What is GoalSpan?

GoalSpan is a cloud-based performance and feedback management solution designed to handle workforce engagement. It allows organizations to automatically manage goals and capture feedback from employees.

The solution enables users to set individual goals in line with their organization's vision, strategies and objectives. It further allows managers to track the progress of their employees’ goals and identify where skills can be developed or recognition is required.

Real-time feedback enables users to post comments, share files and tag ideas in a centralized feedback platform. It facilitates group conversations, collaborative assessments and frequent check-ins. In addition, the solution can automatically schedule meetings and add reminders for use...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

15 Reviews of GoalSpan

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Working with Goalspan has been excellent.

Eliminated paper reviews. Allowed a small company to have an affordable tool to manage performance.

Pros

Journal entries, virtual suggestion box, electronic acknowledgements, customization of the software, excellent customer service

Cons

Setting up the evaluation templates at first can cumbersome since you have to enter information in two different areas. But once a template is established the rest are easier to develop.

April 2018

Lisa from David White & Associates

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

I have been a happy customer of GoalSpan since 2010! The Performance Review process made easy!

The software saves time and makes a recurring task of Performance Reviews - setting-up, completing, and storing, a painless process . You can also utilize it to set goals for employees, and communicate with or create notes for an employee, or track an employee's progress. I would recommend that any business with 5+ employees look into it! There is much value in this system.

Pros

It is easy to administer the online system. I went in this year, a little behind schedule, updated my 17 employees information, and scheduled the task of delivering the reviews to our employees and their managers. I used to need assistance for setting up this process, but this year, I was intuitively able to do this myself in less than 15 minutes for email notifications to go out to each person, due to the continual improvements that are being made to the system. I was honestly impressed with how user-friendly it is now. GoalSpan has made a time-consuming , HR duty very easy, if not, enjoyable.

Cons

From an Administrator perspective, you cannot control when and whether the managers complete their tasks or not. You will notice the Employees will complete in a timely manner, but Managers have other priorities and you will have to keep sending notifications and following up with them and explain how it works, most likely!

April 2018

Veronica from Tencate Performance Composites

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

April 2018

Overall good experience with once we became familiar with the software.

Pros

This is a great tool for Managers and Employees to stay on task for company and personal goals. I found the system to be very user friendly for the most part.

Cons

One of the things I didn't care for was setting up events. Another area I struggled with was deleting or making changes on goals.

August 2019

Julieta from Performance Plastics, Inc.

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

GoalSpan is easy to use!

Pros

GoalSpan performance management software is very easy to use.

Cons

If I need to update employee’s information I need to start over from directory- search the employee-updated and again start from directory too many steps.

April 2018

Vanessa from McRoskey Mattress Company

Company Size: 11-50 employees

Industry: Luxury Goods & Jewelry

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Great product with great functionality, reporting & ease of use

The ease of functionality and the cost are benefits to my entire team to have more frequent and easily administered tracking on performance goals and reviews

Pros

From initial contact to implementation to use of this product on an ongoing basis the experience has been stellar. The best part of the system for us is the quality of the product for the cost and the ongoing responsive customer support teams

Cons

We have been using GoalSpan for 3 years and don't have any con's to report in the functionality of the system or the support when issues arise