GoCanvas Software

We have replaced paper property inspection forms which has not only added value to the service provided to our clients, but it has increased efficiency massively and has gone even further by protecting the company from certain liability claims by evidencing every property inspection in its entirety, with supporting photographs etc.etc.

Pros

That everything from the app to the pdf can be tailored to fully meet our requirements.

Cons

Nothing! It was easy to set up, easy to use, tweak, and easy for all users to understand and begin to use.

Streamlining processes

Pros

Ease of use once my app was set up to my specs.

Cons

Nothing at this point. It has been working very well.

Pros

Very smart forms with the ability to use reference data. By far the easiest to use and build with.

Cons

Would like the price to be a little less

I have 10 field foreman currently using apps and what a time saver. WE are currently converting all of our old forms from paper over to a digital version of a Go Canvas app. Everything form time sheets to extra work tickets and inspections in submitted digitally and I can save to our cloud or export it to others with the click of a mouse. The Go Canvas team was MORE than helpful during my initial training period. I would definitely recommend this to other colleagues. Thanks!

Pros

Very using friendly for the workers using it in the field. Keeps all of my data in one place.

Cons

Not able to view the PDF format before official submission

It has been a great experience from day one. great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.

Pros

User interface is great. All of our employees really like how it works in the field. As an admin of the product i like how easy it is to create an app and how much i can personalize it to meet the needs of the guys in the field.

Cons

There is no "Select All" function for trying to copy apps. I have many departments and when i want to copy all aps from one department to transfer them to another it is very time consuming. If this upgrade could be done i would have no complaints about the product. I will go on to say that when i brought this up to Go Canvas they sent a ticket over to the solutions team and they did the transfer for me and it helped a ton.

Implementing GoCanvas mobile forms has made an enormous improvement in getting pertinent information from job sites to our Project Managers in house. Paper forms completed in the field were not submitted timely and when submitted were often illegible. Now, we receive them daily in perfect form. Project Managers are now able to really manage what is happening in the field which has reduced downtime, unnecessary overtime, and makes month end pay request processing much easier, which translates to more timely payments to contractors and our firm!

Pros

GoCanvas apps are amazingly easy to create. With just a little instruction or even by watching a few tutorials, most any level user will be able to create apps tailored to your specific needs.

Cons

For our particular business, we need the ability to scan and attach documents, not just photos. We have to use a workaround for this and wish the software could handle PDFs in addition to photos. But that's very specific to our needs; overall, there isn't much to dislike!

Very helpful team at Gocanvas.

Pros

Easy to program and has very flexible logic solutions.

Cons

Wish I could set a default of at least 100 workflow dispatches to display on the page. Pretty bothersome to make an edit on dispatch 72, save it, and then have to scroll down to the bottom of the page to choose 100, to display 100 dispatches so that I can edit number 73. The current default is 25.

And, the Business Insights Add-in is no longer static in my Excel. So I have to reactivate the Gocanvas add-in every time I open Excel. This is a problem.

They throw promotions with a few more users than you need at same price just to lock you in to year contract. Not good

Pros

Nice user interface and editable pdf format

Cons

Workflows stinks. App sync stinks. Not able to keep a form open to edit by different departments without handing it off.

They have a great and supportive team which is always willing to help.

Pros

The ease of use from an admin and user perspective. Offline functionality is essential for us and GoCanvas delivers.

Cons

GoCanvas lacks some of the features that other products have. Features they have that other products do not (the dispatch calendar for example) are not built out well enough to be useful for our business. The essential features are there, but I eagerly await the addition of extra functionality as we constantly run into issues of, 'Wouldn't it be great of GoCanvas did this?!' Again, what GoCanvas lacks in features they make up for in droves on the user interface and ease of use. This has made company-wide implementation a relatively easy proccess.

Pros

The forms are easy to complete and scale well on any mobile device. You can capture GPS coordinates, camera information, time stamps, etc. You can implement 'if' conditions in the form editor to only display necessary information based on user selections.

Cons

The drag and drop interface of the online forms editor is cumbersome to use. For example, let's say a section of a form has a title, text box, and a dropdown field. If there are 5 sections, then each of the elements in each section have to be copied and then moved to the new sections of the form. There is no way to select the 3 elements as a group and paste them 5 times

Pros

We use it to make roof reports for our customers and they love it. They say they have never seen such professional reports. Gets us jobs!

Cons

A little confusing to use until you spend some time with it. Making the time commitment is worth the results

Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Pros

The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Cons

The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

Pros

Very user friendly, has a wide variety of applications, could really be used anywhere! Also love that you can set it up to your specifications!

Cons

There really is nothing to not like about it! Everything about this program is very well though out!

It has made working with the crew in the field easier, has saved us money, our clients like the information that we are giving them in order to see what is going on in the projects that we are working on for them.

Pros

Saves us so much time , money, I cant believe that we did business with out it. This product has made my life easy with the workers in the field.

Cons

Ok, so i tried to put N/A it would not let me , i cant find anything wrong with GoCanvas, it exceeds my expectations .

Saves the company time and the presentation to the customer has helped our close rates greatly.

Pros

The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.

Cons

No cons at this point. The implementation was very easy and the support has been first class. This software is a wonderful to have and makes doing business much easier.

Pros

Easy to produce reports. Quick to make changes. Works offline with acceptable crash recovery and only 10% loss of data when it crashes.

Cons

Technical Support? What Technical Support? I have placed 13 phone calls in one month to address mission critical bugs - 12 of them went to voicemail and were never returned. I ended up calling sales who basically told me to send a ticket (which also didn't get addressed). By far, the worst experience I have ever had as a paying B2B customer, and I just pray that I don't ever get an issue which I can't figure out my own workaround.
Employees are constantly jumping ship and the social media is drinking the cool-aid. Basically if you have an issue, you are on your own, especially after you convert from trial. During trial they were occassionally responsive but once I'm a paying customer.

Pros

With GoCanvas I was able to put all of my documentation and contracts into a digital form that made it easy to go entirely paper-free.

Cons

I had to get used to the method in which the documents were stored, but once I realized how the system worked I was able to use it very efficiently.

Pros

Very easy to use, easy to customize to work for your specific needs. Simple enough that anyone can figure it out easily.

Cons

Sometimes it is slow to load. Would like to have it come up faster (we work in a very busy fast-paced environment. Also found updating to be a little more cumbersome than we had hoped.

This platform is helping us streamline our business by speeding up the data and information flow between the field and our office.

Pros

Our favorite things about GoCanvas are that it's easy to set up on the backend (meaning you don't need formal IT training), it's easy for our employees to fill in the forms on their phones, and their customer support is GREAT! They are always very quick to respond to questions or comments.

Cons

I honestly don't have anything bad to say about the platform. We've had nothing but great experiences all around.

Pros

I like this as you can build forms that customers can fill in on mobile, avoiding all the hassle that comes from giving customers paper forms. The forms are very flexible. You can even put in numerical fields which will automatically produce calculations, multiple choice sections or even a section for signatures! It's very easy to make. You just drag and drop. There are even templates for commons situations which streamline the process further.

Cons

It's fast and easy to use, so there is nothing to complain about. When you first use it, it has too many helpful boxes that guide you on what to do (which is a little annoying) but they disappear after first use.