About Verizon Connect Reveal

Verizon Connect Reveal is a cloud-based fleet management solution suitable for small and mid-sized companies. Users can view all drivers on a map and automatically detect their behavior such as harsh braking, quick starts, hard corning and other vehicle misuses. The solution sends real-time push alerts to notify dispatchers and supervisors of dangerous driver behavior. It provides a dynamic map view of drivers so that dispatchers are able to quote arrival time to customers.

Verizon Connect Reveal provides mobile apps for iOS and Android devices for drivers to track their own performance through a smartphone. Once drivers log in, they can view nearby company vehicles and receive their assignment. The Today view shows them what stops are scheduled and...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

471 Reviews of Verizon Connect Reveal

Average User Ratings

Overall

3.44 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(152)

152

4 stars

(125)

125

3 stars

(69)

69

2 stars

(48)

48

1 stars

(85)

85

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 471 results

May 2018

Cindy from ELEVATED SERVICES, LLC

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

It's one of the best purchases our company ever made.

We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

February 2020

Rosemary from Above All Construction

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2020

Vehicle GPS tracking

Pros

I like the Verizon Connect Reveal software because it has saved our company money by showing the true hours the employees were at the job versus what they used to put on their time cards. It also saves us money with our auto insurance company. It has helped identify which employees are speeding or driving reckless to we can address the issue. We have been with Verizon Connect Reveal for almost 3 years and we are pleased with the customer service representatives because they are responsive and helpful.

Cons

The one thing that I least like about this software is that there is a delay in time. When I look at where the vehicle is located, it usually gives me the location where it was appoximately an hour ago. I would like it to be more on actual true time. It would help us when we are trying to locate a vehicle to know the exact location .

October 2019

Glen from Glover's Solutions, Inc

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

October 2019

Customer Support SUCKS

If I could, I drop Verizon like a hot potato, I'll probably get a phone call after this, and promises will be made and just like most political promises NOTHING WILL BE DONE.

Pros

The product itself is not bad. It does not do everything they told me it would do, but it is functional, if and when you can get it installed properly and set up.

Cons

Everything from crappy installation, to getting the right equipment, to them shipping it to the wrong place. The installers stick things up with two-sided tape... the first hot day it all starts falling, long cables wrapped around other wiring bundles. Installing and leaving without knowing if it installed correctly and working, installing the wrong product. Showing up to do and installation only to find out they shipped the wrong parts.

Reasons for Choosing Verizon Connect Reveal

I fell for the line of BS

January 2019

Robin from Maid Brigade

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

January 2019

Verizon Connect Autorenewal sham

Awful.

Pros

I'm too disturbed by the customer service to comment positively about the software

Cons

We had been with Fleetmatics/Verizon Connect for 12 years. We rec'd little support though a couple of years back, a sales rep called to have us sign a new contract with an annual autorenewal. This November we were researching Fleet tracking options and called F/VC to find out when our contract was up. We were told at the end of January so mid-December, we reached out to them to tell them that we weren't going to renew (we found another provider with more services and lower prices) and asked what we needed to do. The man who introduced himself as our "Customer Success Partner" told me that our contract requires 60 days notification so we were stuck through Jan 2020. I explained that we hadn't been informed that when we called. He sent me a copy of the contract and told me "too bad" that my company should understand who it is doing business with. He said in no uncertain terms we were locked in through Jan 2020. I asked to speak to his manager but was told she was out of the office but well aware so if I called her the next day, I wouldn't have any better success. I did a search on New York State law and learned that a contract w/ autorenewal needing notice of more than 30 days requires the vendor to notify the signee of their renewal timing by certified mail (or in person) betwn 15-30 days of the deadline or it's not enforceable. Within 24 hours I received confirmation that the contract will terminated this January and not the following!

February 2020

Angela from Construction

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

February 2020

Tracking our Vehiles

We have been doing business with Verizon for quite awhile.. Very happy with it.

Pros

I like the fact that we can track each truck individually. It shows the street the truck is on which is a plus. I use this when doing payroll. Can check and see what time the trucks leave In the morning and return in the evening.

Cons

We noticed that if the men put their paper work on the dashboard, it doesn't track the truck. Unless this is just a coincidence. Really don't have anything at this time to share.