Finding software can be overwhelming. We help HR departments choose the right 360 degree feedback software to manage employee surveys and improve performance reviews.

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ClearCompany

Since 2004, ClearCompany has empowered thousands of companies to attract, screen, and hire better talent, engage their team, and use strategic insights to keep their recruiting competitive.The ClearCompany Talent Management Platfo... Read more

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Recent recommendations: 118 recommendations

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Trakstar Performance ManagementFrontRunners 2021

Trakstar is a cloud-based Human Resource Management (HRM) solution that provides HR professionals employee evaluation functionalities like performance review, goal management, 360-degree feedback and succession planning. With... Read more

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Recent recommendations: 27 recommendations

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Workzoom

Workzoom by Nortek is the all-you-need cloud-based people management platform that helps clients simplify HR, payroll, benefits, time, recruiting, performance, learning, expense management and much more. Workzoom has all the funct... Read more

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Recent recommendations: 21 recommendations

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PerformYard TalentFrontRunners 2021

PerformYard is a cloud-based feedback and corporate performance management solution that allows users to set goals and track performance. The solution also helps in other human resources (HR) processes such as onboarding and organ... Read more

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Recent recommendations: 20 recommendations

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Motivosity

Motivosity is a cloud-based employee recognition solution, which assists small to large organizations with performance tracking and benchmarking. Key features include peer-to-peer social recognition, feedback collection, monetary ... Read more

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Recent recommendations: 10 recommendations

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BizMerlin

BizMerlinHR is a cloud-based human resource management solution that helps mid to large enterprises manage the entire employee lifecycle, from onboarding to comprehensive employee records to performance management to team retentio... Read more

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Recent recommendations: 8 recommendations

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SpidergapFrontRunners 2021

Spidergap is a cloud-based 360 degree feedback assessment solution designed for businesses of all sizes. Spidergap provides built-in templates or users can create customized questionnaires to gather feedback. Spidergap provid... Read more

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Recent recommendations: 7 recommendations

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CRG emPerform

CRG emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud. CRG emPer... Read more

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Recent recommendations: 7 recommendations

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WinningTemp

Winningtemp is a cloud-based software designed to help businesses leverage artificial intelligence (AI) technology and machine learning algorithms to measure employees' engagement and job satisfaction rates. Professionals can crea... Read more

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Recent recommendations: 6 recommendations

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Perked!

Perked! is an employee feedback and people analytics platform designed using organizational psychology and data science. Through employee engagement and continuous pulse surveys, advanced data analytics and a reporting dashbo... Read more

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Recent recommendations: 4 recommendations

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Inspire

Inspire Software is a cloud-based solution that helps small to large businesses manage employee performance through 360-degree feedback and recognition tools. It comes with a Goals Science module, which allows enterprises to creat... Read more

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Recent recommendations: 3 recommendations

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Engagedly

Engagedly is a cloud-based workforce management solution that offers integrated applications to manage on-boarding, employee learning, performance review and goal management. The solution focuses on communication and collaboration... Read more

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Recent recommendations: 1 recommendations

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Quantum Workplace

Quantum Workplace is a cloud-based human resources (HR) solution. The solution is designed for employee engagement. Key features include functionality for surveys, goals, recognition, feedback, ideas, alerts and analytics. Qu... Read more

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Recent recommendations: 1 recommendations

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SurveyMonkey

SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run... Read more

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PeopleHR

Designed for small to mid-sized businesses, PeopleHR provides a platform for all key HR functions, including applicant tracking, personnel tracking, performance review, and more. The system includes an employee-tracking database, ... Read more

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Alchemer

Alchemer (Formerly SurveyGizmo) is a cloud-based survey solution for enterprises of all sizes. It’s suitable for industries such as market research, health care, compliance, marketing, nonprofit and education. Primary features inc... Read more

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Insights

Insights is a cloud-based strategy and performance management solution that assists small to large-sized organizations with goal setting and performance tracking. Its key features include self/peer appraisals, 360-degree feedback,... Read more

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CheckMarket

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notification... Read more

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Hi5FrontRunners 2021

Hi5 is an employee recognition solution that enables startups, businesses and non-profit organizations to improve staff's performance and acknowledgment on a centralized platform. Professionals can receive feedback from employees ... Read more

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Reviewsnap

Founded in 2007, Reviewsnap offers an integrated suite of talent management solutions spanning performance reviews, compensation management and learning management. The web-based solution allows businesses to streamline the perfor... Read more

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Buyers guide


Last Updated: April 15, 2021

What Is 360 Degree Feedback Software?

360 degree feedback software allows organizations to gather feedback on employees from their managers, direct reports, and peers. The software helps in generating insights about employee performance and creating goals for them based on feedback results.

