About Eventsquid


Eventsquid is cloud-based event management software for small, midsize and large businesses. It caters to corporations, sports leagues, educational institutes and other associations. Primary features include event registration, website and mobile-app creation, attendee communication, speaker management, document management, reporting and analytics.

Eventsquid allows users to create a personalized event website. Users can include a flexible registration portal on websites. Users can create different registration forms that include customized prompts, payment methods, payment gateways, messaging and other options. Users can check-in attendees from attendees’ badges, mobile devices, printed vouchers or a self-service kiosk. Other features include sales management, surveys, volunteer sign-up, digital tickets and roster management.

It is compatible with Windows, Linux and Mac. Android and iOS mobile applications are also offered. It offers support via a case submission, FAQs and help topics.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

55 Reviews of Eventsquid

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(47)

4 stars

(7)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 55 reviews

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April 2019

Leah from Colorado Organization for Victim Assistance (COVA)

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2019

Great Product if Seeking Affordable Replacement

Overall there are a TON of great stuff with this product and it's absolutely fantastic for the price point compared to its competitors. There is still room for improvement as I pointed out in what I liked "least" about the software.

Pros

I love the webpage that EventSquid automatically generates for each of my events/trainings. It's included with the price so I don't need to pay extra to achieve that professional look. The first event we ever used EventSquid, we had more out-of-state folks (and one person from another country) register than ever before! I believe part of the reason is because the website looks so much more professional (and legit) than it did with my previous software. Also, the mobile site is amazing and our attendees loved adding agenda items to their itinerary!

Cons

There are three main issues: 1) I really really really wish there was a group check-out and single payment option. Often my events will have groups of 15+ people that need to be registered and the admin assistant wants to be able to pay for all them at once on one credit card. EventSquid does not have that option and folks have to make 15+ separate payments (which locks out their credit card because it looks like duplicate charges). The only way around it is for folks to call me directly and for me to process a credit card over the phone on a separate payment portal, then I have to go into EventSquid and mark everyone off as paid. 2) The reporting function doesn't provide the most up-to-date balance due, which becomes a problem when I'm trying to look at 1,100 people and figure out who still owes me money or report stuff to our bookkeeper. Instead, I have to export everything into Excel and then create a custom field and formula in order to figure who owes money. That takes a long time and can get frustrating. 3) There are still a lot of bugs with the system. Even when I duplicate an event (and everything stays pretty much the same), I'll have to check everything over and make a couple of fake registrations because guaranteed I'll have to submit a support ticket to fix a random issue or link that suddenly doesn't work.

October 2018

Randi from Space Foundation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Wish we would have discovered Eventsquid sooner!

On top of solving all of our registration problems, through Eventsquid, we've solved problems that we didn't even realize were problems. For example, our accounting department for 34 years has produced invoices for hundreds of participants that wish to be invoiced. It's not hard to do but it takes time. With Eventsquid, the customer creates their own invoices and in their communication center, you can have automated reminders to send to customers that are approaching payment due date or past due. No more individual follow-up emails. Our accounting team was delighted to know that workload had been removed. After our show, we had a team that spent a large amount of time creating an after-show survey (they built our own system) but Eventsquid has a survey tool built in with the mailing lists already available. That freed up a great deal of team for our developers. Additionally, our developers no longer have to build and maintain our custom seating program. Eventsquid has a seating program built in. And, best of all, it works directly from our registrant list so we do not have to import, export and update data in two separate locations. This system is not just benefiting the registration process, it literally is changing our whole organization. We are learning that we can use this software for far more things than just our Symposium registration. We are using it for several other events and day-to-day operations.

Pros

I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution!

Cons

I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us.

May 2017

Mike from MPIRE

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

The software is a oak tree of functionality. Each branch is a site feature to maximize efficiency

Pros

The Software gives my business a professional web presence that is well developed and highly functional. The software team is constantly updating the system to reflect more efficient ways to organize and adapt to any business model. The software is so advanced that it coordinates aspects of your business that I had previously never considered. Due to the systematic approach to organizational profiling, my business has been given an "exoskeleton" from the software that has significantly restructured and streamlined my business model to become much more effective at producing confirmed pay registrants. The software allows for customized data entry options for specific business needs. All variables have been effectively managed by the software on a platform that is accessible at your fingertips on any mobile device. The software is highly effective at offering customers and clientele a safe, quick, and efficient way to pay for products and services offered. The support team will email you within the same business day if there is a question or concern about any aspect of the software. The software will auto populate accounting reports, customer activity reports, and even parking passes. The software offers customizable color schemes to enhance aspects of the visual presentation of products and site features. The software provides you with a blueprint to follow or adopt that expands your own understanding of the inner workings of true business transactions. Eventsquid.

