About Picatic

Picatic is a cloud-based event management solution used by mid-size and large businesses to market events, manage ticket sales and capture customer data.

Users can create an event page with a custom URL, single-page checkout and credit card processing. The platform helps generate code for an embeddable widget, so users can sell tickets from their existing website.

On the event dashboard, users can view up-to-date sales reports and download attendance lists. Advanced analytics are included for tracking and analyzing marketing efforts.

Additional features offered by Picatic include the ability to create discount codes and access codes for “hidden” tickets, and also an integration with MailChimp for email marketing campaigns.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

126 Reviews of Picatic

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(82)

82

4 stars

(39)

39

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 126 results

May 2018

Phil from Bow Valley College

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2018

Well-rounded event management tool for non-profits, small, and medium businesses

This software provides a single tool for our department of four to create, administer, and market events to our clients and prospective market.

Pros

I've used Picatic across a two post-secondary institutions and with multiple non-profit groups. Picatic provides flexible and easy-to-use tools to handle registrations, check-ins, payments, and communication for your event. The crux of the system is in the ability to quickly create an attractive and responsive basic event registration in very little time. The ability to collect robust, custom information from clients is very helpful. Recently-added capacities to work in teams/groups and to manage events with multiple dates are very welcome. Support staff are quick and helpful.

Cons

Some of what makes the software the simplest/friendliest also causes some restrictions - i.e. the survey tool is limited in its configuration options meaning you cannot structure/validate the data, or the multiple parties cannot register together (parent with child, spouse with spouse).

March 2016

Amanda from Sun Country Highway

Verified Reviewer

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

March 2016

Easy to use ticketing product with a very reasonable price tag

Our company needed registration for two different types of events, a race/rally and a tour. Being completely new to the event space, we didn't realize how useful the management tools would be. The attendee lists, analytics, and email tools were crucial. In addition, Picatic's interface is really user-friendly. Our team had varying degrees of computer skill, and no one had a problem navigating the management tools. We required support to issue a complicated refund, their support team was prompt and friendly when dealing with our team and customer. Overall we've had a great experience with Picatic's product and team.

Pros

As mentioned, the management tools were a huge asset to our event. Now that we've used them we'd have a hard time living without downloadable entrance lists, attendee surveys, Google analytics, and Mailchimp integration. Picatic's interface is also really nice, it was user-friendly and intuitive.

Cons

There are a few features missing. (I understand that start-ups need to start somewhere and build up) We would love the ability to add time zones and close an even early. We would love to take advantage of their API for future events - a more seamless check-out that looks like part of our website will be really beneficial.

May 2018

Sara from Magnify Learning

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

May 2018

I've enjoyed some of the feature as the ticket designer, but our customers have had many issues.

Using this product helped me learn what features I truly need and am looking for in a ticketing service so that I could make an informed decision on the next company we choose.

Pros

I like the sleek, professional look of Picatic. I like that it easily integrates with our website. I've had helpful customer service.

Cons

I don't like that it makes me create the same survey every time I make a new ticket. I don't like that to pay with an invoice customers have to click "OFFLINE", which is very confusing and often unclear that this option will allow them to do an invoice. I don't like that I can't customize the email or the invoice that goes out to customers after they've bought a ticket. I don't like how much time I've spent manually putting in customer information because so many of them have had trouble using this product. :(

April 2016

Gabriella

Verified Reviewer

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

April 2016

Picatic is Great!

I have used Picatic for 2 events now (one Halloween Fundraising Event and one to ticket an Independent Film screening), and I absolutely love the service. The main appeal for me is its user friendly interface and customizable nature. For both events, I have been able to set up very aesthetically pleasing pages with custom graphics, posters and videos. I also very much appreciate that all customer information is collected and a guest list is complied for you.

Pros

-There is always support available if you run into troubles. I personally have rarely needed to use the customer support because the set up process is very easy to follow. - Donation feature and customer survey features are great additions to the regular ticketing app. - Visual customization easily done.

Cons

- When loading a video onto your page, I noticed that it can only appear at the top of the page. It would be cool to be able to imbed this anywhere on the page, just like you can imbed photos.

May 2018

Dave from Polytier Software

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

I've used a variety of ticketing systems this is the most flexible while being easy to use.

I've sold a lot of tickets to events through this system. It is my go-to ticketing system these days.

Pros

I run a series of festivals and always need different ticket pricing tiers and discounts. This system makes that really easy to do.

Cons

Could be some better exporting of sales for accounting. The door reports are great, but I'd like to export out a summary of sales for reporting to stakeholders and export transactions to an accounting system.