What is ClickTime?

ClickTime is a project-based time tracking tool that allows businesses to track, manage, and plan employee time. With ClickTime, you can manage administrative costs, operations, and employee productivity through an always-accessible online time and expense tracking platform.

Using ClickTime, managers can analyze employee time and better understand team resources, meet project deadlines, and stay on budget. ClickTime also offers tools that help automate everyday tasks and reporting, so you don’t have to waste time updating Excel spreadsheets.

It’s clear that different industries have different billing and project management needs, which means you need a customizable time tracking tool that works for you. ClickTime serves customers in a wide...


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Supported Operating System(s):

Web browser (OS agnostic)

186 Reviews of ClickTime

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(118)

118

4 stars

(60)

60

3 stars

(7)

7

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 186 results

March 2020

Paul from PCR Environmental, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Great for Time and Expense Tracking

We've been using ClickTime for over a decade and I wouldn't want to track time to different projects from different staff or consultants any other way.

Pros

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Cons

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

Response from Clicktime.com

Replied March 2020

Hi Paul, Thank you so very much for your wonderful review of ClickTime. We are thrilled to hear that is has been so successful for you and your team! Have a fantastic day! Best, Brea Phillips ClickTime | Customer Success Manager

March 2020

Joel from Northeast Forest and Fire Management, LLC

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

March 2020

Easy to use and enables me to do my work not spend all my time running the software

It is dependable and easy to use.

Pros

ClickTime is extremely easy to learn. I had no problems setting it up and my employees have had no problems using it. The software enables me to have employees enter time and expenses themselves with a high degree of accuracy, quickly, and easily. I did not have to reconfigure my operations to use the software it worked how I was configured because of its adaptability.

Cons

Not having a plan that covers multiple people for a flat rate is an issue. Also given the frequently changing staffing levels and that I use per diem employees the monthly subscription by person while flexible for most is an issue for my operations. The software does not have the ability to automatically track compensation time or accumulate it and use it, nor does the time off module have an accumulation rule set that works for me. If I could create compensation and time off accumulation rules by hours worked or weeks worked, it would be better, and I would get the time off module.

Reasons for Choosing ClickTime

It was one of only a few products that did time and expenses easily, simple to use and setup, and a reasonable price.

Response from Clicktime.com

Replied March 2020

Hi Joel, Thank you for your thoughtful feedback. We're glad to hear that ClickTime has been beneficial for you and your staff in many ways over the last 2+ years. We recognize your request for compensation time and more flexibility around our pricing structure because your staffing changes over time. We will work with our product team to address these issues and look forward to continuing to partner with you for a long time to come! Thanks, Ethan

August 2020

Cathy from Self Employed

Company Size: 1 employee

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

ClickTime saves time & money

Clicktime had me up and running within a week and everyone likes using it. Clicktime is a win win.

Pros

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Cons

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

Reasons for Choosing ClickTime

Clicktime is made for Nonprofits, it was easy to setup because it fits the nonprofit reporting structure, the price is right and it has expense reports too.

March 2020

Brittany from North Carolina Coastal Federation

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2020

Helpful tool, but could be more helpful

This has been a helpful tool for our company, and with little funds as a nonprofit, the price is pretty good as well. Employees, supervisors, and admin use this daily to help get our work done

Pros

I like that my employees can easily divvy up time spent on program and grant related activities. As an administrator, I like the time off module because it helps to track vacation requests and automatically sends to a supervisor (reducing time and paper). The vacation accrual feature in this module is also helpful to reduce time and allows employees to check their balance at any time without bugging me for it. We also use the expense module and that has become helpful as well in reducing paper and time for supervisors.

Cons

It would be helpful to be able to adjust expenses on the admin side after they have been submitted. If a change needs to be made to an expense project/job, admin can not adjust it, instead you have to reject it, have the employee change it and then resubmit it. Also while most reports work well for my needs, I have tried working with support to get a nice report with an employees expense sheet followed by the applicable receipts (being able to select a expense sheet status, or date range would be a cherry on top). I was told this kind of report would cost extra because it is customized. It seems to me this would a natural report for an expense module. Currently I have to pull all expense sheets, and pull all receipts and piece them together. Also when I added the expense module I was told it integrated with Quickbooks. However, it only integrates with the Desktop version, not the Online version.

Response from Clicktime.com

Replied March 2020

Hi Brittney! Thank you so very much for your review of ClickTime. I am going to reach out to you directly to share some great news. I have a way for you to be able to print out expense sheets with attached receipts, (without having to have a customized report) and I will be happy to get you our NEW QB Online connector! I am so very glad that you were able to share your needs so we know how best to serve you and your team. I will be in touch. Best Regards, Brea Phillips ClickTime | Customer Success Manager

July 2020

Shannon from RiversEdge West

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

ClickTime Applicability for a Small Nonprofit

Overall, our experience with ClickTime has been exceptional. As we were looking to upgrade our account, the support team was extremely helpful in providing in depth information regarding the various features available, allowed for a 30 day free trail, and walked us through the various functions of the upgrade through an interactive webinar. ClickTime is not only cost effective, it is user friendly, has a wide array of features and upgrades and the customer service is professional and easily accessible.

Pros

ClickTime provides a very practical and streamlined approach for managing staff and various program budgets. The Reports feature in particular is extremely helpful in tracking and reporting on grants. We can easily run reports for costs associated with an entire grant project, or break this down into specific jobs and even projects both in terms of staff time as well as associated expenses. There are so many different options for running reports, depending on the objective and the system is very easy to navigate. Our organization recently upgraded and added the Insights feature to our ClickTime account. This feature provides more in depth budget tracking and a quick way to look at all grants from one screen in real time. Not only does this provide more in depth analysis of specific budgets (over the life of a grant), it saves time by allowing management to do quick financial check ins, in between more in depth reporting.

Cons

In relation to the Insights feature, the budget summaries and analysis do not include any associated expenses so a separate report has to be completed to get the full budget picture. While this adds another step, it is not a huge deal in relation to the functionality of ClickTime as a whole, rather it is just a small opportunity for ClickTime to hone in even more on this feature.

Response from Clicktime.com

Replied July 2020

Hi Shannon, Thank you so very much for your review of ClickTime. I am glad that your experience has been exceptional and I will absolutely share your feedback about our Support Team. Regarding your request about expenses and our Project Insights module. We have logged your feature request and I have shared this personally with the product team. We thank you for your detailed feedback as it helps us improve the overall experience of ClickTime for all users. Many Thanks, Brea Phillips ClickTime | Customer Success Manager