About RightSignature

Citrix Systems’ RightSignature is a cloud-based electronic signature tool for businesses of all sizes. The solution allows organizations to send documents, notify recipients, capture signatures and send completed documents. RightSignature can be accessed through any web browser and offers a mobile app to capture electronic signature through iOS mobile devices.

The signature pad feature of RightSignature allows users to create pen-and-paper-based signatures and type-to-sign options, which allows signers to choose a handwriting-style font to create their signatures. To encourage signers to complete long documents, RightSignature has a live percentage progress meter that shows remaining action items. The custom branding feature allows organizatio...


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Supported Operating System(s):

Web browser (OS agnostic)

115 Reviews of RightSignature

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(82)

82

4 stars

(21)

21

3 stars

(7)

7

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 115 results

August 2018

User Profile Picture

Danny from Nordstrom Accounting Services

Verified Reviewer

Company Size: 1 employee

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Great Document Signature Solution

Pros

I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix.

Cons

The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again.

February 2020

Tina from MOSAIC

Company Size: 201-500 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

5.0

Customer support

1.0

Functionality

3.0

February 2020

Basic Electronic Signature Tool

Very good priced signature tool, as long as you don't need Tech Support.

Pros

-Easy to use -Allows you to set up Signer Sequencing for multiple signers -Shows when the recipient views the document (or you can turn off that feature) -Allows to set up for Wet Signature only (or opt in for type to sign) -Allows to cc: all parties

Cons

- Customer service is the worst. I have put in tickets that are NEVER responded to or resolved. - It doesn't allow cover letter templates, I had to cut and paste these in every time - It doesn't hold addresses for the cc: line, had to type in every time - It doesn't allow for downloading documents for reporting without an API

Reasons for Choosing RightSignature

Cost was more competitive with RightSignature.

April 2021

Cristina from Office Tax Services

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

April 2021

Good signature option but you must pay for 5 users

It is a good option but it is expensive

Pros

You can customize the forms, and it was integrated with sharefile

Cons

you must pay for 5 users. The main reason we change to another software was the price.

Reasons for Choosing RightSignature

it was integrated with sharefile

Reasons for Switching to RightSignature

price

January 2020

Natalie from Get You Organised

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

January 2020

Lost Touch With Reality

Started out ok, many of our clients had trouble signing online with right signature though. Really disliked the huge price jump that it had, and when we cancelled and requested a refund we were ignored. Laughable response after over 8 years of being a paying customer.

Pros

Fairly straightforward to use, legally binding apparently, easy to insert into the software.

Cons

Price was exorbitant for what it is. Became much more clunky with new Citrix owner. No response from administration to support requests. Refused refund when requested, despite non-use and nearly a decade of paying for it!!!

Reasons for Switching to RightSignature

Doesn't cost my first born for a glitchy product that clients struggle to use.

February 2021

Joe from Accrisoft

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

February 2021

Good software but probably maybe more than I needed

I used the product for a long time and got great use out of it. It definitely streamlined my contract process from all paper (scanning/emailing) to virtual.

Pros

The electronic signature functionality was the most important feature for me. It was easy to send and receive documents and set up workflows for signing agreements

Cons

I thought that the software actually had too many features for what I was using it for. The user experience could have been improved.

Reasons for Choosing RightSignature

At the time, I felt it was a better product at a better price for me and my team.