Ascentis


 

Ascentis offers a cloud-based human capital management (HCM) suite designed for midsize companies of all industries. It includes HR and benefits, recruiting and onboarding, talent management, time and attendance and payroll.

Ascentis HR provides insights into trends with deep analytics within employee metrics. Ascentis’ mobile experience for HR managers and employees offers access to data.

Ascentis Time is a fully-automated time and attendance solution that features online timesheets, clock in/out functionality, scheduling and more.

Ascentis Payroll allows clients to process payroll in real time, with live processing and auditing. Ascentis Payroll syncs with Ascentis HR and Time and offers a wide range of built-in reports.

Ascentis Talent Management allows managers to fine tune performance in real time, through a mobile interface.

Ascentis Recruiting supports applicant portals delivered directly to the business’ website for corporate branding and control.

 

Ascentis - Dashboard
 
  • Ascentis - Dashboard
    Dashboard
  • Ascentis - Paycheck simulator
    Paycheck simulator
  • Ascentis - Employee details
    Employee details
  • Ascentis - Task scheduling
    Task scheduling
  • Ascentis - Learning analysis
    Learning analysis
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

35 Reviews of Ascentis

 

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Software Advice Reviews (30)
More Reviews (5)

Showing 1-20 of 30

Haley from Positive Equation
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great program for timekeeping

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have always been pleased with Ascentis for timekeeping. I know exactly how to use the features and have kept my hours tracked through this software.

Cons

I haven't had any problems until this point! We only use Ascentis to keep track of hours worked and it works well

Review Source
 
 

Mark from Accounting
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Employee self-service solution works OK but has room to improve

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

All of your employee self-service options, from paycheck and W4 integration to benefits selection are integrated into one self-service solution.

Cons

Timecard and payroll are not integrated directly, thus we must work directly with third parties, which can create problems if there is a problem with payroll.

Review Source
 
 

Nathaniel from MRM//McCann
Specialty: Banking
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Everything you need under one roof.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Lots of integrations, great for tons of people, well managed and thoughtful design.

Pros

Employee information, comfortably managed. Useful links provided to everything you need to manage employees, or as an employee, everything you need to keep yourself on track.

Cons

Organization can be cumbersome and annoying, but it's a good problem to have. Slow, clunky load times.

Review Source
 
 

Shea from Universal Services
Specialty: Construction / Contracting
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

It is just an ok program for recruiting and HR functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is user friendly, easy to edit, and organized. It can pull reports and send candidates automated responses.

Cons

It could have a better layout, seems a bit repetitive in certain sections. When calling support sometimes it does take a while on the phone.

Review Source
 
 

Chris from ALTA IT Services
Specialty: Staffing Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Good for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product was easy to use and the interface was easy. You can customize a lot of the features you want.

Cons

As your organization grows you will need to put in more work updating a lot of records (as a lot of the software out there)

Review Source
 
 

Kyle from VSC Fire and Security
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Ascentis fills a niche that has a vacuum but is not complete

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

What took it over the top with poor satisfaction is that they tried to be good partners but as of late they just throw in the towel and want money.

Pros

Ascentis does the benefits, applicants and other HR functions on a basic level. Let me stress basic level.

Cons

If you want any integrations or some of the complexities when have beyond 100 employees, would suggest not utilizing Ascentis. Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.

Review Source
 
 

Ashley from Prime Retail Services, Inc.
Specialty: Construction / Contracting
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Good experience, has made my work load easier to handle and saved a lot of time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think this product is great. Our company is uniquely structure and has difficulty with systems fitting our needs. Ascentis gives us control to customize the system to how we need it, the only draw back is understanding the details on how things flow and what changes effect other areas.

Pros

The best part about Ascentis is the versatility and customization. Everything flows together so it cuts down on duplicate work. The reporting is great and I like how we can basically create any report we need.

Cons

Sometimes it is hard to determine what flows to what and how certain things / changes effect other parts of the system. Can be complicated to figure out. Deadlines for Quarterly and annual filings are hard to meet.

Review Source
 
 

Donna from Summit Resource International
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

starting out

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our first week using, we've had a few things that needed fixed. Par for the course for anything new. Hope we grow to love it. It's our first HR software.

Pros

Adjusting to this new software, all first-time users. Getting used to the format and all it has to offer.

Cons

Some employees are asking HR to check with Ascentis to see if an app is available for mobile users. Hope so!

