




Quickly record completed visits





Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000About Synergy EMR
Synergy EMR (Electronic Medical Records) is a web-based healthcare records management solution for small, midsize and large home health agencies, post-acute care providers, and hospices. Primary features include a physician portal, chart management, financial management, patient intake and scheduling.
Synergy EMR's import document management tool accommodates all incoming paper documentation, and the QA module allows users to manage all clinical documents throughout their agency’s specific approval processes. Automatic notifications let users know when their staff’s certifications or licenses are due to expire. The financial management tools surface potential billing errors to prevent claim rejections or denials and allow billing of two Medicar...
Quickly record completed visits
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000Average User Ratings
Overall
Ease-of-use
3.5
Value for money
5.0
Customer support
3.0
Functionality
2.5
Likelihood to Recommend
Not likely
Very likely
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March 2018
Yogesh from Government of India
Industry: Law Enforcement
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2018
Great tool at your disposal for daily task assistance
I am using it to manage the daily tasks which are hard to plan otherwise
Pros
I love that its affordable and you are able to find the program easily and install it quickly on your computer. I like how it will give you step by step instructions and that if you have problems it is easily fixed with great support
Cons
There is nothing really to dislike about this application except the fact that it takes sometime to get a hang of it in the beginning.
August 2016
Jeanette from National Care Home Health
Industry: Hospital & Health Care
Time Used: More than 2 years
Ease-of-use
3.0
Value for money
5.0
Customer support
3.0
Functionality
2.0
August 2016
Outdated but good for data entry
Pros
Used this software for years and it's great for data in and data out but must be fully managed by office staff. No automated features. Very basic software. Does not support a lot of features needed to make home health efficient.
Cons
Very basic, no automated features, local program, not web-based, cannot use in the field. Only tracks manual processes if kept up with by office staff.
February 2019
Omarie from K08 Sounds
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source
Ease-of-use
4.0
Functionality
3.0
February 2019
The Price is Right
Pros
It's easy to understand and quite basic. Not a big learning curve at all. Helps with organization and work-flow and is affordable.
Cons
Not a very up to date design and there are other softwares available that beat it. It is very old school, no automation or customization, and only available on a computer, no cloud-based solution.
July 2018
Martha from Mihom Healthcare Inc
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
2.0
July 2018
Excellent Billing Software for Home Health and Hospice!
Easy to use!
Pros
Healthcare Synergy has been on the market as a billing software for years. We have been a client of theirs since 2004. As a billing software its the best out there. There customer service team is awesome and you get to know them as if they are family. The group as a whole at Healthcare Synergy is great to work with.
Cons
I've been using this software for billing for such a long period of time, that I can not think of a single con. :)
Response from Healthcare Synergy
Replied July 2018
Martha, thank you so much for the great review! We are blessed to have had Mihom as a client for the past 14 years and hope to continue to earn your business for the next 14! Thank You! The HealthCare Synergy Team
January 2017
Ruth from Vision Home Health
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
January 2017
Some effective features
Healthcare Assistant is like an old school version of electronic charting. The software is stuck in early 21st century style rendering it not very user friendly. The overall quality is basic and it lacks so many options and easy navigation that modern electronic medical record software offers. The version I use requires you to have the program downloaded to your computer so you can open it, unlike online software that is accessible from any device, anywhere. Needless to say, it's now only used by office staff and mainly for the billing functionality. Customer support isn't the best. You call and get an automated system, eventually, you get a ticket number and they will get back to you at their earliest convenience, not when you urgently need it. I'm giving the features and functionality more stars because I know they offer more features than my agency actually uses but for an extra fee of course. I'm really not sure why this software hasn't improved but it's great for those who are used to it.
Pros
I can't say there is anything I like most.
Cons
It isn't user friendly.
Response from Healthcare Synergy
Replied January 2017
Hi Ruth, Thank you for your review. I checked your account and your agency is on our legacy version of our software. We have had a new Web version with a full clinical front end EMR available for over 2 years now and have encouraged most all of our client to migrate to either our cloud version or our web version. Both of these versions will allow you to access your data from most devices with an internet connection. Our web version has a lot of new features and improvements that I'm sure you will be happy with. In addition, migration is easy as both the Web and Cloud versions use exactly the same database and no conversion or re-entry of data is necessary. I will have someone from our company reach out to you and discuss further. Thanks, David Crow
April 2016
guillermo from vital care home health
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
1.0
Customer support
5.0
April 2016
very complicated compared to devero, kinsser
Recently changed to this system and its a nightmare. Besides good customer support. System is to complicated