About Gensuite


Gensuite provides industries with cloud-based software solutions on both desktop and mobile platforms. With the environmental, health and safety tools from Gensuite, organizations large and small can track their environmental impact, look after the health of their employees and manage the safety status of equipment as well as other important assets.

The Gensuite EHS Management suite covers other several program aspects, including audit and compliance assurance, environmental compliance, equipment maintenance, as well as safety programs and procedures.

Users can assess and manage risks, identify program concerns and improvement opportunities, quantify energy and resource savings, schedule trainings, perform program audits and more. Gensuite is available in 18 translated interfaces.



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Supported Operating System(s):

Web browser (OS agnostic)

65 Reviews of Gensuite

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(30)

4 stars

(26)

3 stars

(6)

2 stars

(2)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 65 reviews

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January 2017

Karen from Mary's Gone Crackers

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2017

What did we do before Gensuite????

I cannot tell you just how happy I am to have this awesome software. Employee Safety and Health is a crucial department in any company and with this software, you are able to identify injury trends that can assist you in making the right steps to cease or at very least, decrease the possibility of another like injury. It has been amazing to see the progress we have made in just a little over a year now. Before Gensuite, we had no way of determining the areas or issues that were resulting in injuries. And this is just one small aspect of Gensuite. I could go on and on in reference to all of the applications that Gensuite has to offer. So many capabilities. I have found that anything that I am interested in tracking, Gensuite has an application that will do just that. It offers your company organization and accountability. It has made my work life so much more efficient because Gensuite manages my responsibilities. That takes a huge load off of my mind. I am also responsibility for PPE, Permit and Wastewater System Management. All of these responsibilities are also managed through Gensuite. The most time consuming aspect is getting the information into the system. But once you do, you can have peace of mind that all is well. The email generated reminders are so very helpful in assisting you when tasks are due that have been assigned to a specific person; email reminders will generate when closure of a task is due, when documents or reports are do and even notifies the appropriate person(s) when a task is complete and or past due. I'm so excited to be a part of this program and would tell anyone who is looking for a means of managing, not only Employee Safety and Health, but any other area, to look no further, GENSUITE IS WHAT YOU ARE LOOKING FOR!!!

Pros

All of its wonderful capabilities and the program is very easy to use.

Cons

The only thing that I can think of is the capability of making more of the data changes within the system that are job or area specific to your company.

May 2018

Max from Delta Air Lines - Delta Global Services

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2018

EHS software with really great functionality

Pros

The Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant.

The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally.

Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.

Cons

Customization of the platform (if needed) can be difficult, slow, time-consuming, and expensive. The permissions and scope model can be difficult for new users and non-EHS professionals to understand and use.

Response from Gensuite of

Replied May 2018

Max, We appreciate you taking the time to share your experience. It made our day here at Gensuite! We strive to offer the best solutions across enterprise risk management and compliance functions that are flexible enough to meet any business need ¿ large or small, anywhere and in any industry. We are excited and always willing to explore new and creative opportunities that simplify and improve the Gensuite user experience. In fact, we will be exploring more Do It Yourself features during the Gensuite conference this week and value your thoughts, input and ideas.

September 2018

Howard from Elfab Limited

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

5.0

September 2018

Good HSMS software

Very good, one of those that you miss the longer you don't use it.

Pros

Gensuite management software does a lot, it has apps for almost all of your HSE needs. Great for larger companies trying to tie strategic direction down in every department.

Cons

As it's one of the biggest there is times when you wish it could be tailored exactly to your needs. Costs are astronomical to make a change to the functionality.

Response from Gensuite of

Replied October 2018

Howard, Thank you for sharing your experience with Gensuite. We pride ourselves on providing our subscribers with best-in-class solutions & services, so we're very pleased to hear our software met so many of your strategic HSE needs. Over the last 2 decades, our approach has always been to leverage best practices and shared HSE experience & knowledge to provide a comprehensive solution that can be launched quickly without the need for extensive customization; delivering immediate value and ROI to the organization. For those who desire business-specific configurations, the costs to enhance the tools are proportionate to the scale of the requested change. Thanks again for your feedback, and we hope to welcome you back into the Gensuite subscriber's community soon! -Michael Bauer & The Gensuite Team

March 2018

Igor from General Electric

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

Complete solution for EHS management and in continuous improvement

Pros

The tools work integrated making the data have sense in different perspectives of the process. Outstanding customer support and bug fixes, the "Help Me" feature provide an excellent and fast communication channel with the technical and administrative teams. System performance, availability and reliability are very positive points.

Cons

I have been using Gensuite since 2001 and the main "pain" for me and my partners is the interface not standardized/friendly between the tools, the "Recharge" initiative started last year was very important to improve the user experience and there is still a lot of opportunities in this area. Also about the UX, the mobile app is not very easy for some features and the usability could be more intuitive. Gensuite manages a high volume of data, however the reports available are not always easy to find/generate, beside that, these reports could be more customizable to deliver the insights directly in the tool avoiding the use of external tools - a BI initiative more robust will help.