Review Source
 
 

Terrie from Ocean Gold Seafood
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

We transitioned a few months ago. The experience was fantastic!! Awesome support and training.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would definitely recommend Ascentis to anyone ... large or small company. Our transition to Ascentis was well supported and has opened our processes up to today's world.

Pros

Ascentis is very user friendly. I'm still getting familiar with a lot of the features but I have not found anything to this point that is overly challenging or difficult to get understand. I like the way HR and Payroll sync, which eliminates double entry. And our supervisors love the access to their crews through Self Service

Cons

The reporting features are somewhat challenging only because I'm still getting used to them. There are a lot of selections and I'm still finding my pathways

Review Source
 
 

Angela from Keypoint Intelligence
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Moving to Ascentis Was the Best Decision We Made for our Organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have never worked with a vendor who was so organized and supportive of us reaching our goals. There was never a gap when we needed help--calls and emails are always returned promptly. They are a great organization that employees top-notch experts who are there to help you. Wish other organization ran this smoothly.

Pros

The implementation process is so well-planned. You have a team of experts supporting you for each module and they really work with you to learn and get through building. They also hold you accountable for your "homework assignments" to keep you on-track for your go-live date. This was helpful to us because we are so busy but they held our feet to the fire with deadlines (and we met our go-live date with ease). Our employees like the easy to use system and we have received much positive feedback since rolling out.

Cons

Needing to use a Remote Desktop to access the back-end for set up and maintenance is cumbersome. I had to invest in a second monitor to make it easier. The end-user's interface (Employee Self Service) is 100% web-based, so no issues there. This is truly my only complaint. Everything else they said they system could do really is possible. They are honest in what they sell.

Review Source
 
 

Connie from Durham Convention & Visitors Bureau
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Long-term user of HR Office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've used HR Office for about 20 years now -- started out with the in-house Access version and have used the .asp version since about 2001/2002.

Pros

I like that it's cloud-based, but most importantly for us, it offers employee self-service for PTO requests and information updates. The key reason we've stayed with this system is that it provides automatic calculations of paid time off based on a formula we set up, automatically changing accruals on employee anniversary dates. It also allows us to easily calculate PTO that will be earned through the end of the fiscal year since we allow staff to schedule (and generally use) PTO in advance of accrual. The calculations take into consideration any accrual rate changes and adjusts out any dates already scheduled. There are other HR solutions with a simpler interface, but this feature was a deal-breaker for us. The PTO request workflows can allow for more than one approval level and sends email alerts. Support has generally been very good in all the years I've used it.

Cons

We only have 30 staff members, but years ago, they implemented a rate based on a minimum of 50 users. We recently implemented the self service to manage PTO requests and overall, we're thrilled to have made that move (we have multi-tiered approvals, which they didn't have in the past). I would really like to have more customizable fields in the request form to prompt the user for key information the supervisor needs to make an approval decision. The interface is sometimes very slow to load for the HR admin (it's a remote desktop configuration). Some of it's not intuitive -- when setting up a new employee and their PTO accrual, we get a prompt that the person is not employed 40 hours (part of our PTO calculation criteria), but rather than the person's hours worked being in the main employee tabs, you have to click out and go to a completely separate area to indicate that they are full time.

Review Source
 
 

Dipika from Microsoft
Specialty: Engineering
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

My experience with Ascentis HR has been one of ease. It is an intuitive software.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Simple and easy to understand interface
It is very intuitive
Has many usable and functional modules

Cons

Maybe add more modules to help on other areas apart from collecting compensation details
Make section for performance reviews within it

Review Source
 
 

Margaret from ThreeCs
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

We switched from an old-fashioned punch clock to this software a couple of years ago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a vast improvement to our old system and we are generally pleased.
Multiple areas to personalize the system and classify the employees (ability to assign departments, etc.)

Review Source
 
 

Shea from Universal Services
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy implementation, user friendly. Lots of nice features and functions, customizable to our company!

Cons

Feel like implementation could be done more quickly. Other than that I think it is good over all and I would recommend.

Review Source
 
 

Vanessa from DPS
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

The best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommend!

Pros

Very knowledgable, practice and quick .
Able to keep track of hours and benefits without having to wait on HR.

 
 

Anita from Business Health Solutions / Michigan Urgent Care & Occupational Health
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Overall quite pleased with Ascentis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really do like the Ascentis system and would highly recommend it because it offers a lot of functionality and great value for a mid size employer. Many similar systems are often priced significantly higher or out of reach.

