About SignRequest

SignRequest is an electronic signature solution that allows customers to send and sign documents or contracts online. It is suitable for businesses of all sizes and across industries, with multiple solutions for with API integration and on-premise deployment.

Key features of SignRequest include multiple signers, templates and notifications. Companies can also personalize with branding and logos. It supports multiple document formats including PDF and Microsoft Word. The platform supports multiple languages and facilitates integration with Google Docs, Gmail and Salesforce.

SignRequest is available on monthly or annual subscriptions and support is extended via FAQs, phone, email and other online measures.

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Supported Operating System(s):

Web browser (OS agnostic)

328 Reviews of SignRequest

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(245)

245

4 stars

(70)

70

3 stars

(10)

10

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 328 results

December 2019

User Profile Picture

Daniel from Sportpesa

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

You need this in your office

It saves time, reduces paper and leaves a trail that can be referred to when necessary.

Pros

SignRequest is very easy to set up and easy to use and the free version offers a ton of functionality. I like that I can see when a recipient has opened or viewed my document and can send reminders. Overall it's amazing.

Cons

Sometimes it crashes, and you are not able to access your documents or even send some for signing. This can sometimes take upwards of 3 hours.

Reasons for Switching to SignRequest

It was a management decision, I don't have the information as to why.

August 2020

John from Entertainment

Company Size: 51-200 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Sign Request Review from J & D Entertainment

J & D Entertainment overall experience is A plus. I would recommend this product to other businesses.

Pros

The software is simple to use. The system is set up and is extremely user friendly. The annual cost is mid range & not overly expensive. I would choose this product over others that are in the market. We used another product for many years and we were glad to find SignRequest as an option.

Cons

The only thing I do not like is you cannot cut and paste an address in the address box.

Reasons for Choosing SignRequest

The service tech was helpful, he gave us all the info we needed. He guaranteed us that they would not up our rate per contract etc.

Reasons for Switching to SignRequest

The customer service was not great and they kept raising the rate for us. We changed plans several times and they kept getting more and more expensive. Then wanted us on a corporate program which was ridiculous. We run a lot of contracts with talent and in season (non-Covid) we have a high volume of simple contracts that require talent or client to sign. That is really all we do.

March 2021

Jessica from Embodied Movement

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2021

Fit just what I needed

Overall I'm happy with SignRequest - it fit exactly what I was looking for. Easy uploading of documents, ease in placing spaces for signatures, ease of use for my clients. Check marks on all!

Pros

I recently shifted my business from mostly 1:1 clients to teaching courses, so my contract signing needs had changed. I was overpaying and looking for a free or low cost platform that could cover my reduced number of monthly contracts. SignRequest was the easiest one I found!

Cons

Since starting to use SignRequest last year I haven't found something I don't like, however I'd consider my use fairly "light", and my needs minimal.

Reasons for Switching to SignRequest

Adobe's platform and pricing changed - it didn't fit my needs anymore.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

A bit of work to setup, but strong product

For the price point, you can't beat the features.

Pros

It is a good product, with a good feature set esp. for the price point. It has a nice user interface and is pretty straightforward to learn. The support is overseas so there is a bit of a delay but overall they are very responsive. Again the features for the pricing is superb!

Cons

Compared to other, similar tools, it does have a few less features and the user interface works for me, but is most tedious to use. There are features in the works, so some of these things may be corrected/improved in the near future.

March 2021

Willy from Direct Tap

Company Size: 51-200 employees

Industry: Warehousing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2021

Easy way to digitally sign documents

Helps us create, manage, and process documents for customers.

Pros

It's easy to collect signatures from customers for documentation by sending through SignRequest. This alleviates the typical printing and scanning that many people do to return signed documents

Cons

Some more tools to help us generate PDFs on the fly would be extremely helpful. This is not really a con, just something I wish was a feature.