Cons

The software could be mastered by potentially offering web domain creation link. Website hosting would be an additional feature that could be linked to as well.

April 2017

David from AXS Consulting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Strongest Solution for Associations and Member Organizations

The EventSquid team leads with terrific support and backs it up with a very robust solution, regular improvements, and frequent additions to the features and functionality. Our events vary from local meetings with 4-40 people up to week long major events and seminars of several hundred people. If EventSquid didn't support out of the box a particular way we wanted to charge our members or do break outs or promotions, then they would take the time to understand the use case and we almost always found a way to do it or saw new functionality released in time for us to use for that event. The CEO is intelligent, cares deeply about customer satisfaction, and drives the entire team for constant improvement. The solution has come a long way in the year and a half we've been a client and we look forward to the continued release of exciting new capabilities. If you only do one event a year, EventSquid should be strongly considered. However, if you have more than 1 event a year with some of the same attendees, there isn't a better solution to support your members. My 4 Star ratings reflect most on the complexity of any event system. EventSquid is about the easiest I've seen to use for large events. The Quality and Functionality Scores reflect that EventSquid is earlier in their development than some of the other leading solutions in this space, but EventSquid has been rapidly closing any gaps and has some exciting capabilities that most of the other solutions lack. Michael and his team at EventSquid have been a true and valued partner to us, which has been invaluable to the events side of our business.

Pros

Member driven with member history and profile capabilties. Ease of use and flexibility.

Cons

Some of the mobile aspects and integration, all of which have improved greatly and have additional improvements and capabilities coming on the roadmap.

April 2017

Dee from Burner and Associates, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Bar none, it is the best registration software on the market.

Our meeting planning firm has been using EventSquid for years now, with clients such as Comcast Business and Qdoba Mexican Restaurants. It's extremely user friendly and the quality and functionality, in our opinion, can't be beat. On the rare occasions when we have run into issues or need something improved in the software, they have listened to us and whatever the issues have been, they addressed them within 24 hours. Their customer support is over the top. Their development on improving the software continues on a daily basis. We love this software and will never consider using another one. I can't express it enough. It's the best on the market.

Pros

Ease of use. Cost. They bid on a flat fee basis, program by program, after much discussion about what the client needs. They are the most cost effective in their space.

Cons

Can't think of one.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Best Software I've Used Yet

Our needs are usually difficult to fulfill due to the complexity of our registrations and the niche market our organization serves. We've run into systems with registration question caps that did not work for us, among other issues. This system helps us collect a lot of data on our attendees as well as displays the information in graph form to help our Sales team overcome the "no." This system is amazing! Quick and easy for our staff and admins to use, which is all we ever ask for!

Pros

From the smooth look and feel on the front end, to the numerous (but not overwhelming) admin customizations, this system has everything covered. Every feature seems to be carefully planned and executed to function the best way possible and the customer service is that of a small business.

Cons

Sometimes updates are made and buttons/sections are moved or features are condensed into other areas. Even with the update notes that describe the changes and lists where features are moved, it slows you down a bit after learning and getting comfortable with the UI.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2018

Top notch event management software at a great price

Streamlined event management software and user-experience from design, registration and scheduling, was top notch. I don't think we could have found any other product that met all of our needs, and beyond, at this price. Eventsquid staff were very helpful and timely in training us on the software, which was fairly easy, as well as answering our questions as they came up. Our members liked the system as a user and had no complaints!

Pros

Customizable to meet our event needs- complex registration types, conference session tracks, look/layout to match our theme colors. Intuitive for both administrator and registrants. Great price for all of the functionality. Many other vendors sell registration system and mobile app separately- at a high cost- EventSquid includes all of this at a very good price and it means that online event details and mobile app are automatically linked. Excellent customer service throughout use.

Cons

We really liked all aspects of the software. If we had to pick an area that we liked least, it might be the agenda builder. The functionality was very easy to use, but we weren't able to create a general printable agenda/overview that met all of our needs. The web version of the general agenda worked great though. We just have some attendees who wanted a specific general overview- which we created on our own.

