Front office
Supported Operating System(s):
Windows 7, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About WinHMS Express
WINHMS is a property management solution for small, midsize and large hotels. It caters to a range of businesses including hotels, motels, resorts, clubs and spas.
WINHMS key features include front office management, back office management, material management, human resources, a point of sale functionality, purchase management, inventory, payroll, banquet organization, maintenance, and custom interfaces. The front office system handles client reservations, queries, tariff details, discount schemes, group bookings and billing. It provides a tape chart that contains information about room availability and room allocation. The system also notes down details like guest complaints, suggestions, hotel comments and previous visit statistics.
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20 Reviews of WinHMS Express
Average User Ratings
Overall
4.8 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
4.5
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
February 2020
khwaja from The O Hotel-Pune
Company Size: 201-500 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Best Software in Hospitalaity Industry
The best software and it support team as well. very prompt and friendly support team. We always recommend to all who asked for software from hospitality partner and their enquiries.
Pros
The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map.
Cons
While asking to modify in software and report some time asked for cost!! which feel to cover in AMC and if suggestion are given means it is for software strengthen in market. so should not ask for any cost.
Reasons for Choosing WinHMS Express
the best software for hospitality.
Reasons for Switching to WinHMS Express
not the proper support and parameter in software which required in.
December 2019
Ahmed from Capital Hotel
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
A great PMS for both small and large hotels
We have been using this platform for about a year now and it has helped our operations a lot. Above all, the staff is friendly and can be reachable even in their personal phones whenever needed a help. Since we have operationalized the system, we haven't received any discourages issue. Thanks to the dedicated and friendly team of the company
Pros
easy to use, friendly staff, a good financial reports that gives you easy to reflect your business overview, 24/H helpdesk with quick responses. a flexible download data base- The software is excellent to manage all reservations and the room allocations and has a lot of features for various business activities of the Hotel. And the best of it is they have got overseas offices, like us, Dubai team was so close to assist and reach them as we have got the same time zone.
Cons
Nothing to dislike as far as it concerned for our use. Except, any additional features might cost expensive in same cases.
Reasons for Choosing WinHMS Express
We have chosen this product because of the features that it has, the good financial reports and its friendly use as well as the latest technology applied to it. and its flexibility one it comes for integrating into other systems.
February 2020
vikas from Golden Huts Resorts
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
February 2020
Very relevant and efficient software
Overall experience is great your North Support team (Mr. Suresh) is a great team player however I am requesting to work on your support team in the hours like when they are unable to assist like public holidays and sometime they are with your new client for sales call. Your Chennai office 24x7 mostly very busy because he is busy attending other calls I think one person in the night shift or holidays isn't enough when we need the help the most.
Pros
Overall it is a great product with lot of option to modify. Prices are economical with world class quality.
Cons
It has all the reports which you want for audit and internal purpose. User friendly.
Reasons for Choosing WinHMS Express
I have used WINHMS HR solution in my previous organisation hence I was sure it is a good product.
February 2020
Gokula from FEATHERS A RADHA HOTEL
Company Size: 201-500 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Best Hospitality Software
Best Hospitality Software, Better than any other software.
Pros
All Most Everything, Very much user friendly for employees, Very fast in the operations, Better than an other hospitality software, lot of new options are available, audit process is very strong, Lot of new report are available
Cons
Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry.
Reasons for Switching to WinHMS Express
Yes I enjoyed the complete experience of it.
December 2019
Yuvaraj from Vigor Turkys Group of companies
Company Size: 1,001-5,000 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Winhms
Best on site support and online support supporting team is awesome and experienced staff they are addressing and fixing issue very quickly
Pros
The software user friendly , secured and most important is you can integrate with other software and you will get exact output
Cons
Report customization you will get according to your expectation and very flexible
