About WooCommerce

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online.

WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders.

WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product...


Read More

Supported Operating System(s):

Web browser (OS agnostic), Windows 10

177 Reviews of WooCommerce

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(120)

120

4 stars

(65)

65

3 stars

(8)

8

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 177 results

December 2019

Emeka from Innovation Growth Hub

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

An Easy to Use Ecommerce website builder

I used Woocommerce to build my ecommerce website. It was easy to do unlike starting from scratch to build the website. Also I didn't have to pay website developers to build the website for me. It could have costed me a whole lot of money had I outsourced it to website developers.

Pros

Woocommerce is an ecommerce plugin built for WordPress. To be able to use Woocommerce one must install WordPress first. Just like the parent software (WordPress), Woocommerce is very commendable. The things I like about Woocommerce include the following: 1. Free to use: Just like WordPress, Woocommerce is free to use, though one may need to purchase some premium plugins to add some features that may not be available in free plugins. Cost was a major factor for me when I was making the choice of a platform to use for my ecommerce website, and Woocommerce was the best fit for me. 2. Support network: Woocommerce have a huge user base. There are online and offline communities where one can easily get solution to problems. 3. Ease Of Us: Woocommerce is very easy to use compared to some other ecommerce website builders I've checked out. One only have to install compatible themes and plugins to get started. It is a drag and drop ecommerce website builder, and need no technical skills to get started. 4. Security: Woocommerce websites are secure. The plugin witnesses regular updates to keep it secured. 5. Dedicated Dashboard: Woocommerce have a dedicated dashboard where one can see the performance of the website, like the number of sales, and the amount of sales. This is beautiful as I get to see how my business is going without much ado.

Cons

One of the issues I had with Woocommerce was the learning curve. Though it's easy to use after one is done learning it, but the learning curve wasn't very easy for me. After the initial stage of learning though, it became very easy to use. Also with Woocommerce, I had to be updating the server myself unlike with Shopify. Shopify maintains the server. Shopify handles the technicalities. Another issue was the need to buy an SSL encryption. With Shopify, this wasn't an issue for me, as Shopify takes care of that.

Reasons for Choosing WooCommerce

I chose Woocommerce because it was free and easy to use.

October 2019

Ozan from Mobilex

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2019

A good starting point to e-commerce

I've used WooCommerce for basic e-commerce websites and it make a good job for it. Managing products, orders and shipments is relatively easy. It is a really good and free option to test your e-commerce idea.

Pros

Woocommerce is easy yo user for Wordpress users. If you are a Wordpress user, you can easily implement Woocommerce and start your e-commerce business. It comes with a couple of basic templates and allows to add products and open your website very fast. Woocommerce runs robust and stable as a core WordPress plugin. Automatic updates keep the plugin at the latest version. It is very good for security issues. Default plugins are very basic but there are lots of great plugins for woocommerce. You can find a theme and plugin nearly for all of your customization needs.

Cons

Default themes and functions are very basic for an e-commerce operation. This means you have to add more themes and plugins. While there are lots of great themes on the market, useful ones should be very expensive. There should be inexpensive alternatives but there should be a risk involved them when it comes to security. It is possible to face performance and slowness issues if you installed lots of plugins to fulfill your needs.

January 2020

Art from FPWD

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2020

E-commerce platform, where your imagination is the limit.

I've seen million-dollar businesses with company build on WC, but is also great for small $100/month businesses.

Pros

WooComerce is open. The sky is the limit, endless possibilities, million of plugins waiting on the repository.

Cons

Sometimes those plugins don't work with other plugins. There's no hard styleguide from WC, so plugins might be hard to use.

January 2020

heather from Renaissance English History Podcast

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

1.0

January 2020

It's fine for being free, but if you are serious about selling multiple products, it's not worth it

It was easy to set up a product catalog on my site to sell products, and once you integrated with a payment provider you could capture payment information easily and securely. But I don't use it any longer because I switched to Shopify, and am way more happy with that.

Pros

It's free. It's pretty easy to set up, and it does the job you need it to do - create a product catalog, and sell stuff (once you integrate a payment provider like PayPal or Stripe).

Cons

What really bothers me about WooCommerce is that everything is its own separate plugin. So if you want to get reports, you need to install a different plugin. This opens you up to having so many plugins that may not play nicely when your site updates. This happened to me when my site updated to a new version of WordPress, but the order export plugin wasn't compatible, and my entire site crashed! I wound up getting a Shopify account shop set up - you can get a Buy Button for only $9/month, and that's way more easy to use than Woo.

December 2019

Ernesto Enrique from Grupo Tera

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

December 2019

The best, fastest and easiest way to get an online shop

With woocommerce I was able to have my own store and be able to offer products online, that certainly solved many things in my business because now I can offer them around the world

Pros

Woocommerce is for me, the best plugin that can exist. It allowed me to have my online store without much effort in an easy and fast way. What I like most is the amount of options available for the items you want to add, you can have items with different prices, presentations, sizes, etc. Another of the things I like most is the variety of payment methods that you can configure to offer your visitors and potential customers, from a credit card to online payment platforms. In one tool, you get everything you need to have a professional online store to offer your products in the world.

Cons

In general, woocommerce has everything you need and it is quite simple to configure and implement, however, there is only one thing that I would like to improve, the customization options in the store design can become so complicated that If you do not have knowledge of web development you can not have the design you want and you must comply with the one that comes by default or according to the template you choose.

Reasons for Choosing WooCommerce

I chose WooCommerce because it is the best known, the one with the best options and the easiest to configure on my website.