Axxess HomeCare Software

3.53 / 5 (30) FrontRunners

Our advisors have recommended this product 29 times in the last 30 days

About Axxess HomeCare

Axxess HomeCare provides cloud-based, HIPAA-compliant software and a mobile app that is suitable for skilled, pediatric, private pay and enterprise organizations. Agencies can manage intake, scheduling, human resources, notes and documentation, alerts, a family portal, billing and reports with one solution. With real-time messaging, field and office staff can communicate remotely.

Agencies can accept referrals automatically and connect with referring organizations like hospitals, rehab centers, home health agencies, physician offices and more. Electronic billing enables agencies to track claims and bill all payors.

The mobile app is available on both Android and iOS platforms and allows caregivers and clinicians to verify shifts at the point of c...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

30 Reviews of Axxess HomeCare

Average User Ratings

Overall

3.53 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.0

Functionality

3.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(6)

6

3 stars

(12)

12

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

October 2018

Jose from Home Health Agency

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Good way and racional form.

Continues the form.

Pros

Understanding, useful, practical. I feel good using this product, I have learned with it. There is good interaction with the system, which is important.

Cons

Until now nothing to say. I personally feel good using this product, I have nothing negative to point out until now.

October 2018

Marty from Lakeshore home health care

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Customer support

3.0

Functionality

3.0

October 2018

employee side of the program is lackin

we need communication notes for employees. we need the reports section redone and more options

Pros

the care plan for home health aide is easy to do on you complete the templates. Communication notes are easy to do on clients.

Cons

There are no communication notes on employees. these are really needed. Tracking conversations with our employees, and making communication notes on paper, then scanning them into the system does not work well. Building reports on you system does not work well and I don't feel I can trust the information to be correct. can't do a visit prior to expiration date because the system will not use the new care period until the day after it begins. We try to do visit within 5 days prior to the expiration.

October 2018

Matt from KindTouch

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2018

Great functionality but missing one major feature

I would improve my review if they can get the site to appear correctly on a smartphone. Currently, if you try to log in from a mobile device, all the proportions of the site are off and you can't see everything on screen. I've tried zooming out, viewing it through multiple browsers (safari, chrome, firefox, etc.) and nothing helps. It is simply not optimized for mobile viewing, unlike many other sites that have a desktop version and a mobile version (or at least a desktop version that doesn't get all weird when viewed from a mobile device).

Pros

intuitive User Interface, multiple windows allow easy multitasking, ability to run different types of reports

Cons

-The website (where, currently, most of the charting is done) is hard to access on mobile devices -VERY little patient information is accessible to clinicians from mobile devices in the field -After several conversations with the company's development team asking them to optimize the site for mobile viewing, so far no changes have been made and it has been over 6 months

March 2020

kameelah from Sylvia Devion Home Care Agency LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

My Experience

The overall experience has been super easy and I love this software.

Pros

What I like most about this software is that it helps eliminate a lot of paperwork in our office. This software has all the tools that we use and need everyday.

Cons

What I like least is the long extensive training, but it is very helpful its just that when you go live you kind of forget everything that you had just learned.

August 2019

Lori from FIRSTAT NURSING SERVICES

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Functionality

3.0

August 2019

PROS AND CONS OF BEING A USER

SOFTWARE DIRECTED MAINLY TO MEDICARE AND OUR SERVICES ARE BOTH MEDICARE AND MANAGED CARE. REPORTING IS LACKING IN MANY WAYS SUCH AS DAILY REPORTS TO BALANCE TO AND TO MAKE SURE EVERYTHING IS CAPTURED FOR TRACKING TRENDS FOR PAYMENTS AND LACK OF PAYMENTS.

Pros

EASE TO MANEUVER IN THE SYSTEM BETWEEN TASKS

Cons

REPORTS OR LACK OF. UNABLE TO TRACK THE A/R DAILY. FILING CLAIMS IS SLIGHTLY CONFUSING AND ALLOWS FOR MISSING CLAIMS