About DigiSigner


DigiSigner is a cloud-based digital signature solution that caters to small businesses in industries such as real estate, human resources and law. It helps users to electronically sign and send documents to stakeholders and clients.

DigiSigner offers built-in templates and custom branding tools for documents. It is compliant with digital signature laws including ESIGN, UETA and eIDAS. Documents can be signed using a mouse or uploaded as an image. The solution sends email alerts to the sender when recipients have completed signing. Users can also embed documents directly on their websites using the DigiSigner API.

DigiSigner employs SSL-grade encryption for document security. Documents are stored in a centralized repository and can be tagged under related categories.

DigiSigner offers services on a monthly subscription basis that includes support via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic)

89 Reviews of DigiSigner

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(74)

4 stars

(14)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 89 reviews

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September 2018

John Andrew from RealPage inc

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2018

Make your signature official even if it's electronic.

If you will look at the bigger picture, this program can eliminate paper trails. Less waste, less cost and more green.

Pros

Since we handle operations across different sites, it's challenging getting someones signature. But if it's acknowledgements or anything like that, we use DigiSigner. I can use my mouse to sign, or just type in my name. We can go and sign documents online, i don't need to print or fax anything or leave my chair. I can make it official even if it's electronic. We still handle sensitive materials via paperwork. but in the event that you need to, DigiSigner is the way to go. Their encryption and safety precautions is the main reason we chose the program. Even legal documents can be handled, collected and distributed via the portal. All signatures you create are legally binding and will be recognized in court.

Cons

The only drawback about the process is not really an issue with the program. It's a matter of personal perspective. The veterans of the field who wants to keep it like the way it is will have a hard time embracing the fact that everything now is digital. I still encounter folks who would want a hard copy of the document for them to sign. But I hope everyone joins in. Because this program can eventually eliminate paper trails.

September 2018

AMANDA from Tiffin University

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2018

Safe, secure, and easy!

Digisigner has allowed our department to easily disseminate documents for signing among individuals and departments who are geographically separated. It has sped up our contract processing seamlessly and easily. Users are happy, and files are no longer lost in the inter-office mail, or left sitting on a desk.

Pros

The Audit Trail allows users to track who signed the document and when. A recent upgrade allows users to determine the order of signers. Documents can be signed on mobile devices with ease!

Cons

File management is a bit cumbersome. Once a document has been signed, only the owner has access to it in Digisigner; individual signers must remember to download the file from the email notification.

Response from DigiSigner of

Replied September 2018

Amanda, thank you for the great review. Just one remark, I would like to make. The individual signers have of course also access to the signed documents. They can request the password for their own DigiSigner account from our login form, and immediately receive access to their personal DigiSigner dashboard with all the documents they signed so far (naturally, it is free for them).

January 2018

Amanda from Distance Education and Innovative Technology at Tiffin University

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Extremely easy way to share and sign documents!

Tracking and maintaining documents has never been easier. With a few clicks I am able to upload a work order, send it out for signing, and receive a completed form. Being able to see who accessed the document and when is an incredible benefit. I especially like being able to send reminders to signers directly from the uploaded document.

Pros

Before DigiSigner we relied on interoffice mail to move work orders through the signature process which was time consuming difficult to track. DigiSigner saves time, and enables us to track documents from start to finish. Developers are open to suggestions which results in continual improvement.

Cons

It would be nice to sort documents by name instead of by signature status. Documents can also be sorted by title.

January 2018

Gabrielle from Gabby's OUAT Princess Parties

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

3.0

Functionality

5.0

January 2018

I really love using digisigner, however it recently increased prices.

Pros

It's very easy to use and I can easily send my customers their contracts. I love that I am able to get on effortless and it really makes it easier on my clients to be able to just get online and fill out the form.

Cons

I had designer for a few years and it is a year. Then I was charged amount out of nowhere and was just given the explanation that you've increased your prices. I don't believe that is fair for someone who has used it for the past few years.
Can't fill in on cell.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

January 2018

Great and easy

Easy, fast and cheap signing

Pros

Free version is a great starter
Easy to use and upload
Has the functionality you need, signatures, signing order, etc

Cons

I didn't see functionality to automatically take the signer to the next place they have to sign. The signer has to find it him/herself, not a big deal of course. There's also no way to require certain actions before a person can mark it as complete, for example if I want someone to sign and date it I've gotten it back with only a signature, no date, and had to resend which is a hassle

Response from DigiSigner of

Replied January 2018

Hi, thank you very much for a positive review. It is also great that you highlighted how easy it is to use our service. I would like to add some comments to your review. It seems like that you missed the possibility to add fields to your documents. This is a great option which allows you specify where the recipient should sign your document, enter texts, date it, select radio buttons etc. This option will solve both of the issues that you mentioned, because the recipients will be automatically taken to the next place where they have to sign or enter text, and they will be able to submit the document only after all the required fields will be filled in. For more details please see the tutorials on our web site or just contact us for more information.

