Lodgify Software


 

Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and vacation rental managers.

Users can choose from a variety of website templates that are mobile-friendly and customizable. The “Book Now” feature enables owners to accept online bookings and credit card payment from one dashboard. The channel manager allows users to keep calendar availability, photos, and information in sync with other listings sites including AirBnB, Booking.com, and Homeaway. The reservation system receives all inquiries in one inbox, allowing the user to manage requests and bookings from one place.

Individual websites link to social media pages and feature “like” and “share” buttons. The design themes are available in 22 languages through a translation tool.

 

Lodgify - Booking engine
 
  • Lodgify - Booking engine
    Booking engine
  • Lodgify - Website template
    Website template
  • Lodgify - Reservation system
    Reservation system
  • Lodgify - Dashboard
    Dashboard
  • Lodgify - Booking system
    Booking system
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

202 Reviews of Lodgify

 

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Software Advice Reviews (3)
More Reviews (199)

Showing 1-3 of 3

Marie from Hotel
Specialty: Bed & Breakfast
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Looks fantastic but Crashes frequently and backend needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'd really love it, even without the mobile app if they fixed the default search to allow you to set a minimum and if the website did not crash so often.

Pros

User friendly. It looks great and, when it's working, the site is intuitive and easy for new site visitors to figure out. Searching the calendar is simple so guests can see overall availability. Having a full photo gallery is great- you are not limited with images.

Cons

You can not add custom pages beyond the template that is already there. We connect it to our already existing website so we can lead people to our page that sells gift certificates etc and to our faqs. The website crashes frequently. So far we have been using the website for 8 weeks and in that time we have experienced 4 major crashes (2 on weekends when there is no tech support) that have lasted all day and prevented anyone from being able to book or see our site listings. I'd estimate this has cost us lost revenue from bookings. No small number as our website does. We have reached out to lodgify each time and though nice, they never seem to know what the problem could be and when it works again they just say "well it's working now!"...until the next system fail.

If you have a two night minimum there is no way to make the search default to two nights- it defaults to one night and if someone clicks search it just looks like you have absolutely no availability. for example if they put in July 6th as the check in date then July 7th is automatically entered as the checkout date (even if you have a two night minimum. There is no way to let the people know they have to enter in two dates on the mobile version (where most of our users come from) so many of our users just give up and think we are completely booked all the time. The only place to write that we require two nights is in the site descriptions and we have to go through a paragraph explaining that guests must search for two nights in order to see availability. This might not sound like a big deal but if it automatically defaulted to two nights then we'd see a 20% increase in bookings as people would not give up before reading the site descriptions. People might want to only pay for one night, but they would book for two if they realized there was a two night minimum.

They also lied to us when we signed up in order to get our payment and assured us that there would be a mobile app within a week of when we signed up. We let the sales agent know this was very important to us and she guaranteed it. When I contacted someone a month later asking about the status of their mobile app the person I spoke to said he had no knowledge of any mobile app and there were no plans for one and tried to tell me I had misunderstood (nope- had it in writing over an email).

Review Source
 
 

Emanuele from Italian House in Sofia
Specialty: Hotel Chain
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Its not enough for a multi property management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My opinion is pay some more Euros per month and go with another Hotel management system

Pros

Easy to use, provides a free website and a domain (in case you don't have one), average price, multi account management.

Cons

The calendar lacks functionality its really outdated, you can't manage rooms of the same type, for example if ypu have 2 reservations for the same day same type of room you can't understand for which room exactly is", the prices they give you are VAT excluded so be ware,
No App and the mobile version it's unusable as it takes too much time to load even on a good 3G connection, The channel manager doesn't have a lot of options as you get life modification only on Booking.com Airbnb synchronization is really bad no real time it updates in like 10 hours, almost no support, you write some email and a girl replies to you once in 24 hours.

Review Source

  Response: Jess, Codebay Solutions S.L

Date: November 2017

November 2017

 

Dear Emanuele, thank you for taking the time to review your experience with Lodgify. It is important to acknowledge that Lodgify is not positioned as a hotel software, we are focusing on vacation rentals. Therefore, it can neither be expected to perform as a hotel software, nor have the same price point as one. We are pleased to have been in direct contact with you to resolve the issues you were experiencing regarding your website with Lodgify. We apologize for the uncharacteristic delay experienced while communicating with the support team and for the Airbnb malfunction we had at the time – please note this has now been resolved. If you have any future questions, don’t hesitate to get in touch with your Lodgify support agent directly. Your website looks great! Very best wishes, The Lodgify Team

 
 

Heather from McComb Children's Clinic
Specialty: Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This system is very user friendly. It basically walks you through each step to take. Very easy to understand.

