What is 321Forms?

321Forms is a cloud-based human resource (HR) solution offering onboarding support for midsize to large businesses in all industries.

Employees can access 321Forms prior to their first day on site. Benefits, open enrollment, onboarding and tax forms are available. Forms can be auto-populated with previously entered information, and if updated forms are required, existing information can be imported.

321Forms offers custom form creation, and their interface is designed for desktops, tablets and mobile devices. Multiple languages are supported, and forms filled in another language can be converted into English. An open application programming interface (API) allows integration with other HR software.

The software is equipped with a user guide, t...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of 321Forms

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(9)

9

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

October 2016

Pam from Springstone

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Great Onboarding Product

The team is great and very easy to work with. I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms. I would highly recommend this product.

Pros

Ease of use, friendly UI. Positive feedback from Hospital HR Directors and new hires.

Cons

We are in the process of moving to Enterprise level fully integrated HCM which will include an onboarding piece that we will eventually move to. Although I am still exploring the options, I am not certain there is an easy way to get all your employee forms out of their system and into a new system without a lot of manual work.

October 2016

Dee from Hospitality Restaurant Group

Company Size: 1,001-5,000 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2016

Payroll Admin

We signed on with 321 Forms and they bent over backwards to make "our" wishes come true. I loved the fact I had control over when I exported my employees...Our custom forms apparently cannot function in the "canned" on-boarding system we now have to use. 321 Forms team was and still is awesome.

Pros

That it can be customized

Cons

Slowness at times-but not often

January 2018

Dawn from Dreamation Creations LLC

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 6 months

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

January 2018

Just wasn't what I was expecting

Pros

I think the only pro I could come up with is the cost, I have looked at others and this one seemed reasonable.

Cons

For me, it was to cumbersome and to confusing to use even with help from customer service who was very patient.

September 2018

Loresha from MJ Staffing Solutions, LLC

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

My forms review

Pros

Since the recent update it’s a lot more user friendly which allows my to set up applications quicker.

Cons

So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now

October 2016

Stan from Hospitality Restaurant Group

Company Size: 1,001-5,000 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Excellent Company to work with

321 forms was the most versatile company that we have ever worked with. Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with. If it not for our Franchisor forcing us to change, we would still be with them. We are sorry we left.

Pros

Willingness to customize the product Personal Service Price