April 2019

Jane from Wakefern

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Gensuite use 'outside of their comfort zone'

My organization's use of Gensuite created new challenges for Gensuite; Wakefern is a grocery Co-op with multiple Members and information from one group isn't to be shared with the others; various toll gates had to be created to protect the integrity of Members' information and still allow Wakefern access. I'd like to note that my scoring for Features and functionality was not at the highest but doesn't reflect Gensuite itself. It's based on my division's use of Gensuite which isn't solely Compliance, Safety or Environmental driven. We developed our own use if I&M different than most of your users. Support has been great - always available and accommodating.

Pros

I like the software as it can be applied to multiple tasks and across various user groups. All the information an organization needs is available on one platform.

Cons

Most enhancements come at an additional cost for programming; these enhancements add value to Gensuite as a whole and once the enhancements are made, that creates more opportunities for Gensuite to branch out. With that said, I would suggest a rebate to the organization that funded the programming.

May 2019

Dan from Wakefern Food Corp.

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

User-friendly tool that puts an enormous amount of data at your fingertips

This software has been a great asset to our organization. We are finding more uses for it every day. Gensuite support teams have been very responsive and I look forward to continue working with them.

Pros

We started using this software solely for EHS purposes, but the more we use it and the more people we expose to it, the more uses we find for it. It allows you to centralize your organization's data in one place and run comprehensive reports on this data. Great solution for companies looking to move away from paper checklists/records/logs. The charts, graphs, and other data visualization options allow our users to easily digest large amounts of data - helping them to make better-informed decisions.

Cons

Every now and then there are bugs within the system that cause short term issues for our users. These are rare occurrences, and always get fixed, but they do create headaches at the time of the issue. With that said, the other 99% of the time the system works as intended with no problems.

May 2018

Martha from Parker Hannifin Corporation

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Great management tool to collect & analyze EHS data.

A rich and deep enterprise data set for injury and incident data. Systems to track corrective actions, near misses, compliance closures. Ability to enhance organization learning. Automated alerting systems for management staff.

Pros

Gensuite has tremendous flexibility and many features. Gensuite's ability to analyze information across a large enterprise adds value for my team. Gensuite also has great workflow capacity and wonderful customer service.

Cons

Not intuitive for first time users. The flexibility and number of features can have a flip side of increased complexity.

Response from Gensuite of

Replied May 2018

Thanks for the great review, Martha! The team at Gensuite is thrilled you¿re happy with our software solution and passionate customer service! We are honored to have you as our customer and enjoy our partnership. It is our priority to ensure that every customer has a robust, sustainable solution for enterprise engagement and operational excellence. We are excited to have you participate in the 2018 Gensuite conference this week and can¿t wait to share our ideas for how we can continue to make Gensuite intuitive and easy to use for first time users.

March 2018

Charles from Wakefern Food Corp.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Easy to navigate, robust data mining, and great value

We are able to combine field observations with data metrics in order to develop and implement more effective compliance programs.

Pros

I like the fact that I can start with a base application and have the opportunity to customize when needed.

Cons

It would benefit subscribers to have more details upfront concerning the support costs (i.e., how they will be managed, what they are used for, and what happens when their is a surplus at the end of the year, etc.).

Response from Gensuite of

Replied April 2018

Thank you so much for taking the time to write a positive review, Charles. We are pleased to hear that our product offerings can serve your business compliance and performance needs. We really appreciate you taking the time out to share your experience with us ¿ and we agree, information is power. We will make sure that the service team schedules time on the next call to discuss the business scope and support costs associated for Wakefern¿s business scale.  - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

March 2018

Rob from Daifuku - Elite Line Services (ELS)

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Provides comprehensive visibility across a geographically challenging portfolio.

Pros

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.

Cons

One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances. To overcome this challenge, I suggest offering flexible EHS data integrations when operating as a third-party contractor.

Response from Gensuite of

Replied April 2018

Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

April 2018

Rob from NAES

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2018

Overall, Gensuite has proven to be a valuable tool for our company and we utilize it more every day.

The comprehensive documenting of fleet data such as Events and Injuries allowing our company to leverage our assets for the benefit of our clients, thereby, maximizing our earnings while minimizing expenditures for the short, mid, and long term.

Pros

I value the ease of use as we have over two hundred (200) users/contacts in our organization utilizing Gensuite on a daily basis. The hierarchy of the software is logical and that allows for users to rapidly improve their knowledge of the system. If you possess even moderate computer skills you can easily utilize the Gensuite software.

Cons

We rolled out Gensuite to our fleet over a year ago and the screens we utilized are being replaced with new "Beta" screens. Would have preferred a better rollout of these new screens.

Response from Gensuite of

Replied May 2018

Thanks for the awesome review, Rob! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We are proud to offer a broad array of solutions across diverse operating profiles that allow us to serve our subscribers compliance and performance excellence needs!

November 2017

Jason from Suwannee Lumber Company

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

November 2017

Gensuite electronic management system software

Gensuite is not the least expensive option for management system software. They do support the product and have a mind-set for continual improvement. Many different applications available make it likely there is something that will fit your needs.

Pros

Multiple applications available for use with similar design and features for uniformity. Ability to integrate multiple sites and locations. Cloud-based access to information and applications.

Cons

Product support has been lagging at times when there is a problem. Some applications do not have an easy way to find the path to what your are trying to do and can lead to extra time or steps being taken. This is especially true for situations where you may not need to perform the task routinely. Generally there is a lack of ability to customize for unique user preferences in an application.

December 2017

Bart from Duracell

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality