About Lexbe eDiscovery Platform

The Lexbe eDiscovery Platform is a cloud-based document management and review solution designed for lawyers, paralegals and other litigation professionals. It provides features like Uber Index, language translation, near-dupe and TAR delivery via the user interface.

Lexbe eDiscovery Platform enables users to manage their own workflows and time priorities from internet-enabled devices including smartphones. It is also self-administering, which enables authorized users to organize and control their case data.

With its Uber Index features, users can get results from OCR characters, native files, metadata and pseudo metadata. It also translates foreign-language documents into English.

Lexbe eDiscovery Platform is mobile-accessible. It provides enc...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

22 Reviews of Lexbe eDiscovery Platform

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

December 2017

Patrick from Heslin Rothenberg Farley & Mesiti P.C.

Verified Reviewer

Company Size: 51-200 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

I have had a very positive experience working with the Lexbe eDiscovery Platform and their employees

The software is very helpful in making Discovery easy for processing, review and production. It allows me to easily handle most jobs individually with the option of offering services to assist on larger or more difficult cases.

Pros

Some of the great advantages of using Lexbe include vast data types supported, multiple options for data processing and production, and a user friendly interface allowing for easy document review. Lexbe offers amazing customer support including training and monthly webinars as well as a very knowledgeable staff that goes out of the way to meet your firm's needs. They also offer great rates to be flexible with your firms storage needs and no additional charges for uploading and other common fees that you would incur if using a competitors platform.

Cons

Depending on site traffic, data formats, and file sizes sometimes the data processing can be slightly time consuming for uploading collections or downloading productions. However, this is the case with any program and the Lexbe support experts are very helpful in moving the process along.

Response from Lexbe

Replied February 2019

Patrick, thank you for feedback and the review. As you stated, upload and download speeds can depend on file size and type, and I'm glad we have been able to move the process along for you in the past. We encourage clients to reach out to our Professional Services staff when a rush job is needed as they can monitor progress from the beginning and intervene as needed.

February 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2019

EXCELLENT CUSTOMER SUPPORT!

Lexbe can be a great & inexpensive way to handle a good sized document case and review/sort/tag documents for easy grouping and call back. It can be glitchy and you need to get significant training to really be able to maneuver the software but once you learn, it is a asset!

Pros

*Lexbe has very responsive customer support. *You can make recommendations for changes to the platform and they take them under consideration and often implement them. *They are very responsive to requests for assistance. * *Overall it is pretty reasonably priced and can be billed back. *They offer a lot of webinars to get proficient. *Review sets are a great way for attorneys to review documents with attachments in a quick & easy way but staff generally needs to set these up for them. It is the only such software that I am aware of that is accessible with Screen Access Software (Like Jaws).

Cons

*It is not an easy to pick up software, particularly for running productions. *They offer a lot of online tutorials and webinars but to really learn it, a live trainer is the way to go. (Just ask). *The billing for support is not always transparent. They say you will know if you are being billed but that is not always true. If you disagree that you shouldn't have been billed, they will generally credit some or all to you. *It can run slow for no apparent reason and the document viewer will not load so you end up waiting for this. They will instruct you to clear your browser, but that doesn't always help.

October 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

October 2019

Non-User Friendly and Not Worth the Cost

This software was not practical or user friendly for a law firm. It made the discovery process much more complex than it should have been for production of 50,000 documents. Additionally, we were charged an hourly rate for support (with no disclosure of the fees) when we needed help correcting issues the software created.

Pros

The best thing about this software was the demonstration during the sales pitch, which made it seem like an incredible software which would be highly user friendly and beneficial to my clients and practice.

Cons

* Review of documents did not flow smoothly - lots of time scrolling and clicking to review * For production it forced us to produce the native PDF as well as the bates numbered PDF (confusing for counsel and duplicative) * On PST files, attachments were loaded into the bates numbered documents as "placeholders" leaving opposing counsel to guess which native email each bates numbered email went to in order to locate the attachments. * Opposing counsel could not open the files from the production links

February 2018

Connor from Vladeck Raskin Clark PC

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

February 2018

I use Lexbe mostly for producing discovery; despite some hangups, it makes my job a lot easier

Pros

Simple, easy to use interface, especially since latest update Document production & bates stamping quick and easy

Cons

Search functionality is imprecise: occasionally returns false positives Batch document uploading can be a headache, esp. if produced outside of Lexbe; often has to be handled by Technical Services (who are always helpful)

Response from Lexbe

Replied February 2019

Connor, thanks for the review. We highly encourage that you report false positive search hits to our Professional Services (PS) department. Providing an example document and search term where this happened allows them to attempt to replicate the behavior and report it directly to the software department for investigation. Alternatively, the Lexbe eDiscovery Platform does have multiple search options so the PS staff will also be able to advise if the correct option was selected. Uploading productions with corresponding loadfiles is an indepth process. It can techinically be done DIY and with intermediate excel skills, but our Professional Services staff is very experienced in this process and can upload the productions fast and accurate, not to mention for free if you are on a Subscription Plan. It is our understanding that most platforms require vendor intervention for these production uploads.

February 2018

Jessica from LFW

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

I like that the program processes the data at a rapid pace.

Pros

I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts!

Cons

Too many clicks in the document review process. The way the platform looks now is not appealing to the eye.

Response from Lexbe

Replied February 2019

Jessica, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our PS staff files a feature request internally with our software department who then prioritizes the updates for future releases.