FieldEZ Software


 

FieldEZ is a hybrid field service management (FSM) solution that helps organizations manage their field operations through automated job scheduling and work order management. The solution can either be deployed on-premise or hosted in the cloud.

FieldEZ allows technicians to locate customers, diagnose problems and decide on the corrective action from their mobile devices. The solution also features ticket management, auto-scheduling and assignment. Field technicians are automatically assigned jobs based on proximity, availability, priority, skill and work-load. It helps field workers to collaborate with other team members and share information and invoices to capture customer signature and feedback.

Additionally, FieldEZ supports integration with various third-party systems that include QuickBooks, Sage, SAP, Salesforce and Zoho CRM. It also offers customizable options for creating specific workflows and business processes and adding a company logo and custom data fields.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

 

FieldEZ - Dashboard
 
  • FieldEZ - Dashboard
    Dashboard
  • FieldEZ - Location tracking
    Location tracking
  • FieldEZ - Reports
    Reports
  • FieldEZ - Scheduler
    Scheduler
  • FieldEZ - Attendance
    Attendance
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

59 Reviews of FieldEZ

 

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Software Advice Reviews (5)
More Reviews (54)

Showing 1-5 of 5

Chandra from Deals kart online services Pvt ltd
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Service Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Yes sometimes it takes long time to fetching location that's it

Pros

Easy to use and very user friendly many more to steps all are very easy the jobs if we can roll back easy that I'll be really fair to me is save time right

Cons

Nothing to judge about least every thing neautral it not showing the image what I took in my phone gallery that is really little disappointed

Review Source
 
 

Sandeep from Lenskart
Specialty: Home Appliances / Electronics
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

It’s awesome aap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

What overall is great!!!

Pros

Easy to a Acsses, and easy to get the information and the history of the customers. It’s makes work very interested.

Cons

It does not shows the exact lication of the specific customer zone and as well as track thing some times not properly works.

Review Source
 
 

Arun from Johnson & Johnson
Specialty: Healthcare Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This app is a all in one solution. Marking attendance with instant location and time and also with selfie is best benefit.

Cons

Selfie and location not showing in iPhone so it is difficult to track weather it is showing exact locations or not.
Sometimes the app gets hang that is very disappointing.

Review Source
 
 

Souvik from Dealskart online services pvt ltd
Specialty: Medical Devices
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

FeldEz in my eyes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use good UI small in size anyone can use it my job made easy in fele but sometimes it's not working

Cons

Hang a lot it consumed battary a lot not showing location when we closing our fild job which make cofussion sometime

Review Source
 
 

Manoj from Eureka
Specialty: Electrical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It appears simple and easy on the clutter. one of the more efficient ones in the market - By the Sales Manager

Cons

I don't think so Cons so far now, except tools and guides to using app effectively. Can be an easy written document (user manual) or Videos can be provided.

Review Source
 
 
 
Showing 1-20 of 54


June 2018

June 2018

Awesome App for to keep attendance records offline/online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The features like online/offline attendance, tracking, and offline sync, to track the customer location accurate on the map. Easy to apply leave and claim the expense.

Cons

General bugs fixes and waiting for more features updates to make the work more and more easier for user and improve the iPad efficiency

Review Source: Capterra
 

Davinder from Getinge

May 2018

May 2018

It is a kind of good and bad both.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software enables to attempt every single step in a pre designed format which is easy for user.

Cons

This software is having a number of cons too.
Continuous working of GPS on leads to a fast battery discharging.

Review Source: Capterra
 

Sreedhar from CMS IT SERVICES PVT LTD
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Best Field Force Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The features like online attendance, tracking, and offline sync, calendar, customer location on the map.

Cons

Nothing to say, everything was smooth and simpler with feildez application
just expecting more updates and general updates

Review Source: Capterra
 

vundurthi from CMS IT SERVICES PVT LTD
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

100% satisfaction product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Dashboard to see all the call and activities, the new feature near customer and total day activities on the map to schedule the activities accordingly

Cons

No cons, The application was very user-friendly and there were no cons about the product so far its the best ever tracking application.

Review Source: Capterra
 

omprakash from CMS IT SERVICES PVT LTD
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Awesome app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The feature jobs on map, nearby customer on the map are awesome, we can easily assign our work accordingly the nearest location.

Cons

Sometimes, the location of the application will remain the old place and it taking the time to update the current location and that's the only issue I have found recently and everything else is great.

Review Source: Capterra
 

Boppana from CMS IT SERVICES PVT LTD
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Amazing application with great features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The spare part validation tool with a camera option to validity the spare part is the best, its best and reduces a lot of effort to validate the part.

