PhaseWare Tracker vs ConnectWise Control

PhaseWare Tracker has 66 reviews and a rating of 4.42 / 5 vs ConnectWise Control which has 1640 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (66)

4.68 / 5 (1,640)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

April 17, 2019

October 12, 2020

Pros/Cons

  • Pros

  • Easy to use for new hires to come up to speed quickly.

  • Being able to jump from screen to screen is easy to do.

  • Cons

  • In the 10 years that I have worked with Phaseware, I have no complaints. I frequently recommend their products and services to my associates.

  • There's nothing to dislike. I only wish I could say the same for other software we use.

  • Pros

  • Easy to use and very easy to navigate when looking for screens

  • Easy to install and manage. I enjoy all of the options available though I dont use many of them. Lauching and connecting is fast.

  • Cons

  • The web interface is great, but the mobile app could use some work.

  • Customization/branding is a little tedious, but still achievable.

Pricing

Pricing Range

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Product Demo

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux