About Boomset

Boomset is a cloud-based event management suite. Key features include guest check-in, badge printing, kiosk check-in, RFID management and lead retrieval.

Boomset enables users to print badges and schedules on demand, keep track of session attendance, manage RFID technology and offer lead retrieval to exhibitors during the events.

Users can view check-in or check-out data, view attendance reports, collect photos and signature information and download event demographics from the system. Additionally, the solution supports integration with various registration systems such as Bizzabo, Eventbrite, RegOnline and more.

Services are offered on an annual subscription basis that includes support via phone and through an online help desk.


Supported Operating System(s):

Web browser (OS agnostic)

43 Reviews of Boomset

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(34)

34

4 stars

(6)

6

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 43 results

August 2018

Jennifer from IMPACT

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Great Attendee Registration Experience

Using Boomset removed the headache of printing and alphabetizing badges, gave us multiple branding opportunities, and allowed us to up our game when it came to the attendee registration experience.

Pros

Boomset made our registration process smooth and seamless for our attendees. The extra functionality of being able to ask custom questions at check-in averted a last-minute headache for our registration staff. Boomset's customer service was readily available to walk me through the set up process in advance of our event and while on site.

Cons

The software is easy to use but not necessarily intuitive. Customer service did an excellent job of helping me out when I needed it, but I did need to rely on them for extra help.

Response from Boomset

Replied October 2018

Thank you for your review, Jennifer. It¿s amazing to hear that Boomset could resolve some of these pain points and manual processes for you and your team. The Customer Success team strives to deliver top-notch support and Boomset works hard to make changes/updates to the system so it gets easier to use each and every time.

April 2019

Danielle from East Carolina University

Verified Reviewer

Company Size: 10,000+ employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

On-Site Badge Printing... I'll never go back to pre-printed name badges (if I can help it)

The use of this technology has revolutionized the way I think about running registration for events. There was a significant reduction in the number of staff needed on-site for the purposes of registration. This allowed us to pay attention to other things that required assistance. You know, things like, the internet isn’t working, the presenter is having issues with the microphone, the room is too hot/too cold. Typical event manager issues to solve.

Pros

We utilized Boomset to customize the Welcome screen for participants. From the time the participant pushed start until the time the badge printed 10 seconds may have passed and that’s being generous. After the badge printed, the most common reaction was, “Is that it?” followed by, “That was so easy!” We even got a tweet that read, “@NCDLI2019 self-service registration desks - how come no one has thought of that before! I love it. #nolineups #ncdli2019”. And what happened when a participant wanted to change the name of their company? Or their name was misspelled? They simply talked with one of our staff standing by, who logged into the Boomset app, made the change, and pushed reprint on the badge. There was even a setting that could allow participants to change this before printing!

Cons

The technology of course came with a price tag. However, I would make an argument that the approximately $4 you’re spending per name badge to have the technology is drastically reducing the staff time it takes to print name tags and stuff them into holders prior to your event. Not to mention that you don’t get a chance to reprint them, produce clean looking name tags for walk-in registrations, or eliminate the registration lines.

Response from Boomset

Replied April 2019

Danielle, thanks so much for this detailed feedback and your kind words. We¿re thrilled to have been able to ¿revolutionize¿ your event experience - and that of your attendees. Our team is always working to resolve pain points in the event lifecycle by continuously improving our features and services. Thanks again!

October 2020

Vishal from EFCG

Company Size: 11-50 employees

Industry: Civil Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

An incredible platform and solution to take your events virtual!

The experience was incredible. Having hosted conferences for years in-person, we were concerned that there were going to be too many elements missing by being completely virtual. After seeing how the Boomset platform fostered engagement across attendees, we knew we had preserved a sense of normalcy that we were looking for.

Pros

The platform is incredibly intuitive and easy to use. You can feel in control of your event while knowing that you have a dedicated support team to make sure your event is a success. The native streaming allows you to seamlessly broadcast to reach a large audience without any integrations, and the layout of the platform allows attendees to have a one-stop-shop for the entire event experience.

Cons

As Boomset's virtual solution is a web-based platform, there are natural barriers to making sure that people can log on successfully (ex: firewalls). With proactive planning, however, you can avoid these challenges.

Response from Boomset

Replied October 2020

Thank you for your feedback, Vishal. We are thrilled that EFCG's first virtual event experience with our platform and support team was a huge success for your team, sponsors, and attendees. We're looking forward to continue fostering engagement and being part of your event success while powering EFCG's upcoming events!

November 2016

K from Attivo Networks

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

November 2016

App crashed on android devices, valuable leads lost

Used Boomset for a tradeshow and the app crashed over and over again on android devices and we lost all of our leads.

Response from Boomset

Replied November 2016

Thank you for your feedback and apologies for any inconvenience this may have caused. We've been in contact with the event organizer who had purchased the licenses for the vendors at this event. They have been updated and are aware of this particular case. For any questions, please feel free to reach out to us directly!

May 2019

Daniel from MatadorHacks

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

The Boomset Way: A Single Solution for High School Hackathons

When we set out to organize MatadorHacks, a 24 hour high school hackathon, we knew we wanted to take a different approach, one that aimed to create a better experience. One of the biggest challenges we faced was how to track our participants and how to ensure that all our sessions, panels, and meals accommodated them in the fairest way possible. When we reached out to Boomset, it became immediately apparent that the "Boomset Way" was one in which our vision could be realized with Boomset's platform.

Pros

Boomset's online portal and iOS app from the very beginning presented a clean interface allowing our staff to quickly access necessary information, settings, and guest lists. Their integration with hardware manufacturers such as Infinite Peripherals enabled our staff to use barcode scanners to check in guests, both into the venue and into sessions. Furthermore, Boomset's Smart Sessions allowed participants to view open sessions and register for them all from their online ticket (Which saved paper too!). All in all, leveraging the Boomset platform allowed us organizers to put more focus on our hackathon to create a better experience for our participants.

Cons

Boomset's various products, features, and integrations make it hard to choose any other event solutions provider. We had no issues whatsoever.

Response from Boomset

Replied May 2019

Daniel, thank you for this glowing review - proud to have been a part of your high school hackathon! We're looking forward to your future events and working with your community of talented young professionals.