About Bookedin Appointment Scheduling

Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification reciepts. It is a suitable fit for any small businesses or individual entrepreneurs that schedule one-on-one appointments with clients and customers.

Bookedin offers contact management, scheduling and invoicing. Users can configure custom intake forms for their clients to fill out during the scheduling process. The application can also be customized to feature company branding and colors. 

Users can maintain multiple calendars, and Bookedin also tracks client histories including past bookings, payment history, no-shows, c...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

223 Reviews of Bookedin Appointment Scheduling

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(150)

150

4 stars

(61)

61

3 stars

(10)

10

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 223 results

December 2017

Nancy G. from Mary Kay Inc.

Verified Reviewer

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

This app is exactly what I need to assist me in running my small business!

See previous questions

Pros

The options of payment plans are ideal for a a growing small business, because they range from Free to "Pay as you Go", to Monthly, and even Yearly. I love the "Sync" feature on the paid plans! This is my favourite feature ever!

Cons

I would have loved to have more design capabilities for the Booking Page that my clients land on, so, I can do more branding.

January 2020

Faith from Beautiful By Nature

Company Size: 1 employee

Industry: Cosmetics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

January 2020

BookedIN is great!

I’ve gained many clients through booked in

Pros

My clients can easily book their services with me

Cons

I wish pictures can be added as well as products sold. I also wish this could be an app for clients to download instead of me always having to resend them the booking link

Reasons for Choosing Bookedin Appointment Scheduling

I’m still considering other products because I really want an app that would allow me to have my clients book services and buy products all under one umbrella

October 2020

Shawn from Shawn Skinner

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Helped me get going after covid lockdown

Overall great I like it, edit availability as and when .. Easy to organise your day and block out sections for lunch and stuff.

Pros

Easy to set up and customize. Great way of collecting clients contact details. Easy to link to your social media.

Cons

Does not text reminders to clients only emails. When taking bookings in person it would be great to just take a number instead of typing in an email

Reasons for Choosing Bookedin Appointment Scheduling

Heard negative things about booksy when I looked into it and near cut was too expensive.

Response from Bookedin

Replied October 2020

Thank you for the 5-star rating Shawn and you're awesome! We're glad that you've found Bookedin easy to use overall and kept you going during this pandemic. I've also added your suggestions to our feature request list. Thanks again for your continuous support! --Geno

June 2017

Dondray from 5th elements of prosper LLC

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

June 2017

It works

Easy client booking , but its kinda like paying top fallout dollar for a lazy assistant

Pros

It works and its easy for clients to book out of all of the app, its easy for the client's to book and its not share site like two other apps ,

Cons

cost is high for the app, no option to leaving header notes near company name , no way to leave disclaimers , no premade services list , theyre apps that are way cheaper with premade services list , no place for your logos or pictures , 90% of the apps offer a great deal for a lot less, i have 3 salons ive been testing new apps to get rid of an old one , other app have option with pricing for user quantities as well, pricing on app with functionality of options for the price with customization ability are the biggest down fall, as i said the app is easy for the clients to book, this is why i mainly picked it , i picked this app over about 12 apps mainly do to the fact of it being user friendly and in hopes of the it getting better with time , I go back and forth and see how the other apps are being updated client user friendly is very when a great deal of your clients are older , not sure of how long im going to use it for now , i was using my apple calender app at first but it take a lot of my time sometimes when im at my main job , ,if it works and if its affordable enough people will use it forever cause it works , more people would take the option of this app, fix pricing ,customization ability, and you guys have me all the way

October 2020

Les from Live 2 Imagine Tattoo Studio

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Great Software. Easy to use.

Great experience and always look forward to updates as they add new features that work.

Pros

Text and Email confirmations have changed to game for us.

Cons

Could use a few adjustments to key features such as not being able to schedule different services within the same time frame in an individual calendar. Would be great if we could schedule consultations during other services, or label a scheduled appointment for rescheduling. We currently have to use our limited number of calendars to do this.

Response from Bookedin

Replied October 2020

Thank you for the wonderful review Les and for taking the time to share your feedback with Bookedin. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure and your valuable suggestions were added to our feature request list.--Geno