Cons

I didn't have many issues with this program. Sometimes it will freeze up for a second but that was few and far between.

 
 
 
Showing 1-20 of 199

Barbara from Auberge Tom B&B
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Lodgify review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was really pleased of the help service I got from Lodgify, when I got it. It's unfortunate that help is not available 24/7, because it seems that the office is located in Spain which is 7 hours ahead of me, so when I need help, the help team is not available. But when they are, they are able to help me and do it very well. Thank you.

Pros

It offers all the features I need, and provides a beautiful space for my clients to enjoy. User friendly for the clients.

Cons

Not 100 % user friendly for the owner; one needs help to get to know it and all its features. I don't like the fact that I have to refresh the site everytime I make a new reservation. And most of all, I really dislike the fact that I can't synchronise with Expedia group, which is a big nightmare for me right now...

Review Source: Capterra
 

Dario from VMDCapitalGroup.com
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Lodgify - The Amazing Vacation Rental Website Builder

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Just started using it this summer 2018 and for the first time, I had fun while making my own vacation rental website. Great experience so far.

Pros

I tested a dozen vacation rental site builders and none has better template/design options than Lodgify. This website builder gives your site very clean, sharp and modern feel with some nice options for styling.
Lodgify is not just a website builder but there are integrated Channel Manager and Booking Reservation System so you can manage your property on multiple vacation rental platforms (Airbnb, Booking, HomeAway, VRBO, and few others). What I really like is that the design is SEO ready which helps in terms of ranking your site on Google and get more travelers in the long run. Lodgify is a great all-in-one system for your vacation rental property because you can make a damn good site, manage your properties on multiple platforms and handle the reservations all from one platform!

Cons

The only Con I would say it's a price, a bit expensive and I would love to see the yearly discounted price become the normal price point.

Review Source: Capterra
 

Khristopher from Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

New age software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use, was able to figure everything out fairly quick. The calendar feature is awesome was able to see openings / availability without any issues

Cons

I did notice site loaded a little slow .

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: September 2018

September 2018

 

Hi Khristopher,
Thanks for your review of Lodgify. We're pleased to hear it was quick and easy to get your site up and running, and that the calendar feature is helping you to streamline your business!
All the best for the future, the Lodgify Team

 


July 2018

July 2018

Lodgify made it easy to set up a vacation rental website that links to other sites via channel mgrs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The software is very easy to use and navigate as well as easy to learn fast. The availability of so many options such as rate settings, optional fees and more is very nice.

Cons

There is no direct way to take damage deposits within the system and there is not an option to add damage insurance.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: August 2018

August 2018

 

Thanks so much for your fantastic review of Lodgify! It's great to hear it was easy to set up your website and connections with external portals via our channel manager.

We are always working on improving our software according to our users' needs ¿ so your comments will be fed back to the wider team and taken into account for future developments. All the best, the Lodgify Team

 


July 2018

July 2018

Used the templates for responsive web designs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system is very user friendly. It basically guides you through each step. It's easy to understand.

Cons

I don't have much problem with this app. Sometimes it freezes for a second, but this is rare. You cannot add a custom page outside of an existing template

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: August 2018

August 2018

 

Hi and thanks for your review of Lodgify.

We're happy to hear you are pleased with our software and the value for money it offers.

It is easy to add custom pages to your Lodgify website ¿ please check out this Knowledge Base tutorial for more information: http://support.lodgify.com/18740-pages-widgets/327020

For any questions, please don't hesitate to reach out to our support team.

Very best wishes, the Lodgify Team

 

Simon from Blue Coral Estates, SL.

July 2018

July 2018

Support has been incredible, easy to set up and get off the ground and manage.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Reduced time in managing multiple properties.
Reduce mistakes (e.g. double bookings, pricing not updated correctly across sites)

Pros

Support - first class. Reponsive, knowledgable and helpful.
Template driven so easy to set up.
Nice integration with Booking.com and Airbnb so far.
Good messaging system.
I'm getting by with only the basic system right now but also know there is still more it can do so happy and not even using all the features.

Cons

I would like the same level of integration that it has with HomeAway and Airbnb with other vacation sites. Ideally it would truly be the single place to go to make updates.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: August 2018

August 2018

 

Hi Simon,

Thanks for taking the time to review your experience with Lodgify. Your kind feedback about our customer support will be shared with the wider team. We're pleased to hear the integrations with Booking.com and Airbnb are helping you to achieve higher occupancy.

