HireVue is a cloud-based Human Resource Management *HRM) solution that helps businesses functionality to conduct video interviews with candidates. The solution allows job candidates to complete interview questions via an online video interface.
HireVue allows recruiters to curate specific interview questions for each open role, and when a promising candidate applies, recruiters can then send these questions to the applicant. The applicant then records his or her answers using HireVue and sends their responses back to the recruiter, which are then reviewed by them.
In addition to facilitating video interviews, HireVue also serves as an applicant tracking system (ATS), where recruiters can track where applicants are in the hiring process and correspondence they have had with each candidate. Recruiters can also share videos with hiring managers and rate each candidate’s responses. The solution also offers applications for iOS and Android mobile devices.
HireVue offers support via email, phone and through other online resources.
Michael from Lake Michigan Credit Union
Employees number: 1,001-5,000 employees
If you are looking for a video interviewing provider, HireVue is the cream of the crop for providers. What I like most about HireVue is the branding of the platform is very professional looking and the overall system is extremely customizable. Additionally, the reporting capabilities of the platform is very in depth allowing you to really pull the key analytics you need for all of your departments and the positions they recruit for during the year.
If there is one downside to HireVue, it would be the cost of the system as it is on the higher end of what you will pay for a video interviewing provider. However, with HireVue you are also paying for a system capable of providing a lot of great features.
Ashley from HCA
Specialty: Healthcare / Medical
Employees number: 10,000+ employees
It offers an easy way to see candidates before you dig into your budget to pay for someone who is not a good fit to come for an onsite interview.
It has connectivity issues which is frustrating if you care trying to pull a candidates screening to view.
Tiffany from PhaseOne
Specialty: Software / Technology
I've always liked the idea of video interviewing especially when your company needs to hire quickly and in many different geo locations. HireVue offers On Demand and Live interviews which is nice, because it gives your candidates different options to complete their interviews. All the interviews are recorded as well so you can go back and share with other members of the hiring team to get more input.
We when used them they were still in Beta and there were a lot of connectivity issues when we were using Live video interviewing in certain countries/regions (i.e., APAC and Mexico). They may have fixed that problem since then.
If you're looking for video interviewing software with lots of flexibility around timing/scheduling and the method of taking the interview, then definitely add HireVue to your list of vendors to look into/demo.
Janet from Panda Express INC.
Specialty: Food / Beverage
Be able to get to know candidates in depth, building alignment between other decision making teams.
Sometimes, we encounter some techical issues. Candidate not sure how to get support from HireVue when is needed.
create friendly use guideline for candidates - how to get help when is needed.
Christy from Educators Overseas
It is very easy to use - both on the employer (interviewer) end and the employee (interviewee) end. Also, HireVue's customer service is excellent.
Even when you buy in bulk the interviews are very expensive.
If money is no object and you need to save manpower and need a pre-screening interview, then HireVue is good. Otherwise, you could save money by doing an in person interview on Skype yourself. You should know though, that HireVue should NOT be a final interview - you need the interaction of a "live" interview. HireVue doesn't simulate a live interview - just a live webcam recording of someone's face and answers.
Ya from Gilead
Easy to use
Easy to use, provides a log for team to review, which is a good feature
Sometimes the connection drop, network connection needs to improve
go ahead try it, you will like it. it will save you money and time
Denise from Talent Board
HireVue for Talent Board
The ability to to do both on demand interviews as well as live, in person interviews.
The inability to modify the invitation email for our purposes could be better, but we use the tool differently than most organizations.
Look at the ease of use (the interface) for both the person completing the interview as well as the reviewers; how available the support team is should you need them.
Camisha from The B.E.E National Spelling Club
Employees number: 1 employee
This software was used to assist me with completing an employment application, it was convenient and easy to use
This software allows for employers to conduct interviews without having to be in person which can be convenient for both parties
It may be interesting to know for some employers how many times the interview has been viewed
What I like most about this software is that for the interview portion it allows you to do a practice question where you can see your video interview response before you do an actual interview question. You can also do this for the assessment portion, they allow for a practice question before going into the actual assessment
What I like least is that sometimes there is a lag with the audio and the video playback and it seems that one is slower than the other. This of course can vary by computer but I have noticed this on multiple platforms
We mainly use HireVue for recorded video interviews, which makes scheduled extremely easy, since candidates can log in anytime to submit their recording! It has saved us a lot of time.
Sometimes candidates feel a little shy about recording themselves, so we often offer an option to interview on the phone if they aren't comfortable.
Artem from Board of European Students of Technology
Employees number: 1,001-5,000 employees
We need to create stickiness with our sales training. Sales reps forget almost everything that we train them on and they need a way to practice that doesn't feel like roleplaying in front of the whole sales team.
The ability to send video sales coaching sessions to my team that they can complete on-demand on their time. I can finally measure and track behavioral change of my sellers and their ability to articulate the right messaging.
I need ability to tag feedback at certain timestamps in the session. Progress on new feature releases has been a little slow.
Sandi from KLIM
Employees number: 51-200 employees
The ease of the platform saves time which saves money. The ease helped solidify my managers to use the system. Love that you can use the system anywhere.
Would like to be able to view resumes in the profile along with the interview. Would be great to have it sync or tie into an ATS system. One system for all prospecting and recruiting.
Shana from SYNNEX
Ease of use, ability to customize prescreen template question by job title, ability to share videos with multiple stakeholders, Coordinate allows candidates to self-schedule interview dates and times so there is less administration for the Talent team.
Would like to see more robust analytics and reporting. Otherwise, there is very few 'cons' about this platform
Nathan from Sabre
Employees number: 5,001-10,000 employees
Speeds up the interview process. Allows you to share candidate interview with different hiring managers in the organization. Let's you talk with out-of-town candidates face-to-face without having to fly them in for the interview.
I like HireVue's ability to create OnDemand Interviews that lets candidates interview on their time and in the comfort of their own home, or on the go (apps).
Technical issues during live interviews. Most of the time it is the users computer settings that aren't set up properly.
Tyrus from Schneider Electric
Employees number: 10,000+ employees
HireVue allows our global teams to standardize our interview process for a consistent candidate experience.
The support offered by HireVue is amazing. They are always willing to help with technical issues (24/7 support for candidates, interviewers, etc) and business issues as well with a dedicated support contact.
The tool offers flexibility with both On Demand and Live interviews which is helpful for various types of positions (university, entry level, executive, mid-career, etc).
There is room for improvement with the Taleo integration. It would be nice to have more options and visibility directly in Taleo to make the process easier for recruiters/interview coordinators; this would make adoption of the tool easier as well.
Dawn from CentraCare Health
Time saved on interviews.
The ability to have candidates submit video reviews is absolutely incredible. What a timesaver to be able to pre-screen and rate candidates before they walk through your doors.
I'm not sure if there is a best practice manual for users and applicants but that would helptremendously.
Carla from Cellular Sales
If you are looking to amplify your sales force, this product is for you. It will elevate your sales force and make the ease of coaching and feedback effortless.
Response: HireVue, HireVue
Date: February 2017
Thank you, Carla! We appreciate you sharing some of the value you're seeing from the Coach platform!