About Whova

Whova is an event management solution designed to help organizers and exhibitors manage online registrations, marketing, lead retrieval and virtual conferencing processes. It includes a speaker center, which helps administrators automate information collection processes, create webpages for speakers using pre-defined templates and allows them to revise bios, headshots and session details. 

Key features of Whova include event badge generation, session attendance management, live polling, social wall and real-time analytics. Businesses can organize online conferences, engage with audiences through polls, surveys, and discussion boards and provide user access across recorded videos and session streams. Additionally, it offers an event marketing mo...


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Supported Operating System(s):

Web browser (OS agnostic)

545 Reviews of Whova

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(448)

448

4 stars

(91)

91

3 stars

(5)

5

2 stars

(0)

0

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 545 results

October 2020

Kellie from Nanny Industry Consultant

Verified Reviewer

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Whova for a Virtual Event Win!

With six weeks to go for a virtual 4-day conference, Whova met all the requirements we were looking for in a virtual conference experience for both the organization and the attendees. The price point was ideal for a small organization, and their a la cart pricing helps keep within any budget. It was a very successful event for the organization and discussion is to have some virtual option moving forward, even if we still hold an in-person event.

Pros

A Small non-profit I work with moved their in-person event to virtual event for 2020. With 6 weeks until the event start in September, a decision was made to move it to a more robust option allowing for sponsor interaction. Whova came through for us in many ways - financially, user-friendly for both back end and attendee end, integration with already existing registration platform - RegFox, Zoom interface, meeting rooms, session surveys and robust reporting. Any issues we had and sent support emails were addressed in a timely manner. They offer several help documents and videos to walk you through various set-up and troubleshooting.

Cons

Be aware that Whova has their own drip-campaign of emails they send to those attending your event. We were not aware of these prior to them sending, and it cause a bit of confusion and frustration on our end. We are not able to see in advance nor edit those emails, which also contained information not pertinent to our virtual event. We did address this with our sales person in our post-event meeting, and this is an issue they are aware of and addressing.

Reasons for Choosing Whova

We looked at private video production companies to oversee the event with price tags of $15k - $70k. We are very pleased with the results we had with Whova and hiring out a consultant via Upwork who did our speakers, session recording and day-of virtual event coordination.

December 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

A must have tool for event organisers

The app is optimized for business events (were no abstract handling is required), however, we used it successfully to manage our attendees in a small scientific conference. We loved checking in our attendees ultra-fast, posting last-minute changes and useful information in the app and share event photos. It helped a lot in creating the name badges (maybe could consider a certificate feature according to the registration category as well?). As organizers, we would prefer a bit more flexibility and one cost for all the features, however, all of our participants loved the application and we received very positive feedback from them

Pros

The QR code attendee check-in is probably the highlight of Whova's features. It checks in the attendees a matter of seconds, skipping the long lines in the registration counters. The updated version of Whova includes features that can be used directly to the event's website (e.g. Agenda webpage). Great customer service experience with online training on how to use the app.

Cons

Several features require in-app purchases and purchases per-use (e.g the paid tickets or the sponsors' features). This may be a struggle for small events (less than 500 participants) who need to have an idea of the overall cost in advance. As a customer, I would greatly appreciate the flexibility to rename and create new or delete categories in all the fields of the event content, as well as flexibility to include the same person under two or three attendee categories (organizers, volunteers, speaker, secretariat) as the posts are normally shared among a small group of people who assist in the organization. Lastly, even though it is helpful attendees to register via facebook many of them use nicknames which ends up printing wrong badges. I have not used the app as an attendee, so I suggest to offer an option to register via LinkedIn, Academia or other professional websites, inform that the name used should be the same one used during registration and that will be printed in the name badge requesting their approval.

Reasons for Choosing Whova

Fast response in the inquiry and they offered a slightly lower price than the competitor. The key was they kindly sponsored our first use of the product (because of our limited budget). This was a great opportunity to test and love the product and their professional and enthusiastic customer service. It seems like an honestly customer-oriented app, and we hope the future updates will grow along with our needs as customers. For organizers, it is important to know before starting a new event, there is an event management app to rely on, rather than spending time searching for a new one each time.

December 2020

Eric from Lynden International

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2020

As a conference attendee and sponsor - Whova checks the boxes

Bottom line: It helped me connect with other attendees and keep my schedule like no other platform has.

Pros

For the last conference we sponsored (Goalmakers 2020 National Forum), the ease of creating a booth space and offering a raffle and give away was unmatched to other platforms I have experienced. It tracks traffic and makes the virtual booth actually work for attendance. As an attendee, my profile had sufficient depth and made contact with other attendees easy. My schedule was easy to see and follow throughout. This is at least the third time I have used Whova with success.

Cons

I would love to see a hallway chat function. My brother attended a virtual conference that allowed attendees to drop into the "hallway" during the breaks. That would mirror the networking that would happen between sessions in an in-person conference.

September 2020

Tijl from Ghent University

Company Size: 10,000+ employees

Industry: Research

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

September 2020

Nice features but unreliable. Do not use for critical applications.

Pretty horrible if you have to explain an audience of 1000+ people that the app was down for >1.5 hours mid-conference.

Pros

Nice features, admin interface relatively user-friendly, user-interface very user-friendly.

Cons

I used it for a large virtual conference (1000+ attendees, up to 10+ parallel sessions), and it was down for >1.5 hours. Extremely embarrassing and impossible to recover from it. Medium impact weakness is that the interface is not very responsive (i.e. slow). Minor impact (but nonetheless frustrating) weakness is that the admin interface is buggy (or has 'quirks' like they call it themselves). From lots of things we could notice this is not a company built on solid software engineering (e.g. they use "FirstName LastName" as the 'key' to identify attendees, and some of the admin features behave in a very illogical and unexpected manner).

Reasons for Choosing Whova

Looks good from user-perspective as long as it works, and I knew it from a physical conference I had attended. But it turned out a mistake. Whova is not up to this. Ok for smaller events that can afford downtime, and probably for physical events where the app is less crucial. Not made for high-profile virtual events. If you use whova, you have to have a backup plan for when it goes down.

October 2020

Kimberly from Heresco Chiropractic and Associates

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2020

Attending Seminars in 21st Century

The cost of attending conferences can be staggering. Not only for registration but travel and staying at the conference. Using Whova to organize the conference allows the attendees much more freedom and ease in attending and tracking where you need to be.

Pros

Whova is a wonderful addition for any conference. I first used Whova in 2018 while attending RTUC in Las Vegas. As you can imagine, this is an enormous place with lots of things to do for a first time visitor. Whova let me organize my agenda, set up meetings and after hours get togethers, all in one place. I loved being able to look in one place to find what was coming up. This year our conference was done online only. The usual get togethers and lunches were missing but Whova still made it personal. We had pictures, messages, events, question and answers from sessions and even a leader board to show who was doing the best. I would love to attend future events online as long as Whova is a part of them. You truly have a very easy to use and appealing app. Thank you for making attending yearly Conferences more enjoyable even during the Pandemic.

Cons

I don't really have any complaints. I think Whova has a very appealing look and very user friendly