We're always working on new features and integrations so stay alert to your in-app messages for details of these future releases. Keep up the great work! All the best, the Lodgify Team

 

Annmaree from CHILL-OUT @ FORSTER & THREDBO

June 2018

June 2018

Fantastic customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

A one stop holiday rental portal that can offer a channel manager, reservation system, rates setup, booking calendar, reviews and website.

Cons

Rates and promotions can be a little tricky to set up but with assistance from customer support I was able to implement it. They even sent me a personal video to explain how to do it. Best customer service I've ever experience.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: July 2018

July 2018

 

Dear Annmaree, we're so pleased you've had such a positive experience setting up your Lodgify website ¿ it looks great!

We really appreciate the time you've taken to review your customer experience and your wonderful feedback has been shared with the team. Thanks again for being a loyal Lodgify user. Wishing you all the best for your holiday rental business, the Lodgify Team

 

Kirk from Seastone at Sandy Hook

May 2018

May 2018

It's a great Saas product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a good adjunct for online marketing.

Pros

The best part of the product is the design of the website templates. The back end system is good but not great. Syncing the reservation calendar with airbnb and vrbo is great!

Cons

Reservations Calendar is not particularly intuitive. The color of the calder on the website is confusing - white is booked and blue is available. Should be opposite a few people have been confused by this thinking we're booked when we're not.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: June 2018

June 2018

 

Hi Kirk, thanks for taking the time to review your Lodgify experience.

We're pleased to hear you're thrilled with your website design and our synchronization possibilities with external channels.

Your feedback is super important in helping us decide on new features and make improvements to our software in the future. We've shared your comments with the rest of the team. All the best, the Lodgify Team

 

Mark from Airbnb

May 2018

May 2018

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Very cheap. Does what was promised. Exactly what i was looking for! Guest and other alternatives too it were either chunky or too expensive and leaves little to our bottom line.

Cons

Didn't like how i had to get seperate channel manager (outswitch) because iCal sync was too slow in syncing so there were a few cases of double bookings which was the worst.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: June 2018

June 2018

 

Dear Mark, thank you for your review of Lodgify. We're happy to hear you're pleased with our quality, ease of use and the great value for money!

We're glad you have resolved any issues of double bookings with our channel manager. Thanks again for your continued support! Best wishes, The Lodgify Team

 

Pedro from Investment Management

May 2018

May 2018

Automatically changed my settings, costing me hundreds of dollars

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Pros

It integrates the various calendars from different platforms and allows you to see the calender in one single page.

Cons

The interface isn't particularty good and have encountered many bugs. On top of the that, many features aren't well integrated. When I added booking.com as a channel, the software for some reason found it necessary to change my minimum number of nights per stay to 1, which is highly unprofitable. In the next 2 days, I received 5 bookings for 1 night, which booking.com won't allow me to cancel. I will now loose hundreds of euro + a lot of time with these bookings.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Pedro, thanks for your review.

We are happy to see that you find our calendar useful!

Setting a channel manager connection is a complex process, and requires actions from both our connectivity team and our customers. Our customer support team has tried to provide as much guidance as possible, but the Booking.com connection has not been confirmed from your side. This has consequently caused the issues you describe.

To discuss this in further detail and find out the next steps to resolve your issue, please don't hesitate to get in touch with support@lodgify.com.

Very best wishes, the Lodgify Team

 

Kim from Let Gurus Ltd

May 2018

May 2018

Excellent solution that is affordable for independents starting out in holiday letting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Instinctive functionality, fast processing, easy to use rates and calendar settings plus nice looking display features

Cons

Templates can be a bit restrictive on design and copy layout and could do with more direct links for channel manager listings.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Kim, thanks for a great review of Lodgify. We're happy to hear you're pleased with the speed and ease of use of our software. Your website is looking fantastic - great job!

We've noticed you haven't connected channels in your Channel Manager yet. For information on how to get this set up, please reach out to support@lodgify.com and they will happily outline the steps to getting connected.

Thanks for supporting Lodgify. Best wishes, the Lodgify Team

 

Marlon from Colonial Guest House
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

My experience with using Lodgify has been great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

More bookings and online presence.

Pros

The aspects I like most about using Lodgify is its user friendly interface and website management tools. The overall quality of the website looks very profession and it is easy for our prospective clients to navigate.

Cons

The aspect that I least like about this software is the inability to prevent bookings too far in the future. For instance, I would like to prevent instant bookings for more than 1 year in advance.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Marlon, thanks for your glowing review of Lodgify!

We're happy to hear your website is a success with your prospective guests.

