TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful for companies in the manufacturing, government, education, and non-profit industries.
TechnologyEssentials is available in both web-based and on-premise models and is accessible via Mac OS, iPads, and other connected mobile devices.
With TechnologyEssentials, IT staff can manage ticketing and asset tracking while also streamlining help desk workflows and better enforcing policies. Users can manage software licenses, log into the system from anywhere, and track every asset within the same platform.