Hormiga is a cloud-based field service solution offering a suite of features including GPS Tracking, Work Order Management, Scheduling and Dispatch and more. The solution provides an app called “BrightWorker” that offers real-time updates, automated timelines, alerts, forecasts and more. The dashboard shows, which workers are working, on break, idle, or traveling to a job, so managers can identify their top performers and reward punctuality and efficiency. The app offers a color-coded planning tool that contains the finished work orders with respective durations and statuses. The tool also presents estimated time of arrival and travel distances to upcoming work orders.
Hormiga utilizes a feature called Granular Activity Recognition, which regularly produces report analysis of employee productivity and work patterns. This feature helps employers identify the need for improvement. Plumbers, electricians and pest control companies use Hormiga. Other features include professional collaboration, inventory management, asset management and market intelligence.