About LogMeIn Central

LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission.

Administrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. LogMeIn Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console.

LogMeIn Central offers m...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

294 Reviews of LogMeIn Central

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

3.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(175)

175

4 stars

(92)

92

3 stars

(21)

21

2 stars

(6)

6

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 294 results

August 2020

Darell from AVMICRO

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Log Me In Central A Great Choice For Remote Support

I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons

The pricing a little high to add features it costs to use but every feature is very useful for your business

Reasons for Choosing LogMeIn Central

The organization feature, software updates and alerts with Dual Authentication Feature for security gives you peace of mind your customers computers are always safe. Central allows you to install a client software so you can remote with a password protected feature without the customer intervention.

November 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

2.0

Functionality

3.0

November 2019

Great program but way to expensive

We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pros

The program is very easy to setup and use.

Cons

The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

Reasons for Choosing LogMeIn Central

We did not select LogMeIn after 10 plus years, we switched to ConnectWise Control due to value.

October 2018

Jax from Bonsai

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

October 2018

Never Really Worked Reliably

We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros

It allowed us to access thousands of devices and keep them organized.

Cons

Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

July 2020

Dave from Washington Prime

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

LogMeIn User

I use it everday, we wouldn't be able to function as smoothly without it.

Pros

Couldn't do business without it. I have multiple computers hooked up over 4 locations, and this gives me access to them at the drop of a hat.

Cons

Sometimes a computer gets logged off or needs to be updated, but that's not their problem. Software is amazing.

December 2019

Loren from Chicago Spine Institute

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

LogMeIn

LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.

Pros

LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

Cons

Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

Reasons for Choosing LogMeIn Central

It was slightly easier to navigate and use and ran more efficiently.