HRWeb - Detroit

We have been with ManagerAssistant/HRWeb pretty much from its inception. From those beginning years in now, I have seen it grow from just a time and attendance product to more of HRIS platform with multi-functions. My client manager and my Lead Support Analyst have been very good about resolving any issues or challenges I have encountered using the software. Along with doing some additional training of how the product lines have changed or new ones added.

Pros

That it is web-based and pretty easy to use. It's evolving.

Cons

The way the reports look.

Keeps good records for employees

I use this will my PT job and it clocks me in and out, manages how many PTO days or hours I have, and I can check it out without bothering my manager or human resources.

Pros

One stop shop for employees to check their PTO, hours for the week, and update their HR information.

Cons

This is a successful program that will work with a companies own HR program. Works fine.

HRWeb @ Securitec

The transition from the old database Manager Assistant was smooth. Support through the process and since we started using the product has been excellent.

Pros

The online tool has been a big upgrade for the business here. Being able to see, in real time, who is on the clock, and for our team members to be able to clock in at their work station has been extremely helpful in running the business here.

Cons

I would REALLY like to be able to search and run reports based on parameters I set. Having to use the pre-set reports is cumbersome at best. There is no change tracking, we have more than one administrator and when someone makes a change we should be able to see WHO made it and when.

Hrweb , mostly good and very user friendly

we are using this system for our employee records as well as keeping hard copy files. Use of the reporting system and holiday /attendance system, do not use any applicant tracking/recruitment tabs

Pros

very easy to move around the system, reports are good, having used ADP and Ceridian, it matches their ease of use

Cons

setting up users and permissions, such as managers and passwords, not the best experience, does not work for us, unless it is my permission set up.
Lately the system has been double entering time off as it is set up, that has been recently-last 3 months

Awesome Tool - Great value of Money

Extremely satisfied with implementation, training, support and ease of use. Would recommend to any enterprise looking for an attendance software. Time off request function is excellent!

Pros

It answered the needs of our organization.

Cons

Some limitations in the request for leave section. Would be awesome to be able to use it "Addition" of time also. Example approval of manager needed for employees to make overtime.

Limited customization = Limited Use and Lots of User Complaints

Pros

Simple UI, click and point selection with lots of pre-filled drop-down menus makes it easy to get up and running for very basic users

Cons

Very limited customization. Pretty much works as is and that's what you get. YOu can upload your own questions into their reports templates, but can't really make your own templates for anything. The different sections are poorly labelled and make it difficult for a lot of our staff to understand without having to do full-blown sit-down training with them on simple things like how to request time off, and even then, if you work something that isn't an 8 hour daily shift, requests are not going to work properly. You get almost no support. You can only contact support via an e-mail from their "contact us" page, there is no number to call. When they do offer you answers it is never what you were hoping to get, and there doesn't seem to ever be any upgrading or real helpful changes. It doesn't integrate with anything but quickbooks. Just a very basic service.

Good but could improve a little

I think HRweb is good but there could be changes that would make it easier for the user. For example the expense report could be separated/ sorted in a different way. I am finding it hard to sort employees expenses and having to go through each page separately. A suggestion could be having a report based on the pay period to see who submitted the expense sheet within that time. Another suggestion is being able to create tabs or rename tabs. For instance we use the incident tab for written or verbal warnings so being able to change the tab name would be helpful. You guys are always helpful whenever I have questions. I am still new to HRweb and I was used to ADP so its a little different. It would be helpful to have a tutorial on the program to learn a little more about it.

Time saver

This product has streamlined our hourly and salary employees. I love the Employee Report Card. I print this out every week for our team meetings. No accomplishment or incident is lost in the mix of day to day activities and right there for all to see.

Pros

The report card function is great.

Cons

I would like to see the date range on the title of the Employee Report Card,not just the date it was printed.

HRWeb Evaluation

I think the product has great value. It has helped us track all of our HR needs even though we are not a large company. Our HR personal find it easy to use.

Image Solutions - HR Web Feedback

This product really helped out managers keep track of time off balances and performance. Really easy to use

Pros

Easy to use.
Web based - can access it anywhere

Cons

Performance reviews - Did not have an auto save feature and some managers lost their work

Controller

I like the product as a time clock. It keeps info in one place versus our old system. For the most part it has all the functions I would want.

Pros

Employees can clock in at their desk, request PTO, etc without the hassle of paper. See real time what their hours are. Shareable with all of management.

Cons

Lacking in the reports area. They have some set reports, but would like to customize some for what I need. Old system kept up with when someone would get holiday (if we set the parameters) which was nice.