What is Cezanne HR?

Cezanne HR is a cloud-based human resource (HR) solution for the midsize UK and international businesses. It includes integrated modules for absence, performance, timesheets, recruitment, onboarding and career and succession planning. The solution provides employee and manager self-service with workflow and alerts. It features native mobile apps, configurable HR portals and forms, HR and manager dashboards, org charting, HR analytics, document management and e-signatures.

The people management module provides users with embedded workflow, automatic alerts and security. The module helps users centralize and organize HR data, reduce administration overheads and gain HR intelligence. It automatically keeps a history of key events such as promotions, moves, train...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

75 Reviews of Cezanne HR

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(36)

36

4 stars

(35)

35

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 75 results

September 2016

Michelle from Volt (Europe)

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

An All Round Helping Hand - Excellent HR Software Solution

Our HR department was a very paper heavy function and we needed something to bring us up to date as quickly, easily and cheaply as possible. We tested a number of options and many of them seemed to have close to everything we needed but when it came to costs, we were always faced with a 'but'. A 'You can have this, but if you want that, it will cost you extra' scenario. The version the sales person had demonstrated to us was always the most expensive option and would cost a great deal more than we have been lead to initially believe. We felt many of the sales people we met with from those companies, had a habit of talking 'at' us. An approach which did not sit well. By chance, we stumbled upon Cezanne at a HR exhibition. The representatives on the day were incredibly friendly, helpful, approachable and the information they provided was very clear and we left them having arranged for a demo of their product. We were impressed with how they 'conversed' about their product and did try the hard sell. We were impressed with the ease of navigation, the fact it was cloud based and therefore always accessible. Things looked even more promising when the figures came back in terms of the cost - the same as had been explained to us when we had spoken to them at the exhibition. No hidden extras! From the very first contact with Cezanne, they were always there to help and always went the extra mile. They uploaded our core data, and after a very worthwhile day of training at their head office in London, we were good to go. We started with around 120 employees when we first integrated Cezanne, and that number has now more than doubled. The performance of Cezanne has remained effective and efficient with no visible signs of slowing down in performance. We have also uploaded the hard copy contents of over half our employee files and still, there has been no drop in performance. We do not operate within just the UK, but rather several offices throughout Europe and Asia, and Cezanne has been able to adapt to the different legalities of each country. Since bringing Cezanne on-board, we have been able to hand over much of the employee administration, to the employees themselves - change of addresses, contact numbers, absence management. We've also streamlined our performance management function to a completely paperless process. It has allowed us to hand over much of the day to day running of employee matters, to the Line Managers. It has negated the need populate multiple reports each month for our directors and senior management, as the data is available to them at the push of a button. We were able to tailor reports to individual managers and assign it to them personally. A very big help in itself as it has freed up a great deal of time for the HR department, allowing us to concentrate on other projects that there simply wasn't time to address before. Cezanne is very much a company that encourages customer feedback. They are keenly interested in ideas and suggestions and actively do what they can to meet the requests and suggestions wherever possible. The customer service and support is absolutely first-class. Issues (and user errors as is often my case) are addressed and resolved extremely promptly. Cezanne HR is definitely a software and a company that I would recommend.

Pros

Software is very straightforward to use with a great user friendly interface. Encourages a greater involvement on the part of the employee and the manager Some of the best customer service I have experienced. The team at Cezanne work with their customers to continually develop and improve the software. They really do listen to the voice of the customer. Has the ability to streamline many HR functions. Has everything - is an all-in-one solution

Cons

Were I to recommend one area of improvement, it would be the interactions available with some of the data on screen. For example, the ability to filter information on screen so that I can control the order in which I'm viewing it, rather than exporting it to an Excel spreadsheet. However, is is a very minor cosmetic point and as a whole I think the product offers huge benefits.

January 2020

fiona from Green Park

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

January 2020

Customer Service is OUTSTANDING

the experience I have had from your support team has truly amazing and something I have not experienced anywhere else - they are to be commended. Nothing is too much trouble & they always check that they issue is resolved before closing off a ticket. They really do care about their customers, rare & delight to find. Customer Service gets 20 out of 10!

Pros

I am not writing about the software I am writing about the customer service, I have used Cezanne for years to authorise holiday & look people up but recently been tasked with having to be the MAIN contact for everything & I am struggling. But your support team go above & beyond and never leave my side until I have fully resolved my issue ([SENSITIVE CONTENT HIDDEN] is outstanding, patient, friendly and goes above & beyond - as do they all, like [SENSITIVE CONTENT HIDDEN] etc)

Cons

not intuitive -hence I need the support of your amazing team

Response from Cezanne HR

Replied January 2020

Thank you so much Fiona. Great to know our UK support team are doing a great job.

November 2019

Alexis from Quantexa

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2019

Cezanne Review

Pros

The diversity of application. Regular updates

Cons

Some customisation in UI (colours) might be difficult to use for some users.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

2.0

Functionality

4.0

January 2019

An adequate HR website that suffers from many minor issues

Cezanne has by and large improved the HR experience here, however a large part of this is due to how poor it was before Cezanne. This is a great idea, with good ideas, that sadly falls short of the mark when considering user function.

Pros

This software makes it easy to contact my company regarding sickness/annual leave/working from home/etc and provides a nice tracker to show exactly how many days I have taken, and, regarding annual leave, how many I have left. The Dashboard is useful for showing a brief overview of everything I have on there, such as unfinished tasks which is a useful reminder. From a management position it is useful as it allows the review of all employee's absences from one location and provides historical evidence of this. Reports on Starters/Leavers are available via email

Cons

Many small issues with the software and the support team. The absence forms are unwieldy and could be greatly improved. One of the greatest improvements that could be made would be the removal of the redundant "OK" button on the absence request form as it literally serves no purpose. The Save button saves it, the Submit Request button submits it, the OK button tricks users into thinking something has been done. The Website itself is somewhat slow to load certain forms however this is manageable. The Home button is simply the Cezanne logo - inexperienced users might struggle to find this. When arranging leave, whether sickness or annual, I need to confirm that my co-workers can cover my shift, Cezanne does not appear to offer any means of CC'ing a co-worker in to the request which would be extremely useful. As a member of IT I require reports regarding Starters and Leavers from Cezanne - these are provided, however expire after a single opening of the link. I appreciate this is for security purposes, however a password protected document would achieve the same aim without totally wiping the data, often requiring re-sending of the email. On certain users in the office Cezanne simply does not work on Internet Explorer and though the support team was contacted several times no fix was ever found. I simply had to install Chrome on each users computer to get it working, however this is suboptimal as IE is the company standard as Chrome cannot be limited so easily.

Response from Cezanne HR

Replied January 2019

We agree with you that the OK button on the absence form is confusing. It is going to be removed shortly (and some other improvements made to this area). However, ii sounds as if a number of the issues you mention such as the logo, reports and team calendars - could be down to the way that your system is set up. If you could let me have your contact information, I can ask someone from our services team to get in touch to set up a call with you and your HR admin. Theyd also be keen to understand the issues you mention with IE as we work hard to make sure the Cezanne HR runs well in all of the modern browsers. We are also working on a more significant refresh of the user interface and would be keen to get some feedback from you. If you are happy to participate in our client research, please let me know.

November 2019

Jill from A.A. Thornton & Co.

Company Size: 51-200 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Cezanne review

The whole experience has been really good - the team are always helpful if we have any queries etc., and the system is really good and easy to use. Starting out with the performance module and so far so good and its a lot easier to use than our old, paper system.

Pros

Its so easy to use for both HR/People staff and our users

Cons

Dont really have any cons compared to the system we came from