Cons

No negatives, general bugs fixes and waiting for more features updates to make the work more and more easier

Review Source: Capterra
 

Sivaperumal from AGD Biomedicals Pvt.Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

It is the best software to connect field work employees and company easily.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

All in one window,creating calls easily,accessing location,punch in & punch out are accurate.
saving of time for making expenses.

Cons

I have notification messages for location and date&time access,could not be clear.need more time while creating calls with missed timings

Review Source: Capterra
 

Manikanth from Computer Software

May 2018

May 2018

Easy to use quick support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

dependable saas, lightweight, damn easy, regular and quick updates, good customer service.

Cons

cant get any, but drains battery big time, auto closure of app sometimes delay in status updates

Review Source: Capterra
 

Rajubabu from CMS IT SERVICES PVT LTD.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

It was a great application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The main positive of the application was the dashboard of the all the calls data at the same place, and the calendar to see and check the old data also

Cons

The punch-in and punch-out location was not updated immediately after opening the application it will take a while to location updating and thats all every thing else was fine.

Review Source: Capterra
 

naresh from CMS IT SERVICES PVT LTD
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Very great friendly application,which I used recently.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its very user friendly application and the simply interface helps to understand the work, the location of the customer easily navigate through maps app.

Cons

The location editing feature need to be there because if the location is wrong then we can correct the location.

Review Source: Capterra
 

Ravikrupal from CMS IT SERVICES PVT LTD
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Tremendous

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The features like attendance and tracking options are super convenient. The inbuilt messaging module was very great.

Cons

Not much cons about the application and features of the application but the messages and latency delays occurs sometimes.

Review Source: Capterra
 

ketha from CMS IT SERVICES PVT LTD

May 2018

May 2018

Best ever seen, It reduces a lot of effort

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its reduces a lots of effort that manually written of the work order or call record, Its great customize of inbuilt signature capturing.

Cons

The signature module was little slow to open and the signature capture module need some little modifications and bug fixes

Review Source: Capterra
 

Gowriprasanna from CMS IT SERVICES PVT LTD
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Just one Word "Excellent".

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Excellent application with many features and alert feature is great when a task is assigned or modified.

Cons

There are no negatives about the application , its was greatly designed , so there are no cons to discuss on

Review Source: Capterra
 

Chaitanyakumar from CMS IT SERVICES PVT LTD
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

very great GUI, Nice and easy for work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's graphical user interface, it's amazing, coming to functionality its great field management, can done many things in single click.

Cons

Hanging over very very rarely,and little battery consumption when a while on the application continues .

Review Source: Capterra
 

Naresh from CMS IT SERVICES PVT LTD
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Best ever Field force management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its was great field application for field engineers to get all the required details like customer details,location and perfect data about the work at one place.

Cons

Not much but, sometimes the pinch-in&punch-out location will not be updated I didn't find that was the application issue or the mobile GPS issue.

Review Source: Capterra
 

Satya Srinivas from CMS IT SERVICES PVT LTD
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Nice application with excellent functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great functionality basically the online and offline sync of the application was excellent, The notification also great when an call or task assigned it will notify with default message tone.

Cons

Not so far, As I was using from last one year I even didn't notified any negative about the product till now.

Review Source: Capterra
 

Nidil from CMS IT SERVICES PVT LTD
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

It has Eye catching features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great features like Re-assign of calls when you can't complete the task, attendance, dashboard calendar like there are many great features.

Cons

Some times the closed calls will be notified a bit later that's all and general bug fixes and little improvements.

Review Source: Capterra
 

Saritha from CMS IT SERVICES PVT LTD
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Very Great application to manage field employees.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We can simply know the status of the engineer who works on the field, and tracking the candidate also very easy with this application with attendance.

Cons

Not so,As a admin we work on the web base so there are no negatives , the export formats need to improve for faster work

Review Source: Capterra
 

Swathi from CMS IT SERVICES PVT LTD
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Amazing app to manage work orders

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Basically I assign calls to engineers who work on field ,this application reduces me a lot of work and easy management of engineers

Cons

So for I didn't find any, the auto assigning feature was little bit confuse it assign automatically at-least we expecting the filter like assigning with grade level

Review Source: Capterra
 

SIVAGANGARAJU from CMS IT SERVICES PVT LTD
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Great application with fantastic tracking feature

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We can simply know the status of the call, Inbuilt attendance feature helps to report at even in client location without any further approval.

Cons

NO, Cons about the software just expecting the further updates and new features about the application.

Review Source: Capterra