Infor WFM offers visibility into key workforce performance indicators including labor spend, overtime and attendance. At-a-glance views offer real-time alerts which notify managers when performance thresholds are breached.
Infor WFM allows users to validate time and labor data collection in real time and automate zero-to-gross pay calculations. Users can also automatically create and edit schedules to comply with rules that meet required demand. Access to workload coverage indicators and key workforce summary statistics are available at the speed of data.
Infor WFM provides tools to automate the workforce planning process through to planned deployment. Users have access to historical performance, standards and productivity factors to create a bottom-up labor budget that covers forecasted business demand.
Maureen from Mercyhealth
Employees number: 5,001-10,000 employees
Overall, very positive; there are enough options to meet most needs.
Management of employee file electronically.
Switching between employee files once you have one open is cumbersome. You have to basically go back to the home page and restart each time.
Very positive. Numerous clients live and satisifed if not extremely happy with the product and more importantly the support and management of it.
The core product is very flexible and the framework allows for extension to satisfy varying customer requirements across many industry verticals.
No complaints regarding the software. When clients understand the product capabilities, how to configure and extends as applicable to align with their business processes, requirements and operational change, there is guaranteed success.
Visibility into schedules for employees, ability to request time off and manage pto in one system.
The support. Getting a hold of someone to help is easy, the response time is quick, and they can almost always resolve my issue or help with a knowledge gap quickly. The support team is very knowledgeable.
Still catching up on features for a transient, mostly hourly-staffed business. Each upgrade brings a large chunk of new features though, and features we have requested have been seen in later releases.
I like that it automatically submits paid time off requests when I miss time. Having to submit requests used to stink!
Editing time isn't as fluid as it should be. I should be able to mass edit each day and submit the same time.
Philip from NiSource
Ability to customize pay rules even for the most complicated union contract provisions.. Configuration changes are easy and can be performed by the business. Base product provides many areas for use.
The need for both IT support along with Business support to maintain. Many steps needed to migrate changes into production environment.
Tony from insidesales.com
With the right information and layout my team has worked a lot more efficiently than they ever had before.