Benefits enrollment profile
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)What is iSolved?
iSolved is a unified, cloud-based human capital management (HCM) solution that offers key workforce functions including payroll, HR, time and attendance and benefits enrollment, as well as people-centric functions such as learning management, engagement, surveys, performance and more.
iSolved also offers a mobile app, iSolved GO and time clocks. iSolved includes a number of self-service capabilities for both managers and employees. It allows managers to track vacation schedules, adjust employee compensation, create performance reviews and more. Employees can access their pay stubs, review company information and manage time off requests.
The applicant tracking system allows users to post jobs on hundreds of job boards. Recruiters can change the h...
102 Reviews of iSolved
Average User Ratings
Overall
3.83 / 5 stars
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
September 2019
Wendy from Bio-Gro, Inc
Company Size: 51-200 employees
Industry: Chemicals
Time Used: Less than 12 months
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
5.0
September 2019
Great Product!
Great implementation experience. Was able to take payroll process from 1.5 days to 3 hours
Pros
Functionality, ease of use, hr& payroll in one system. Ability to create own content in University, better employee tracking from an HR perspective
Cons
Having to purchase mojo in order to conduct performance reviews-i wish it was included with hcm. I'm just starting to figure out what I don't have access to as an administrator.
September 2019
Brandy from Thunderzone
Company Size: 11-50 employees
Industry: Entertainment
Time Used: Less than 12 months
Review Source
Ease-of-use
3.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
September 2019
First time experience
It was a rough start as we are brand new to ISolved. I think that the transition could've been done a bit better and eased new clients into it rather than abruptly. I think the customer service side needs more work, as well as the follow-up time.
Pros
I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.
Cons
I do not like the interface for the mobile view. I think updates should be done more frequently or covering more of the major issues as we are in a society of mobile devices and needing easy access to change/update information.
Reasons for Choosing iSolved
We didn't choose iSolved by choice, we were transitioned in because iSolved bought out our previous payroll company. We thought that it would be better than the company we were with based on the demos, but had an extremely rough start and second guessing that decision. I think that maybe it will get better and if not we will have to go separate paths. I'm learning a lot but will need more help to figure out what I want to do.
September 2019
greg from BEI
Company Size: 51-200 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
September 2019
Not so Happy
Just o.k. If it was not for representatives, probably would have left a long time ago!
Pros
navigating the system is pretty easy. Did love representative in support.
Cons
Do not like waiting on hold for support, and waiting for a call back is a good option, but can be on the phone myself when i get the return call. Don't like the fact that the system does not have a good scheduling module, how to go outside to purchase scheduling module. Seems like the I solved platform is getting outdated, and the company is having trouble staying up with the latest technology. Been having a terrible time with timesaver support and getting PTO set up. Dont like the fact that are taxes were not paid.
September 2019
Michelle from INIT Innovations in Transportation
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
September 2019
Great Product for the Money!
We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits, Time, iHire, LMS, COBRA, 401K file feed.
Pros
I like that it is user friendly, and that iSolved continues to upgrade their features because they are listening to their customers requests. Administratively, I have found this system to be much easier to use than previous HRIS systems. The implementation team was great!
Cons
That salaried employees cannot use the absence function because it is tied to payroll. For our company, our salaried employees need to be able to change approved time off after payroll has been run, which unfortunately locks down that time frame, so we are forced to use our old HRIS system to track salaried emloyee PTO. Also, there is no one single place that has transparency for employees to see all of their time off accruals and transactions. Also, does not do payroll in Canada.
Reasons for Choosing iSolved
iSolved was a complete HRIS system, looked user friendly for both the employee and the Administrator and I was correct!
September 2019
Morgan from IH Mississipi Valley Credit Union
Company Size: 201-500 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2019
Getting better all the time!
iSolved is a great system and I love that there are new updates all the time!
Pros
Easy to use for both admin and end user.
Cons
I wish there was a favorites menu for reports
Reasons for Choosing iSolved
We bought iSolved through an Accounting firm because we value the specialized support they offer such as actual CPA's, tax experts, HR experts, etc.
