About Raklet

Raklet is a cloud-based club and event management solution that provides an integrated workflow for maintaining a contact database, collecting payments, organizing events and automating email and SMS communication.

Raklet enhances member management by offering customer relationship management (CRM) for record-keeping and encourages community engagement with private social networks and smart forms for gathering member information. A dashboard provides a timeline of recent community activity and an at-a-glance view of organizational performance.

Data stored with Raklet is secure and kept private and support is available at any time by email or phone. Membership fees, donations or ticket sales can be collected through the platform, and communications can...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

36 Reviews of Raklet

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(34)

34

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 36 results

March 2018

Fatih from Turkish Tourism Investors Association

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

As we were about to spend thousands to develop membership software, we discovered Raklet and saved.

Pros

Raklet has a lean and well thought architecture that provides you the most important features you need for membership features. It looks familiar from day 1 and is easily usable by staff without extensive training.

Cons

Well, we are currently working on a feature to customize Raklet to insert a specific type of membership information. If we fail on that, its customizability would be the least liked feature but currently that is not the case.

September 2019

Garrett from Center for Financial Inclusion at Accion

Company Size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great platform, highly recommended!

Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.

Pros

It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.

Cons

Nothing in particular. It works like a charm.

Reasons for Choosing Raklet

Pretty flexible platform and they offered customizations for our organization. Payment with bank transfer option is implemented for us.

May 2016

Cem from Sulukule Volunteers Associaciton

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2016

More time for the projects

Before Raklet, the management of our database was taking all our time and energy that we had to delay many projects due to the lack of human resource. But Raklet, as a well designed nonprofit software has solved this problem via giving the opportunity to manage all the processes in the same online platform. Now, we can invest our time to develop our projects. Thank you!

Response from Raklet

Replied May 2016

Thanks Cem! It's a pleasure for us to support amazing organizations like yours.

April 2020

David from Occupational Therapists Without Borders

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great Product

Pros

The system is very easy to use and even for people link myself who's not a technical person is able to easily use it as everything is self explanatory and easily accessible. The Customer service is wonderful and at hand to support you through whatever your concerns are. Great Product and highly recommended!

Cons

Wish it could be embedded in my website rather than members going off the site the Raklet site and then back.

Response from Raklet

Replied April 2020

That's for your review David. We're happy to hear that you like our platform and highly recommend it to others. We offer custom domain support with our Premium plans so that you can keep your members on your domain at all times. We're also considering offering embed widgets and we'll definitely let you know once it's released.

August 2016

Elisabetta from Kerkis. Teatro Antico In Scena

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2016

Evviva Raklet!

I am the President of a No Profit Italian Cultural Association (we perform Ancient Classical Theatre in Milano) and I can assure that a software like Raklet can give a very important help in the administration of the Association (a complex task) and in the relationships with members.

Pros

It gives an answer to most of the administrative and other kind of needs of our Cultural No Profit Association. The founders of Raklet have been and are open to our requests and we found a very positive collaborative dialogue with them.

Cons

At the moment - I do not understand how I can get the complete list of all the anagraphical, fiscal and administrative data related to all members (this is our most important administrative need). For each member we need to show: Name, Second Name, Italian Fiscal Code, date of request and date of acceptance of the Association, address and email or telephon number, if he is Active or not. If we receive a Fiscal Visit we have to present easily the complete list of all these data of all our members. - Raklet does not still allow to keep a register of Contacts of Persons that are not yet MEMBERS. Therefore we cannot envoy Newsletter to them, nor envoy promotional messages or Invites. - The graphic possibilities of Newsletters might be potentiated. - It might be good to let New Members of our Association to read Italianinformations about Raklet and few but clear instruction about its use. - It might be developped the use of Raklet as Social Network of Members. - It might be developped the use of SMS for the payment of the fees!