About Sistem Otel

Sistem Otel is an on-premise hotel management solution for hotel businesses of all sizes. The solution is compatible with Windows operating systems and offers support for multiple languages and currencies.

Sistem Otel is able to integrate with a variety of systems including booking, accounting, point of sale, room cards and door locks. Users can monitor room status changes such as availability, housekeeping and reservations. Rooms can be reserved by individuals or booking agencies and guests can check in and out individually or in groups.

Sistem Otel allows users to keep a color-coded list of reservations and filter the list through advanced search options. The solution can generate invoices and users can add room prices automatically from a list or e...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

15 Reviews of Sistem Otel

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

February 2017

MAHSUM from HOTELS

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Excellent program &value for money

f you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

Pros

f you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

Cons

f you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

April 2017

ERHAN from INTERSTELLAR HOTEL

Company Size: 11-50 employees

Industry: Tobacco

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

The missing hotel programme

Sistem Otel PMS is definitely the most useful hotel programme i had never seen before. Easy to learn, easy to use but extremely deep and detailed. When ever you need assistance, call center is ready for help, that makes us feel confortable.

Pros

All staff who use another programme for once, can adapted easyly..

Cons

If you compare with other programmes , especially accounting and cost control parts are better and better than others.

May 2018

Cristina Marcano from ILC Academy

Company Size: 11-50 employees

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2018

Sistem Otel PMS, It is a management tool that is here to stay.

The property management system for hotels is a management tool that is here to stay. Allowing communication and integration of all areas of the hotel optimizes the truthfulness of the information and the speed of it, making the difference in the provision of the hosting service. That is what the guest is looking for, a lodging service with quick response capacity to your requirements while you enjoy your trip.

Pros

I like it for being an integrated system that involves the different departments and areas of a hotel and that allows having and maintaining control of operations. The communication between the departments becomes faster, having a better capacity to respond to the client. It is a flexible system, to adapt to the particular needs of each hotel that adopts this system. Another important feature is that it adapts to chain hotels and independent hotels, its versatility makes it useful and necessary for the hotel that wants to provide an excellent service and differentiate itself from the competition. A satisfied client likes to share his experience and those opinions are also collected and processed by this system projecting the good image of the hotel in the world.

Cons

Being an integrated system that exercises control in the different departments of a hotel, implementing it could be cumbersome for managers and other staff, when they are already used or other procedures. Knowledge and management becomes complicated when staff turnover becomes constant. It can be an innesario expense in the cases of small hotels where the operation is simple. The main disadvantage arises when the system fails due to lack of electricity or due to problems of the integration system itself.

November 2017

burcin from stay inn taksim hostel

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

good customer service

Pros

easy use of the product, fast customer service, always updated based on customer reviews and needs..

Cons

i think the program is a little bit slow when processing, some of the reports that is reached on the program is not working.

February 2017

mehmet from Rawda Hotel Bakrky

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

worth every penny

This software helped us speed up our system and manage everything in an ordinate way. It was easy to figure out and very time-saving once learned. Compatible with all the channel manager software. I wish we discovered it earlier! Also, it is cheaper than its counterparts which are a plus. I highly recommend this product.

Pros

cheaper, user-friendly, fast, runs without problems, multilingual,

Cons

none