Capacity

Freshdesk

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Ratings & Reviews

Overall Rating

4.45 / 5 (11)

4.51 / 5 (2,179)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

May 21, 2020

July 7, 2020

Pros/Cons

  • Pros

  • Capacity is a very forward-thinking, cutting edge company.

  • The integration was fairly easy with our website. After several months of fine tuning, the program was able to begin learning some of the questions customers asked.

  • Cons

  • I don't have any negatives to say right now - just hope that everything runs smoothly after we officially launch to the company :)

  • We would like to offer live chat to our customers who need additional support. We talked to the Capacity team, and this feature is rolling out soon.

  • Pros

  • This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.

  • very easy to use. Support was very responsive to questions.

  • Cons

  • The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

  • I think the price is right but it is a little too high if you add some features.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

9 Recommendations

4 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots