About Google Drive

Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and control how team members share these files. The platform provides a central admin panel, data-loss prevention and a vault for the drive to ensure compliance and file sharing between users.

Google Drive stores teams’ work in a shared workspace. Teams own new files added to the drive, so that all members stay updated with the latest files. It includes machine-learning technology to help users predict future needs. Google Drive provides features like a natural-language search and optical character recognition (OCR).

Google Drive integrates with third-party applications including DocuSign for e-signatures, CloudLock for additional sec...


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Supported Operating System(s):

Web browser (OS agnostic)

22,401 Reviews of Google Drive

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(17,609)

17,609

4 stars

(4,304)

4,304

3 stars

(444)

444

2 stars

(38)

38

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22401 results

April 2020

Yadah from The Academy of Spa & Wellness

Verified Reviewer

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2020

Documents Safe-Haven

After losing A LOT of important files a few years ago when my hard drive crashed, I was looking around for software that would be the best 'back up' option. After trialing Drive I was so impressed that I even upgraded my storage option and have loved it since.

Pros

Whether it's music, videos, images or documents they can all be stored Drive. Files can be separated into folders so it's really easy to organise and keep track of everything. Drive syncs across all my devices, so I have access to important information whether using my mobile, tablet or PC.

Cons

When you download multiple things at a time it automatically downloads them into a 'zip' folder, which is an additional cost to use software to 'unzip'. VERY frustrating! You have to double-check when you've uploaded multiple things at a time that it all really did upload - sometimes files are missed. It's better to upload smaller quantities of files at a time, which is annoying and time consuming.

Reasons for Choosing Google Drive

Purely the storage availability, price point and compatibility with other Google apps.

Reasons for Switching to Google Drive

The other company didn't have the storage options I was looking for at the competitive price point that Drive offers. Drive is also more compatible with other Google apps like Sheets, etc.

February 2021

Norzihan from Maxis

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2021

Cloud storage that is easy to access

Great experience for all of the years that i have use this cloud storing service. All my data is free from viruses as they has a feature to scanning for viruses, and free from data corruption which is a disaster for user like me that relaying on large data to work effectively.

Pros

Google Drive has a complete feature package as cloud storage that i can store, share and protect my file and document with much ease. There are no need no more to using physical drive that can go corrupted and goes missing when Google Drive has offered a very easy process storing data over the internet.

Cons

There are not much things that goes wrong in all the years that i have used this service. The only things that may be a hassle is, it can't be access offline and and always need internet connectivity to access back the storage. The software also won't scanning for viruses for a larger size file, and only scanned for a smaller file size.

Reasons for Switching to Google Drive

OneDrive charge more for expanding storage size unlike Google Drive.

February 2021

Ali from AZEREX

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

February 2021

A photo and file backup system with simple features with high security

Google Drive is a great experience that provides the user with good basic features at the same time. If you do not need advanced features such as folder encryption password or more complex advanced settings, then Google Drive is great for you, especially for backup everyday photos and regular daily files.

Pros

Google's Drive do all works in background and backup process system is very smart, and when your device is in standby mode, it categorizes all files and is ready to transfer to google secure cloud. Google Drive use your mobile internet data intelligently and wait for WiFi to sync and back up files. Google Drive does not require any training and you can easily back up your files and photos with one button and move them to Google Cloud Safe. The rest is done automatically.

Cons

There is no expiration date for the shared link, it should be possible for all shared files to be easily viewed and disabling shared links in the platform. When transferring photos, if the photos need to be compressed, Google Drive must ask users, them if you want the images to be compressed or not.

Reasons for Choosing Google Drive

Lower prices with high speed services and simple UI and Platform

Reasons for Switching to Google Drive

At that time, we were looking for simplicity and lower prices for low backups that have good security for everyone.

November 2020

Avash from AvaTel Pvt. Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2020

High Performance Cloud Storage for Every Business

Due to Google Drive, I don't have to worry that my storage device (Harddisk, Pen Drive etc) might get damaged resulting in loss of important files. It's easy to share files among co-workers and clients. We can do minor edits within Drive for many file types. This software is perfect for my personal and business needs. I absolutely love Google Drive!

Pros

As a web developer, I have been using Google Drive on a daily basis for more than 2 years. I use it to store files and share with my co-workers and clients. Co-workers can edit and store files which makes team-working easier. Even clients who aren't much familiar with computers find using Google Drive easy due to it's very practical and intuitive User Interface. Downloading files from Drive is pretty fast as it is powered by high-performance servers with almost no downtime which is obviously a great thing. Google Drive also offers 15GB of free storage which is great for starters and small business. I currently pay about $2 per month for 100 GB Storage which I think is cheap. One of the best things about Google Drive is its integration with third-party services. Almost every web services I can think of integrates with Google Drive.

Cons

I don't think there is much to dislike about Google Drive. However, one thing that I think can be definitely improved is the way we can see permissions and access that we give to other peoples. I think checking permissions is a bit tricky and can get confusing at times.

Reasons for Choosing Google Drive

Google Drive has better integration with third-party software. Almost every web services out there integrates well with Google Drive.

January 2021

Tiphaine from Online Media

Verified Reviewer

Company Size: 1 employee

Industry: Online Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

January 2021

A must-have tool for collaborative work !

Google drive is relatively easy to use and offers good value for money.

Pros

The tool is free and does not require installation. You also don't need to have a Google account to view shared documents. 3 users can work on the same document at the same time. All changes are saved automatically and everyone can see the contributions of other users in real time. the tool can be used on all types of media without having to install an app, even on different brands of smartphones. Its intelligent search system allows Google Drive to scan the documents to find what you are looking for, even pdf files. This optical character recognition system also applies to photos.

Cons

Some functionalities are limited. For instance, images to be integrated into Google docs must be less than 2 MB in size. In spreadsheets, only 256 columns, 400,000 cells and 200 sheets can be shared.

Reasons for Choosing Google Drive

One drive limits the storage capacity in the free version. Synchronization or document sharing are options that can only be accessed with an Internet connection. It is therefore not possible to carry out these operations, for example to store data offline.