About kpi.com

KPI.com is a cloud-based enterprise resource planning (ERP) suite designed for businesses in professional services, construction, manufacturing and nonprofit industries. The solution features applications for financial accounting, customer relationship management, human resources, inventory management and materials requirements planning. It works with both Mac and Windows computers and features mobile compatible apps for Android and iOS smart devices.

KPI.com allows sales reps to customize their deal flow and pipeline stages as per their requirements and categorize sales leads, prospects and customers statuses. Reps can also assign tasks and events to team members and contacts, set up reminders and log in calls and meetings. The solutio...


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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of kpi.com

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

October 2015

Aziza

Industry: Computer Software

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

October 2015

Good ERP Solution for small and midsize companies

There a lot of features that may not be visible at first. Many features are useful and everything is integrated. I have used its calendar, customer service and marketing apps. Invoicing is just great. They can customize your templates according to your wishes.

Pros

affordable, support is great

Cons

It would be better to make it more user friendly. There are a lot of features that confuse customers.

October 2016

Craig from Floorworld LLC

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 6 months


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2016

Happy Customer!

Over all i am happy with the software and feel that it is adding to the growth of our business. We do not use the software for any sales process, invoicing or accounts so can not comment on that.

Pros

We use KPI.com for the use of HR including integrated finger print time attendance, payroll, holidays, recruitment tracking, appraisals and much more. A very good function within KPI is recording minutes of meeting which allow each employee to enter and allocate tasks from a minutes of meeting and track the progress of each given task. We also track the quantities of flooring installed by our installation team through an import of information from our ERP system. Within this we can again allocate jobs with quantities to teams and individuals and report on a daily, weekly and monthly basis as to what they have done.

Cons

There have been times where the information added by an employee has been lost due to the web browser not saving the information. This has happened many times for the minutes of meeting. This has resulted in loss of time to type the information again and a delay in the minutes being sent out to the staff.

October 2015

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

October 2015

Great App for Our Every Day Needs

We are a tech company working on a field of Information Technology/Auditing. We use kpi.com for sales, project management and accounting. The software is really easy to use and flexible.

Pros

Good reporting capabilities, lots of features, ease of use

Cons

Pricing could be optimized better, as we don't use all features provided

November 2016

Williard from Profile Middle East WLL

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: Less than 6 months


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

November 2016

Williard from Profile Middle East WLL - Abu Dhabi

Over all it is a value for money for a company-wide ERP system.

Pros

- Online support is always available. - Features - Affordability

Cons

- If online support cannot resolve the issue, they ask you to email your concern. Which is a redundant process - they should just open a ticket and try to update us with the issue. - Report generation can be a little bit tricky and inconsistent, but can be resolved. - Turn around time to resolve an issue involves a very long wait. - initial responses to an open issue - might take time as well. - Most of the improvement can only be taken effect after their "live update". This live update happens once a month. Generally, you have to wait one month before you can see a result on an open issue.

November 2016

Simon from Advanced Plasma Solutions

Company Size: 11-50 employees

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

Excellent service

KPI is a well rounded tool with lot's of functionality as an overall ERP for small business.

Pros

Superb customer service and response time All around good ERP well integrated and customizable

Cons

Minor con, would be nice to have additional integration within gmail widget and its control of records in KPI