Used on medium sized groups

Pros

The EDI feeds are great. They really take tasks away from the employer and broker. The reporting functionalities are also nice

Cons

Too large for smaller sized groups. Even for our 75 Employee groups, sometimes the breadth of the software was overwhelming.

The Swiftness of bswift

The customer support center I would consider to be best in class. They have a level of service response time that is quite rapid in its turn around.

Pros

To state that the benefits enrollment platform is user friendly would be a gross understatement. The platform is user interactive! The software is written for maximum end user interaction that is both intuitive and engaging. The tutorial is set up like a guided tour that guides the user step by step to achieve real outcomes and without annoying sidebar simulations. They smartly even include a feature to turn the guide off for the more savvy users.

Cons

If I were to complain about the bswift platform I would have to said that the animation is bit staid and stiff but it does not in any way detract from the end user experience.

bswift is a solid benefit administration platform - one of the best

I have placed bswift with many clients - especially those in the healthcare industry. The software has streamlined benefit enrollment, ongoing changes, new hires and ACA.

Pros

Configurability - able to accommodate complex benefit and contribution structures. You can also apply wellness credits.

Cons

Ask Emma - I am not a big fan of the avatar. Perhaps at somepoint Emma will transition to a more AI experience.

Good benefits/HRIS system but some cumbersome features

One stop shopping when I need to look up employee info

Pros

BSwift has a user friendly interface making data entry and retrieval quite straightforward. The system is very flexible - you can customize many features to fit your needs.

Cons

The reporting feature is very powerful and flexible, however this is also cumbersome. The canned reports are not always what you want and to make custom reports it can be quite confusing. I usually need help from my benefits consultant to create the exact reports I need and then I use those custom reports.

bswift review

bswift review

Pros

I'm given a debit card to directly deduct amount of charges.

Cons

Have to be careful about going over the amount. Would need to specify to POS the exact amount to charge and split the charge if necessary.

One of our insurance carriers (UNUM) has partnered with bSwift

Pros

While we have just been introduced to this availability we have not totally integrated in with our book of business with UNUM. Thus, the "bad" (i.e., one star rating).