Next year, we will use more of its functionality that we weren't able to use this past year since we had to build our event quickly. This will streamline our event and save us even more time.

June 2018

Vicki from National Wild Turkey Federation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Finally...a company that gets it!

This software will allow us to consolidate many of our current systems over the next few years. It will also give a more professional and simple way for our exhibitors to register/sign up for booths which will free up significant time for our staff.

Pros

My favorite part of this software is its simplicity. It does everything you need it to in the most straightforward way possible. And it's done in an attractive, user-friendly way to boot! We have a very complicated event and software such as Cvent, Event Brite, AtoZ, and even a custom made database struggled, or were unable, to provide solutions for us in various parts of our event but Event Squid seems to be a good option for the ENTIRE event.

The staff is amazing and they are at the perfect level of being helpful but not pushy. They seem truly interested in our event and growing a relationship with us. They know they have a good product that speaks for itself so the demo and sales process is very pleasant.

Also, the price for this product is unbelievable. I've looked into dozens of software solutions over the years and this one is BY FAR the best for your money.

Cons

Currently, the only con we've faced is that you cannot search for Exhibitors in the web version of the exhibit hall map. However, they are working on a solution for us since they have this capability in the mobile app. I don't expect this to be a con for long.

October 2018

Abi from Pennsylvania Music Educators Association

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2018

Thank You Event Squid

Our overall experience has been great. They are great to work with and good at responding to support questions. While there are some drawbacks to the program, overall it's functionality is very good.

Pros

We like being able to use one platform for exhibitor and conference attendee registration - as well as have all of that information populate into a website specifically for our event (which doubles as a conference app). All of the safety features to help walk someone through the registration process are a real plus as well.

Cons

The exhibitor specific registration part is very basic and has little flexibility. It would be great if it could be configured like the attendee registration. We've made it work for us by making exhibitors an attendee type and having them register that way. Setting up the various registration types can be confusing and time consuming - however EventSquid's support has been very helpful. It would also be nice to have the ability to import session information instead of having to input it all manually.

Response from Eventsquid of

Replied November 2018

Hi Abi, Thanks for sharing your thoughts. I believe you used our old exhibitor module for your event. Our support team can guide you to our robust profile area and show you how to construct a very powerful exhibitor setup like many of our clients have. I will notify them of this so we can improve your experience. Michael

April 2017

Jennifer from United Launch Alliance

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Mission Success with EventSquid!!

We had previously used another well known registration site for all of our launch events. Several reasons we were looking for another software registration site include (but not limited to): not allowing for 'back door' registrations (security), providing SMS texting capability and setting the # of guest allowances per individual email address to name a few. EventSquid software provided us with ALL of our requirements and numerous other capabilities that enabled us to save numerous labor hours each mission by 1) reducing registrants questions due to the capability to upload documents (providing guests with FAQ's and detailed agendas) and 2) being able to provide all inclusive attendee reports to our customers. EventSquid's focus on customer service exceeds all expectations; we only wish we found them years ago!

Pros

Too many to list, our top 4 are: CUSTOMER SERVICE, software is very intuitive, invitation list functionality and the Communication Dashboard!

Cons

Lacks an 'Admin Registration' feature to by-pass the specific parameters of the event.

Response from EventSquid of

Replied April 2017

In the dashboard, you can bypass front-end registration and configure an attendee's registration any way you wish!

June 2018

Caitlin from WOW Logistics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Our experience with EventSquid has been great! They are great to work with and very helpful!

It's made registrations for our events so much easier than ever before. It makes it helpful to have a website our attendees can go to for information and registration. I love that we can send out emails and surveys directly from the software. It truly makes communicating with our guests very efficient and effective.

Pros

Once you get used to setting up an event, it's very easy to use and navigate. It has most everything we need for events and makes the registration process for events seamless. They take all of your suggestions into consideration and the help desk is very responsive and fast!

Cons

There are some things that we would like to update but cannot as they are standard across the board. However, their software development team takes everything into consideration and they are usually able to help out with any customization we need.

February 2018

Lee from Nspire Sports League - NSL

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

It's in the simplicity that I save time, which is money for an event organizer.

I honestly can't think of anything more we need at this time. I know this, if we need it the EventSquid team most likely will build it or has it already has a design in the works. This team is head and shoulders above the rest.

Pros

The total capabilities of the system. It is well designed and practical for every application of our NSL events. Its simplicity allows us to train up personnel and volunteers quickly which translates to a greater consumer experience for us.