Your feedback is important to help us improve our software, and has been shared with the development team to bear in mind for future updates. Keep up the great work! All the best, the Lodgify Team

 

Agneta from Swescot Svenska Stugor AB
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

great software for managing our bookings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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can run our rental company

Pros

gives a good overview in the calendar view
easy for guests to make the bookings
easy to update the sections

Cons

Missing the ability to allow for discounted rates when the guests are booking. For instance we offer our returning guests a 10% discount and 10% discount if they book more than one cottage, but there does not seem to be a way of handling this

Review Source: Capterra
 

Daniela from Your Holidays in Umbria

May 2018

May 2018

good software easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
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Value for Money
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Pros

Lodgify is good software , easy to use with a helpful panoramic overall.
Customer support is excellent
It is 100% customizable and offer a wide rage of solution

Cons

Sometimes the sotfware crash and the change are not saved.
No other problems now, it works well and it is much helpful for me

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Hi Daniela, thanks for your fantastic review of Lodgify. We're happy you are pleased with our software, our customer support team and the customization possibilities of our software.

We are always working to reduce any bugs and inconveniences in the way our software works. If you spot any in the future, please report it immediately to support@lodgify.com so we can fix the issue as soon as possible.

Best wishes, the Lodgify Team

 

Ria from Villa Breeze Curacao
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

For me as a vacation rental owner te best solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

All bookings in one place.

Pros

Value for your money. Great customer service even sometimes in my language. Nice templates. Great to be able to send quotes from my website.

Cons

Sometimes the navigation is confusing. The mobile version could be better. There s no iDeal payment option available

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Ria, thanks for reviewing Lodgify!

We're happy to hear our solution is a great fit for your business, and we're proud to be part of your success.

We are working on improving Lodgify mobile ¿ keep an eye on our blog for future updates.

Best wishes, the Lodgify Team

 

Mike from South Downs Way Bed and Breakfast

May 2018

May 2018

Not understanding what lodgify do makes it difficult to review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support
Pros

It was relatively easy to get a site up and running. And paying a monthly fee is also good to start with

Cons

Because it didn't integrate with booking.com we had to disable the booking facility and instead request to book.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Mike,

We're pleased to hear you are happy with your website and the ease of use of our software.

Please note, last year we released our full two-way integration with Booking.com which allows you to import reservations and synchronize calendars, as well as export rates to Booking.com. You can read more information about setting up this connection in our Knowledge Base: http://support.lodgify.com/15922-channel-manager/277535-connect-the-booking-com-channel-manager. Best wishes, the Lodgify Team

 


May 2018

May 2018

Lodgify is there quietly in the background working reliably. I have never needed to ask for support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Because it's reliable, I can forget about it working in the background.

Pros

Reliability. I wish they also provided a pricing software package too, so that I could have everything in one place, reliably so!

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Thanks for a stunning five-star review of Lodgify. We're delighted to hear our software is a reliable solution for your business. Thanks for choosing Lodgify!

 

Eric from Vandelay Property Management

May 2018

May 2018

Fantastic Property Management Software for Our Vacation Rentals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Pros

We love the easy of use, robust features and most importantly the fantastic customer service. Their customer support team is always incredibly responsive and are always looking to go the extra mile.

Cons

Definitely geared more to the European user (currency defaults; other language issues) and templates they offer do have some limitations re: picture placement.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Eric, thank you for the wonderful review of Lodgify.

We're pleased to hear you're over the moon with our customer support team and the service they provide.

Thanks for choosing us for your business! Kind regards, the Lodgify Team

 

Mark from Sterling Kilgore
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Built a complete rental property website, with no prior website development experience.

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Good product for the intended purpose of setting up a lodging website.

Pros

Ability to easily make changes and modifications as necessary. Bookings are simple to process. Email notifications of client activity a plus.

Cons

Takes some time getting used to Pages formatting. Could be more intuitive. Auto publish of changes would be nice.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Dear Mark, thanks for reviewing Lodgify! It's good to know it was easy to build your website from scratch, and maintaining it is a simple task.

We are always looking to improve our software, so your feedback will be shared with the wider team to take into consideration for future improvements. Best wishes, the Lodgify Team

 


May 2018

May 2018

It's perfect for vacation rental properties.

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Pros

It's a all in one website plus reservation system. There are several templates and they are easy to use. I love that someone can make a reservation and this will also update the calendar.

Cons

It's more for vacation properties versus retreat properties. It would be great if the software could also incorporate events.

Review Source: Capterra

  Response: Lodgify, Codebay Solutions S.L

Date: May 2018

May 2018

 

Thanks for your amazing five-star review of Lodgify! We're so happy to hear you're pleased with your website, reservation system and calendar synchronization possibilities.

Thanks for your continued support. Keep an eye on our blog for feature updates.

Best wishes, the Lodgify Team