Medulla Pro is a field service management solution for businesses of any size. The solution offers features for dispatching, scheduling, inventory, mobile reporting, work orders, parts, contracts, job checklists, field service tracking, installations, maintenance and repairs. An interactive mobile app enables workers to view work orders, check availability of warehouse items and place orders directly from their tablet or phone device.
Real-time inventory management tools enable users to manage supply and demand, plan work orders and organize using barcode-enabled tools. A real-time, geographical map display offers features for work order tracking, scheduling and customer service.
The system automatically assigns field workers for repairs and maintenance, based on skillset, availability, location or any other technician parameters. It also automatically processes work orders based on the terms of customer contracts, warranties or maintenance agreements. Field technicians can have access to blueprints, graphic bill of materials, interactive schematics, installation instructions and product service checklists.