February 2018

Lissa from Casa Pacifico Vacation Rentals

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2018

Best esign program I've tried!

Pros

Easy to use. Very intuitive. Easy for recipients to click the link, follow the prompts, supply signatures and information. Allows text input as well as initials and signatures. I have vacation rentals. It is so easy to send rental agreements and receive back. Not overkill and complicated like some other esign programs.

Cons

I currently have three free per month. I don't usually need more than that so I don't need the Pro version with a monthly fee for unlimited. But occasionally at certain times of the year i may need one or two more than my free three. I wish there was a pay as you go option so if I had an extra document in a given month, I could just pay for one extra instead of having to upgrade to the pro version and pay for potential documents that I don't use. I also wish the 3 free was for processed or sent documents, not just uploaded. If you make a mistake and upload the wrong thing, or have to go back to your original document and edit and reupload, each upload is figured into your monthly total, even if you never send the document out.

July 2017

Jean from JWC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2017

Very happy with it.

easy to use

Pros

This soft ware is very easy to use and cost less then the competitors. Great for my Real Estate business.

Cons

You cannot attach multiple file at once. Not to many option when it comes to searching older file..

Response from DigiSigner of

Replied July 2017

Hello Jean, thank you very much for the review. By the way, the option for sending multiple files at once is already available.Just select the files using checkboxes and click on the "SEND FOR SIGNING" button at the top.

January 2018

Jenn from Hello Inspira Photography

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Great software for small businesses!

I am not sure why some phones (clients') cannot access the software but I don't actually have this experience with my phone so I cannot fully testify that this is just a user's incompetence.

Pros

I love how easy your software is especially with some clients who are not very technology competent. Also, the ability to check the step by step of who accessed the document.

February 2018

Marie from Creative Fox

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

February 2018

Relatively easy to use and upload / share documents.

Easy to use, nice free usage for not many documents a month.

Pros

Easy to use, you can share the document, the layout of the menu so you can see all your documents, notifications of when people sign.

Cons

The signature is not transparent. I use an image of my actual signature and I have to shrink it down because the white box around it takes up so much space. Would be better if it were transparent. I would appreciate some more font options for the signature text. Sometimes the text features do not work and I have to start over.

Response from DigiSigner of

Replied February 2018

Hello Marie, thank you very much for your review. Now when you upload a new signature the background gets automatically transparent, so your request is already implemented.

January 2018

Justin from Petrini Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

My experience has been easy for both me and for the recipients of forms that need to be signed!

Makes business so much easier! Love it.

Pros

The simplicity of use is the best! I never have to explain how to sign the docs to form recipients and that saves me a lot of time. I never once had to look at instructions. Completely intuitive!

Cons

The only thing that could be improved would be to add a drag and drop option for file uploads. This would speed up the process of uploading files.

Response from DigiSigner of

Replied January 2018

Hi Justin, thank you very much for the great review. By the way, the drag and drop option for file uploads is already there :). You should just drag your file on the "UPLOAD DOCUMENT" button. Best regards, Dmitry Lakhin, DigiSigner

February 2018

Simon from Photography

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Excellent experience. Easy to use and user friendly.

Pros

User friendly. Easy to use. Easy and fast way to get your documents upload & signed online with templates.

Cons

If something is wrong in the document we have to work it out again and upload it again.
I am not sure why some phones cannot access the software.

February 2018

Dennis from BAM Realty Advisors, Inc.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Great product!!!

Pros

its easy and efficient. my clients love it. it saves me so much time not having to drive around for signatures...

Cons

sometimes people have trouble with it on the receiving end. probably because they don't know how to use it to be honest.

February 2018

Kelley from Kelley Bennett Photography

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2018

I'm a photographer that uses DigiSigner for my contracts with clients.

Pros

I like how easy it is to set up documents for signing, and I think it's very easy for my clients to use as well. It saves a lot of time being able to use DigiSigner to get signatures, rather than having to send a physical copy of a document or even a regular, fillable PDF.

Cons

I dont think there are any downsides to the software itself. I have encountered problems in the past regarding the three document per month limit for free users, however - sometimes it will say I've hit the limit when I've only sent two documents in a month.

January 2018

John from Keiser University

Review Source: Capterra


Ease-of-use

4.0