Cetaris Software

4.70 / 5 (10)

Our advisors have recommended this product 3 times in the last 30 days

About Cetaris

Cetaris Fleet is a cloud-based solution that helps businesses streamline maintenance operations for vehicles through data capturing and analysis. Key features include fleet maintenance, preventative maintenance, inventory management and warranty tracking. 

Designed for repair shops, bus, retail, grocery, oil and gas, transportation and construction sectors, Cetaris Fleet allows users to conduct standard repairs and increase labor productivity. It comes with an original equipment manufacturer (OEM) reimbursement solution, which enables firms to highlight warrantable service parts and assets directly from system. Additionally, it helps enterprises manage payments of suppliers on basis of trial balance reports and forecast resource allocation.

...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

10 Reviews of Cetaris

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 10 of 10 results

Do you use this product?Write a review

March 2019

James from Persatt Systems Inc

Company Size: 2-10 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Software That Really Works

Cetaris is one of the most honest long term maintenance software suppliers in the industry

Pros

The software does what Cetaris said it would do - in particular the high quality of our data driven by VMRS and our annual payback from the warranty module

Cons

It can be a little bit challenging to get up to speed as the software needs certain minimum data to be set up front that in turn drives the high quality of data that the Cetaris system then generates for us to better manage our business

Response from Cetaris

Replied March 2019

Thank you James! It is always a pleasure working with you.

September 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2019

Cetaris Fleet - Built from a Business Point of View

Our primary business goals was to transition our shop structure of a "break/fix" to a "preventative maintenance" organization. As a result of the Cetaris implementation we realized a 51% reduction in road failures and a 15% reduction in maintenance costs within the first 18 months.

Pros

At its core, Cetaris Fleet is a product that was built from a business point of view. The underlying capabilities of the software helped change the way we think about our business. Not only does the software provide features that help automate preventative maintenance, repairs, parts, and warranty. It did it in a way that recognized our ultimate success was reliant on user adoption and our ability to show measurable return on each investment.

Cons

We moved the company from a non-computerized show to a shop that was fully automated. It would have been helpful to have more of an "get started" version of the product that provided us a set of guidelines to get started with.

Reasons for Choosing Cetaris

The primary difference was the breadth of features. Cetaris Fleet offers us a total cost of ownership approach to fleet maintenance vs. basic work orders and parts management. We also chose Cetaris based on the reputation they had with existing customers.

December 2019

Steve from US Xpress

Company Size: 5,001-10,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2019

Long time user

Overall the experience has been excellent. Customer service is quick and responsive and goes beyond the call of duty when needed. The data from the system helps us track maintenance costs and equipment performance.

Pros

Software is very detailed and gathers data down to the component level of the repair. Data is easy to retrieve and use by management and shop level personnel.

Cons

Some screens are a little busy but that is to be expected for the level of detail that is collected

Reasons for Choosing Cetaris

Cetaris was more detailed and the company had a better continuous improvement attitude. Customer support was much better

December 2019

Mathieu from Drain All Ltd.

Company Size: 51-200 employees

Industry: Environmental Services

Time Used: More than 2 years


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2019

Data collection that drives decision making easier and saves you money.

When I dove into the training, I was overwhelmed with the amount of data collection it demanded. After a few weeks, I was able to learn that the data was essential and haven't looked back since. I was amazed with how much reporting can be created, details (history for repairs and parts), how easy I can navigate and help other troubleshoot when they have problems. I have since joined the Steering Committee and attend the User Conference every year to see what is coming out next and to better myself with the Cetaris software.

Pros

The amount of reports that can be generated from the collected data. The amount of details which helps for parts, repairs and labour. From the details and reports, I can have a good overview on how the technicians are doing. If one takes little longer to do a specify task, he might need some more training (which some are scared to ask for help). There is always something new with every new release which helps me better my work and my daily tasks.

Cons

The amount of time it takes to get a person trained to navigate in the multitude of modules. Some can get the hang of things pretty quickly, but other require additional time to get used to everything.

April 2019

Shane from Calfrac Well Services

Company Size: 5,001-10,000 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2019

Cetaris Fleet Review

The Cetaris team has been very supportive during implementation and over the years of usage. (2007 to present)

Pros

Integrated system links Assets, maintenance and spare parts inventory providing us with detailed transaction history and cost reporting. The system use of VMRS coding separates it from other EAM software. It is used in all of our operating divisions globally.

Cons

Does not work without internet connection, will not work off-line

December 2019

James from U.S. Xpress, Inc.

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

December 2019

Good Application

Out of the box a user can expect many ways to keep up with the maintenance of their assets. If an end user does run into issues or has questions customer support is great. Feedback is typically quick.

Pros

Good solid software out of the box. Dependable customer support to answer questions about current versions or future versions

Cons

Cost to make changes/improvements to the system if an opportunity is identified.

Reasons for Choosing Cetaris

Better upfront presentation of product and implementation support.

December 2019

marcus from Gulf Relay LLC

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Excellence

Pros

The ease of use with phenomenal ROI. Reporting, scheduling and support are exceptional.

Cons

That you can not reserve a part to a specific unit until it is able to return to terminal.

May 2019

Daniel from Groupe Robert

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Great experience!

Very positive experience. Over the meeting, we developed a familiar relation with the rep. Our representative still remembers the joke we were doing back and we love this amicable business relation. Effective and nice!

Pros

It's very easy to use. Very instinctive and so powerful in regards of connections between all aspects.

Cons

For us, the fact it was all in English was an challenge because in Quebec, it must be available in French. The French version is a work in progress but Cetaris and Robert partnered up for translating the most of it.

April 2019

Ian from Pacific Western, Group of Companies

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Cetaris Fleet Maintenance Software

In using Cetaris Fleet we are able to monitor our maintenance costs closer to become more productive and efficient in areas we didn't see before using this software. Working with the Cetaris team over the years they are always interested in your feedback on new enhancements that they are working on and/or new ideas that you may have. You feel like part of the team to grow this software.

Pros

The software is easy to use for the end user (Technicians).

Cons

As an administrator of the system I would like to be able to dig deeper into audit trails history.

January 2020

Joey from RE Garrison

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2020

Cetaris Daily Use

Pros

The meter import function that enabled projected maintenance scheduling

Cons

Can improve with integration with McLeod