it was. So you have to keep saving and updating the page depending on what you work. Plus, the Text/HTML editor is not so "rich" as it seems. Constantly having trouble. I recommend using a free alternative HTML editor online and then pasting the code there.

Reasons for Choosing Shopify

WooCommerce, although free and more flexible, is better suited for those who either have a lot of technical expertise (or time), and/or have very specific needs. Magento may be too robust for new stores.

September 2020

Chris from Stonegate Pub Company Limited

Verified Reviewer

Company Size: 1 employee

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Start your e commerce business quickly and cheaply

I have loved using Shopify for over 4 years and have built multiple shops on the system ranging from free design shops to expensive themed stores. I've always enjoyed the process and getting a sale is so rewarding.

Pros

you can literally have a shop up and running in under 2 hours with free themes etc. If you want to pay for themes you can buy from $10 all the way up to $400 for a fully functioning all singing and dancing theme. Always a plug in for any issue you may encounter and a great community willing to help with any issues

Cons

Can be expensive if you use too many apps that you don't need, $3-4 a month for each can soon add up.

January 2020

MARY GARVEY from CRC WHOLESALE REDEFINED

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 12 months

Review Source


Ease-of-use

1.0

Customer support

3.0

Functionality

1.0

January 2020

Thought I was signing up for an Integrated POS System and Website

Feels like Shopify sucks you in and is not transparent. When you realize what the system doesn’t do...they apologize and are very kind but not very helpful. There are a bunch of awkward apps you can buy to fix the problems but they don’t work very well. Wish someone would just make an easy functioning system that met business that sell inventory on line and in person.

Pros

It is easy to get a website up and running. Adding products is easy.

Cons

WHERE DO I BEGIN: -inventory records only go back three months...I was horrified to find out I lost 4 months of inventory records. -to print a receipt...you need to buy and download an app...it is awkward to use and takes a couple minutes for the receipt to upload before you can print it. -to have employees log in you need to download and app and pay monthly -you can not do a credit on someone’s account if they return something...You need to either return their money or give them a gift card it is awkward and difficult to use. -if you mark an order pending payment you cannot take payment on the POS system. -you cannot add any vender information that is not visible to your customers. -the duplicate feature when adding products doesn’t work properly....to hard to explain what should be duplicated and what shouldn’t but trust me it wasn’t created by someone that understands business

Reasons for Choosing Shopify

Seemed easier to use but there are so many missing features and using apps in conjunction with the system is awkward!!!!

July 2020

Adam from Buckstaff Public Safety

Company Size: 2-10 employees

Industry: Law Enforcement

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

I LOVE Shopify

It's been a highly successful project. We went from having an idea to having a very successful website within a year. Upkeep is a breeze and they are always improving their software. In the 2.5 years we have been using Shopify software, I have never had to contact support or interact with Shopify about any issues. It just works.

Pros

Shopify made launching a new website super easy. We had an idea to start selling a new product line that differed from what we were already doing, so we decided to create a new website. Shopify made it easy to design our website, create a product catalog and start selling. Shopify is low-cost but feature rich. They blow away the competition when it comes to launching new, and established E-commerce websites. It took less than 6 months from signing up to selling. Our store has been very successful and I credit that to how easy Shopify made the whole process.

Cons

My only complaint is that we cannot use "Shopify Payments" to process credit cards for our product line. We have to use an external credit card processor and that makes it more expensive. Shopify charges additional fees if you do not use their in house Credit Card Processor, but will not waive fees when they do not allow you to use their processor.

Reasons for Choosing Shopify

Shopify is the market leader when it comes to E-Commerce software. Using anything else would have been accepting less features and less experience. The other providers are years behind Shopify.