Giving and receiving feedback is a key activity that helps employees improve their skill development within an organization. It is also used by companies as a major part of the performance appraisal process. The process of 360 feedback identifies individual strengths, weaknesses and areas for improvement that help managers create development plans for their team members.

Gathering feedback from multiple stakeholders also provides insights about various areas of professional expertise that can be improved through training courses or other methods. This helps HR teams identify training needs for employees and plan sessions to be conducted by internal or external trainers. Solutions created specifically to manage and track the process of 360 degree feedback can help automate this process so it runs smoothly and efficiently.

This guide can help potential buyers find the best 360 feedback solution for their needs. Here’s what we’ll cover:

Common Features of 360 Degree Feedback Software
Benefits of 360 Degree Feedback Software
Key Considerations for 360 Degree Feedback Software

360 degree feedback software efficiently manages the entire feedback collection and distribution process by automating the steps involved. Such solutions enable people to fill out a survey in the language of their choice, generate insightful analytics and provide real-time feedback to employees. This software allows managers and human resources (HR) teams to create short and long term goals for their staff members based on the results. These goals can then be tracked on a regular basis to monitor an employee’s progress towards them.

Common Features of 360 Degree Feedback Software

Most 360 degree feedback solutions offer some or all of the following functionality:

Customizable question library Allows users to select feedback questions from an existing library within the software. These questions can also be customized by modifying the text or rating scales. Users can make the comment section mandatory or optional for feedback providers. Questions can also be grouped together according to competency.
Evaluation templates Provides pre-set templates to quickly design, distribute and manage feedback surveys. These templates can be selected on the basis of an employee’s role, such as surveys for leadership assessment, manager evaluation, co-worker evaluation and overall employee evaluation. The template can also be customized to ensure specific information is captured based on an organization’s unique needs.
Reporting and analytics Enables managers to create customized reports for an individual, department, team or company. Individual reports can be compared with team averages to identify underperforming employees. Scores for all questions can be presented in charts and graphs, which makes it easy for HR teams and managers to draw meaningful conclusions.
Rater selection Offers flexibility by allowing either the manager or employee to select the raters who will provide feedback on each participant. In order to generate holistic feedback, raters can include a mix of peers, team members, direct reports, business partners and clients. Maximum reviewer participation is ensured by providing full anonymity to raters and keeping the feedback results confidential.
Statistics dashboard Access to real-time graphical data is given to team managers to view the status of completed and pending surveys. They can also send notifications to raters to complete the survey within a specified time frame. Feedback summary is displayed on a dashboard, which helps managers to quickly view strengths and weaknesses at the team level.
Multi-language support For organizations operating globally, it’s necessary that feedback surveys be available in multiple languages. The availability of survey only in one language can result in low participation rates, which defeats the overall purpose of 360 degree feedback.
Third-party integration Many 360 degree feedback solutions integrate with existing human resource information systems (HRIS) to ensure all data is synced and no manual duplication is required.

Benefits of 360 Degree Feedback Software

There are many benefits that can result from the implementation of 360 degree feedback software. Some of these benefits include:

Identify top performers: Reward and recognition is one of the best ways to boost employee morale and motivate them to perform better. A 360 degree feedback management solution helps team managers and HR professionals to identify their top performing team members so they can reward them accordingly, whether through increased responsibility, compensation, promotion etc.

Identify blind spots: Blind spots are the strengths or weaknesses of individuals that are unknown to them, but are generally identified by their peers or seniors within the organization. 360 degree feedback software provides feedback from multiple raters that can help uncover these blind spots and let employees know their potential strengths and improvement areas. Identifying these blind spots can also help managers develop the right training plan for employees to assist them in their career development.

Reduce the risk of discrimination: Since feedback in 360 degree solutions flows from multiple people performing different job roles, any discrimination against an individual on the basis of age, gender, or other factors is drastically reduced. This can help organizations avoid running into any possible legal trouble surrounding performance evaluations.

Key Considerations for 360 Degree Feedback Software

Here are a few things to keep in mind as you evaluate 360 degree feedback software:

Deployment method: A 360 degree feedback solution is either deployed on-premise or accessed through a web browser. For SMBs, a web-based solution with cloud storage is often preferred as it generally involves no upfront costs and operates on a pay-as-you-go model. The subscription can usually be upgraded or downgraded on the basis of your organizational needs.

Simple administration: Any tool you choose should offer an intuitive administrative interface that makes it easy to use and quick to design surveys. It should also offer users complete control by enabling certain people to monitor survey progress, send email or text reminders and make adjustments to survey questions as needed.

 

FrontRunners

Your Guide to Top 360 Degree Feedback Software, January 2021

Software Advice uses reviews from real software users to highlight the top-rated 360 Degree Feedback Software products in North America.

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“Usability” includes user ratings for Functionality and Ease of Use.“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.Reviews analysis period: The reviews analysis period spans two years and ends on the 15th of the month prior to publication.