Pros

The Ascentis payroll and HR systems offer a lot of functionality and value for the money. Their customer service is very good. It's a very good system for a mid size employer group.

Cons

It is not a single sign on system and the HR changes don't automatically update in Payroll. Once changes are made in HR you have to go in to Payroll and individually approve the changes. While it is a good feature as a last step to double check your changes, it can also be time consuming depending upon the amount of changes to be approved. Also, it is easy to forget to update the change in Payroll if you get busy or distracted.

 
 

Nicole from Western Golf Properties
Specialty: Hospitality / Travel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Ascentis Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The easy of use is great. The implementation team is fantastic! Our company experience has been great. We transitioned to several modules that included: HR, Payroll, Time, Recruiting/Onboarding, Performance Management and Learning. Each team lead has been responsive and has provided great support and education thru the process. Support members are extremely knowledgeable and timely.

Cons

Only concern could be working with several other systems vs. single system. We view this as both a pro and con, but the pros out weigh the con's, without a doubt.

 
 

Marci from STAT Imaging Solutions LLC
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Happy we made the switch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I chose Ascentis in a very short time frame after viewing 10 Payroll/HR/Timekeeping software solutions. I am very happy I made the choice I did! The software is flexible, reliable and accurate - three must-haves in payroll.

Pros

It is completely customizable, no "cookie cutter" software with Ascentis. The implementation team is great and they helped keep us on track for an expedited roll out.

Cons

Timekeeping side (Novatime) can be a little slower in response for support, but the product itself is amazing.

 
 

Savitha from The NorthTide Group
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Ascentis

Ease-of-use

Functionality

Product Quality

Customer Support

Ascentis is very user-friendly. All fields are self-explanatory. You need no guidance to use this product. It is very simple to use. I highly recommend this product.

 
 

Sharie from DreamBox Learning
Specialty: Software / Technology

December 2015

December 2015

Ascentis is a great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Great customer service and the product is very intuitive and easy to use.

Likes Least

Lack of training classes - it's all online videos.

Recommendations

Try to go through all the possible workflows for what you will be doing in the system

 
 
 
Showing 1-5 of 5

Lillia from Embrace Home Loans

June 2018

June 2018

Great HRIS system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ascentis was our HRIS system several years ago and it was a great way to keep all of our employee data. It was very customizable and the help desk was great!

Cons

Unfortunately the remote desktop style was not for us and we moved to a cloud based HRIS system. But I do miss the flexibility of HRO.

Review Source: Capterra
 


June 2018

June 2018

Good product needs some tweaks

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Easily update and track employees and payroll.

Pros

Finally getting away from useless paper! I used the HR side and information updated was easily transferred to the payroll side. Employee self service is great (if your employees know how to use computers) they can update all of their information and can even complete open enrollment online.

Cons

The transition was a nightmare. I'm not sure how of that was on their end or ours. When did calls about the implementation their team often did not understand our concerns and questions making the transition even more difficult than it needed to be.
I did not handle payroll but our payroll specialist said it was missing features our old basic software could handle such as different pay rates for employees who work different shifts.

Review Source: Capterra
 

Caley from La Cantar Animal Hospital

May 2018

May 2018

Good for HR but not very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great for posting jobs and applicant review. Very easy to use in that aspect. Keeps track of salary input and review status as well as employee longevity.

Cons

Back end of Ascentis is not very user friendly at all for mass communication and employee portal information unless you are very experienced in HTML format.

Review Source: Capterra
 


May 2018

May 2018

We use Ascentis for our entire HR/payroll system. Overall has helped but lack of flexibility hurts.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The biggest is having an automated solution for our employees who work in may different locations and areas.

Pros

The ability to roll out HR solutions for all employees and customize into our internal website has been helpful.

Cons

Ascentis does not have its own in-house timekeeping software and so we interface with an external software which makes the process more difficult than necessary. Add-ons are also generally costly while the software package itself without add-ons is fairly expensive as well.

Review Source: Capterra
 

Karen from TruStone Financial

June 2017

June 2017

small and customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customizable, more one-on-one support when you wanted to set up the programs. The initial consult was involved.

Cons

You have to know exactly what you want/need or it gets set up incorrectly. This most likely due to inability of small org to really recommend a best practice, or detail consequences to the business of decisions.

Review Source: Capterra