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Ratings & Reviews

Overall Rating

4.31 / 5 (13)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

Last Reviewed

January 19, 2020

Pros/Cons

  • Pros

  • The connection quality and speed is fine, and the features that they offer are what I would consider standard remote support tools. Connection speeds are much improved from prior versions.

  • It offers more in depth tools when connecting to a system, but not the user desktop, such as file browser, cmd/PS windows and registry editor.

  • Cons

  • It lacks interactive tools such as mechanisms to install software on the fly. It does do a good job of allowing easy file transfer.

  • I would like more features to include an msi package to push out in AD. The screen blanking feature has had issues, but has gotten better.

Product Demo & Pricing

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Advisor Recommendations & User Awards

FrontRunners

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

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