TeamPay by ADP™ Software

4.10 / 5 (31)

Our advisors have recommended this product 3 times in the last 30 days

About TeamPay by ADP™


TeamPay by ADP is a payroll solution designed for Canadian small business owners. The solution is cloud-based, protected by double-layer authentication, and allows users to access systems from multiple devices through a secure system.

TeamPay by ADP allows users to access tax forms, pay statements, and set up direct deposit from a singular system. The system is updated with the changing rules and regulations, helping users avoid fines and penalties, while also scaling with their business as new employees are hired.

TeamPay by ADP provides year-end checklists to help make the process run smoothly. In addition, there are built-in wizards and users are assisted while setting up and managing their first round of pay periods. Support is provided via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

31 Reviews of TeamPay by ADP™

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(13)

4 stars

(9)

3 stars

(8)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 31 reviews

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July 2017

Tom from White Allen

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

ADP is the best I have used so far.

just easy to use

Pros

I used ADP for 5 year at a job, when I left I used another product. They were using Reynolds and it was awful to navigate. Now I'm back with ADP and not using it for 2 year it was very easy to get back to using it.

Cons

Sometimes there are a lot of updates that happen and things will change. Will take some time to get the understanding of it

May 2018

Ellis from Wrap

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2018

Excelent system

Pros

Ability to track my teams hours and asure they are getting paid properly. Easy to use and has enough functions.

Cons

Product does go offline at times and can cause issues with being able to track time. Dificult to have updated time off on this product.

August 2018

Derek from Andrews International

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2018

Great Payroll Software

Pros

The mobile version is great and very easy to use.

Cons

It is an overall great product and no complaints.

May 2018

Wendy from 2nd Wind Consulting, LLC

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2018

Wonderful overall payroll service with amazing help and accuracy.

Pros

The flexibility that is offered with the mobile app and the incredible customer support are what make this the best product of its kind.

Cons

It is not inexpensive, but in this case you truly get what you pay for. There is nothing that I have needed that ADP can't help with. The customer service team is responsive, and extremely helpful so paying a little more is a good value.

April 2018

Elizabeth from Historica Canada

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2018

Value for money can definitely be better compared to their competitors. Features need to be updated

Pros

The software is easy to use but features should be updated to keep up with their competitors. Compared to their competitors, ADP needs to revisit its costs & product features.

Cons

The program lacks features. More features mobility and reports can definitely use some updates. Overall, it is ok.

May 2019

robin from Autofactory

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2019

Great way to track your pay

Pros

I like that my W2 would get instantly uploaded each year and I could access it to file my taxes before my dealership even got around to handing out the printed W2.

Cons

Nothing, it was easy to use and gave me access to the information I needed.

April 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2018

Payroll services at the highest level - cool to work with ADP !

Pros

The report writer is one of the best I have used.
It's take the power of query writing, previously reserved attained by your business intelligence group and puts it in the hands of every-day users.

Cons

In the report writer there are hundreds of fields to choose from and it would be nice if a summary of the fields being utilized by our company was provided.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

November 2018

Organized and Colorfully Explanatory

Overall experience is satisfactory. I wish more companies would use ADP because of how user friendly it is.

Pros

There was a pie-chart feature to help understand where each portion of the paycheck went to. Ie: Federal Tax, State Tax, Medicare, and Take Home. It's very user friendly and they make it easy to recover your password if you ever forget it.

Cons

When it came to receiving feedback from customer care regarding inquiries, it was like pulling teeth. On numerous occasions, I finally decided to just got through my HR supervisor who oversaw payroll.

October 2018

Michael from Trilogy-Net Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2018

Excellent all round payroll

Pros

always easy to use
Quick access from anywhere via an internet browser
ADP reps are easy to reach and always willing to help you get to where you are wanting and figuring out what you might have done wrong

Cons

They are so large that it can take time to get a rep on the phone. Once on the phone, it's all good though!

December 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2017

There was a learning curve but once it was learned it was very easy to use.

Pros

I loved that there was a mobile app. Of course it is limited but for a quick look when not in the office it helped so much. It did what it was meant to do. Fully satisfied.

May 2019

Tyler from Embotics Corporation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2019

Compared to other providers this is the easiest to use

Since switching to ADP team pay, it has become much easier to access old pay stub and tax documents. I would strongly recommend for small -> medium sized businesses.

Pros

The mobile app is fantastic. Compared to other providers it is very easy to get paystubs, and tax documents.

Cons

The login username is hard to remember and there is no way to edit it, or create an alternate login. There is also no option to create a notification of new pay stub.

November 2018

Corrie from Stitch Fix

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

Super Easy to Use

Pros

I love how easy it is to review my paystubs in the app and the touch log-in for easy access. It's so easy to use.

Cons

Having to resubmit permission to use the touch log-in can be annoying.

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0