CakeHR by Sage Software

4.45 / 5 (284) FrontRunners

Our advisors have recommended this product 29 times in the last 30 days

What is CakeHR by Sage?

CakeHR by Sage is a cloud-based human resource management solution that integrates core features like 360 feedback, workforce management, performance appraisal, and attendance tracking. The CakeHR scheduling platform supports time-off policies and blackout days. A company directory with team roles and organizational charts is included with this solution. 

CakeHR provides tools that can automate repetitive tasks. Furthermore, sick leaves can be requested directly from the dashboard without initiating email chains. Each employee has a separate login and access permission level to safeguard sensitive information. Benefits, documents, and emergency tabs can be hidden for enhanced privacy. Users get a bird’s eye view of key data points like upcomin...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

284 Reviews of CakeHR by Sage

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(150)

150

4 stars

(115)

115

3 stars

(18)

18

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 284 results

June 2019

Nicole from phew Limited

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Easy to set up and run

Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner.

Pros

I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook.

Cons

The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually.

Reasons for Choosing CakeHR by Sage

Bamboo's functionality is great, but was much more than we needed, and was significantly more expensive.

Response from HR Bakery

Replied June 2019

Dear Nicole, I'm so glad to hear that you are enjoying your experience with CakeHR! There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand. So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :) With thanks, Viktorija

June 2019

Robert from Gempool

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

June 2019

Cake HR - Solid Technology

Pros

Its simple, does what it says it will do. Personally I like how it syncs with the calendar.

Cons

I took a week off during easter. We have down on it a company day on Good Friday and Bank Holiday on the Monday. Both days were taken from Annual leave.

Reasons for Choosing CakeHR by Sage

Just made sense for us at the time for reasons mentioned above. I can't even remember if there was a difference in price. But it was close and would urge others to look at it also.

Response from HR Bakery

Replied June 2019

Dear Robert, Thank you very much for reaching out! I'll contact you directly, to go through Leave management once again, as mentioned issue can be resolved, a few clicks is all it takes :) With thanks, Viktorija

June 2020

André from Mindera

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

June 2020

Really nice HR tool

Overall I was quite pleased with the experience while using Cake. We have since moved to another product.

Pros

I really liked the lean interface, which was easy to navigate and perform the operations you had to. I used it from an employee perspective, mostly to schedule my time off.

Cons

Perhaps they could allow "normal" users to create custom dashboards, and have different types of activities in the paltform.

June 2019

Teona from GCF Partners

Company Size: 11-50 employees

Industry: Investment Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

June 2019

HR Module

it's comfortable in use comparing with our previous HR portal, but definitely it's not tailor-made for customers and our contact person in support team is negligent and not professional

Pros

it's easy to use. has nice interface. n/a

Cons

1. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app 2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone 3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical. 4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something

Response from HR Bakery

Replied June 2019

Dear Teona, Our entire team apologizes that our service did not satisfy your expectations. We set a high standards for ourselves and are truly sorry to hear that those standards were not met in your interaction with our business. CakeHR team love helping clients and I am sure we did not intend to make you feel left out by contacting your colleague instead. We will internally investigate this situation to make sure those misunderstandings does not happen again. I will contact you directly to determine how we can provide you with a solution that will make you smile :) Let's get on a call and address this asap, we value your business. Thanks so much for letting us know! Viktorija Customer Success @ CakeHR

July 2019

Matt from Carmalink

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Simple, easy to use HR software

Responsive to concerns, no reliability issues

Pros

Our team uses it to manage our paid time off and remote working policies. It's super simple and easy to use and very cost effective.

Cons

The way it is set up is probably designed for larger teams and takes a bit of effort in order to see everyone's calender as opposed to only the individuals on your 'team'

Reasons for Choosing CakeHR by Sage

A lot more cost effective, simpler and more in line with our needs.

Response from HR Bakery

Replied July 2019

Dear Matt, Thank you very much for your feedback! We suggest using also our CakeHR app, that will help you to manage time-off policies much easier and it's more convenient when you are on the go :) With thanks, Viktorija